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Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

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I went in looking for a used car and the entire team...

I went in looking for a used car and the entire team helped me focus on getting exactly what I wanted and they pulled together to make my dream a reality - Alfa Romeo Giulia TI SPORT PACKAGE was what stole my heart. I have had my eyes and heart on this car since the Superbowl Ad in 2017 and finally it all came together. I have been driving Giulia for a few days now and it far exceeds my expectations. Being that I work in my car most of the time, it makes for a beautiful office. TOTALLY IN LOVE~right down to the red calipers. Deborah Giannini ~ Cranston

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Experience

What a great experience!! After going to CarMax and driving a dirty car, we drove down the road to HC. What a breathe of fresh air, literally. Not only will I be back, but I will refer anyone looking for a vehicle. From sales, to management and Jackie in finance - look no further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a great experience!! After going to CarMax and...

What a great experience!! After going to CarMax and driving a dirty car, we drove down the road to HC. What a breathe of fresh air, literally. Not only will I be back, but I will refer anyone looking for a vehicle. From sales, to management and Jackie in finance - look no further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent customer service and seamless deal.

Very appreciative of the customer service and attention that I received on a recent lease deal. The lease/trade process was simple, fair and efficient. Sales manager Jason Mitchell was extremely responsive and helpful from start to finish. Finance director Jackie Sasso was friendly and very accommodating in managing my paperwork without issue. Sales consultant George Belovitch provided a detailed tutorial on the vehicle and the vast amount of technology and features. Couldn't be more satisfied with the experience and would highly recommend Herb Chambers Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thought i found the car off my dreams until i found the...

Thought i found the car off my dreams until i found the paint on my hood had a bubble they said sorry. I Guessed wrong

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fred, receiving a 1-Star review is always disappointing. I am so sorry things worked out this way. Hopefully if you wish to pursue something in the future, there will be a better outcome for us all. Should you need further assistance, please feel to reach out to me directly. – Neil Ferreira, General Manager, Herb Chambers Cadillac of Warwick. (nferreira@herbchambers.com)

While it wasn’t the ideal time for our lease to end we...

While it wasn’t the ideal time for our lease to end we needed to make a change. The team at Maserati of Warwick was great! Extremely responsive. Andy was patient while he brought us a couple cars to check out at our home and Maz was no pressure at wrapping up the deal. They always took social distancing seriously and brought the cars over thoroughly cleaned. Great experience with both gentleman. highly recommend! First time acquiring a car and not setting foot in a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic customer service and experience from start to...

Fantastic customer service and experience from start to finish. Bill Lee and Jackie Sasso were professional and courteous and got the job done. Would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bill Lee did a great job. Would come back! Service...

Bill Lee did a great job. Would come back! Service excellent. and was helpful with Carfax making my decision much easier. I felt He was open and honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jacqueline Sasso in finance did a really great job, super...

Jacqueline Sasso in finance did a really great job, super professional. Clearly explained all of my options. She also gave me all the time I needed to make an intelligent decision. George Belovitch my salesman is a 10/10. Both Jacqueline and George are elite at what they do. It’s also worth noting that the GM is very nice. AJ in service is also amazing to deal with. Would recommend anyone mentioned in this review with confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My wife and I had a fantastic experience buying our...

My wife and I had a fantastic experience buying our Cadillac from Herb Chambers. Our salesman Michael went above and beyond the call of duty. Just a fantastic experience. Absolutely no pressure whatsoever. I highly recommend dealing with these people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.