Skip to main content

Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service done in a timely manor. Brought car in for...

Great service done in a timely manor. Brought car in for an oil change and enjoyed the wait in the nice waiting room. Mike and AJ are the best around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

I purchased my third new Cadillac at this dealership because the sales advisors truly knew the product and answered all my questions. The service department is exceptional and the service advisors keep the customer well informed on the status of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely Exceptional

I always get exceptional service. In particular, my served rep, AJ, is absolutely outstanding. He is one of the reasons I travel 35 miles to get my Cadillac serviced at Herb Chambers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New car purchase

Purchased a new vehicle with a trade. The salesman Harold Cayouette was friendly and professional. He was focused on my getting the car i wanted and my satisfaction. I purchased my last car from Herb Chambers Cadillac of Warwick. The service department was great throughout ownership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Janice! We sincerely value your business and look forward to your next visit!

Jackie is simply amazing!!!

Jackie is simply amazing!! She was so knowledgeable, friendly, and patient with me. My new car had just been totaled and I was at a loss of what to do with the prior loan, what car to choose, insurance, etc etc,. She guided me thru the entire process, I cannot say enough about her customer service! She is truly an asset to your company!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Outstanding!

This company has such intelligent, compassionate and accommodating personnel.. The overall cleanliness, and quality of personnel make this an enjoyable shopping trip., Quality vehicles and personnel make this a happy place to be..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

tran slipping

AJ is remarkable, that is the reason I purchase a Cadillac .He goes above and beyond I would give him five stars. He gave me is personal cell phone number and told me to call anytime I am having a problem. That is why I have three Cadillac in our family. any thank you Dave

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Thank ks for your prompt help and attention to detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello there, we are glad we could help! We do hope we can be of assistance in the future. Take care!

Mr. Ronald Ciarlo

I was met at the door and was promptly served and politely greeted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Ronald! We sincerely value your business and look forward to your next visit!

The Service Department in Warwick RI

Once again, in my moment of need AJ and his team to the rescue. While driving to Boston I suddenly realized I was losing air pressure in one of tire. With a single phone cal to AJ, I drove directly to the dealership, problem was resolved and fixed within 45 minutes and I was back on the road! A Million Thanks to this team that I trust with my personal safety on my daily commute. ~Deborah Remington

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.