Reviews
Great service done in a timely manor. Brought car in for...
Great service done in a timely manor. Brought car in for an oil change and enjoyed the wait in the nice waiting room. Mike and AJ are the best around.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership
I purchased my third new Cadillac at this dealership because the sales advisors truly knew the product and answered all my questions. The service department is exceptional and the service advisors keep the customer well informed on the status of the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Absolutely Exceptional
I always get exceptional service. In particular, my served rep, AJ, is absolutely outstanding. He is one of the reasons I travel 35 miles to get my Cadillac serviced at Herb Chambers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New car purchase
Purchased a new vehicle with a trade. The salesman Harold Cayouette was friendly and professional. He was focused on my getting the car i wanted and my satisfaction. I purchased my last car from Herb Chambers Cadillac of Warwick. The service department was great throughout ownership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Janice! We sincerely value your business and look forward to your next visit!
Jackie is simply amazing!!!
Jackie is simply amazing!! She was so knowledgeable, friendly, and patient with me. My new car had just been totaled and I was at a loss of what to do with the prior loan, what car to choose, insurance, etc etc,. She guided me thru the entire process, I cannot say enough about her customer service! She is truly an asset to your company!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Outstanding!
This company has such intelligent, compassionate and accommodating personnel.. The overall cleanliness, and quality of personnel make this an enjoyable shopping trip., Quality vehicles and personnel make this a happy place to be..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
tran slipping
AJ is remarkable, that is the reason I purchase a Cadillac .He goes above and beyond I would give him five stars. He gave me is personal cell phone number and told me to call anytime I am having a problem. That is why I have three Cadillac in our family. any thank you Dave
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Thank ks for your prompt help and attention to detail
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello there, we are glad we could help! We do hope we can be of assistance in the future. Take care!
Mr. Ronald Ciarlo
I was met at the door and was promptly served and politely greeted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Ronald! We sincerely value your business and look forward to your next visit!
The Service Department in Warwick RI
Once again, in my moment of need AJ and his team to the rescue. While driving to Boston I suddenly realized I was losing air pressure in one of tire. With a single phone cal to AJ, I drove directly to the dealership, problem was resolved and fixed within 45 minutes and I was back on the road! A Million Thanks to this team that I trust with my personal safety on my daily commute. ~Deborah Remington
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair