Reviews
Ariana was very kind informed and professional.
Ariana was very kind informed and professional. She was a pleasure to work with. And I would definitely work with her again with my next Alfa Romeo® purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Ariana provided you with such a positive experience at Herb Chambers Alfa Romeo of Warwick. We look forward to assisting you again in the future!
Traded in a vehicle for an Alpha Romeo Stelvio.
Traded in a vehicle for an Alpha Romeo Stelvio. I had a Stelvio in the past and missed driving it. Wonderful selection of vehicles at this dealership. Sales staff was incredibly knowledgeable and there was absolutely no pressure to purchase. Final agreed-upon sales price was very fair for the trade-in and the purchase. Transaction was smooth and easy. Have used the dealership in the past before for service which may be comfortable too. Thank you Maz and Andy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Scott, we're glad to know you had a seamless experience trading in your vehicle for an Alfa Romeo Stelvio at Herb Chambers Alfa Romeo of Warwick. We appreciate the shout-out to Maz and Andy! Enjoy driving your Stelvio!
This was a very pleasant experience.
This was a very pleasant experience. Alex showed us several vehicles and was excellent to work with and was low pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Natalie, thank you for the 5-star rating! We're delighted to know that Alex provided you with a pleasant and low-pressure experience at Herb Chambers Alfa Romeo of Warwick. Enjoy your new ride!
Dealership was very well maintained and organized.
Dealership was very well maintained and organized. Generally easy to find. Salesmen very friendly and knowledgable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Fletcher! We're glad to know you found our dealership well-organized and our team friendly. We appreciate your support - it means a lot to us at Herb Chambers Alfa Romeo of Warwick! Safe travels!
My experience with both sales process and service
My experience with both sales process and service experience has been very good. Staff is friendly and welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi DaveZ, We're glad to know that your experience with our sales and service teams at Herb Chambers Alfa Romeo of Warwick was a positive one. Thanks for sharing!
Easy process and great and knowledgeble staff Would
Easy process and great and knowledgeble staff Would recommend, you stop by and look at the inventory
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that you found our process easy and staff knowledgeable at Herb Chambers Alfa Romeo of Warwick. Thanks for recommending us, we appreciate it!
Very pleased with the customer service experience.
Very pleased with the customer service experience. Cory was fantastic. It was a great experience overall
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that you had a great experience with Cory at Herb Chambers Alfa Romeo of Warwick! Thanks for sharing your feedback, we appreciate it.
First trip to the service department and it’s right on
First trip to the service department and it’s right on par with the rest of this dealership….. Terrible! 11:30 am appointment for basic service and I’m told they are way backed up. You’ve been open for a little over 3 hours, what is going on here? This place is more lost than a fart in a fan factory! From sales to service, financing to management, I’d rather be bald walking up a hill than to visit this dealership on Bald Hill in Warwick.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. Knowing we left you with such a poor impression of our team is disappointing. We are taking steps to hopefully restore your confidence in the level of service we provide. We look forward to future opportunities to work with you. Please feel free to reach out any time if you would like to connect with me directly. Sincerely, Neil Ferreira - General Manager - nferreira@herbchambers.com
Neil, I did reach out to you directly over the sales process of leasing a 2023 Cadillac XT6. It warranted your involvement because of some poor communication skills by Harold and Bethany remember???? You backed Harold’s response by saying that he’s worked for you for 10 years and he would never say that and you could not back Bethany’s response, but replied that your dealership is well aware of their policy and procedures. Do you not recall any of this, we had a phone call where I requested to do a conference call with the above mentioned employees and you would not fulfill my request! Not sure how you’re gonna restore my confidence when it comes to going to your dealership, and the disastrous experience that I successfully navigated through by myself. I cannot reiterate the following enough, from sales to service to financing to management, super disappointed from a customer’s experience on all levels. I love the Cadillac XT6, that’s the only positive that’s come out of this experience. I guess if I could choose one out of the two to not let me down, it would be the car over the dealership and that’s what I’ve had so far. Fingers crossed.!!! I Definitely am an advocate and have been voicing my disgust with the lack of professionalism, when it becomes to Herb Chambers, Cadillac in Warwick, aka your dealership.
Herb Chambers Maserati is my GoTo place for servicing my
Herb Chambers Maserati is my GoTo place for servicing my Maserati GranTurismo. Everyone there is a team for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to be your go-to service team for your Maserati GranTurismo at Herb Chambers Alfa Romeo of Warwick! Thanks for the positive feedback and we look forward to seeing you next time.
Convenient and courteous team.
Convenient and courteous team. Service was thorough and they returned my car in good time and spotless inside and out.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with our team at Herb Chambers Alfa Romeo of Warwick. We always aim for thorough service and timely returns, so it's great to see we hit the mark! Thanks for sharing your feedback.