Reviews
regular maintenance service
excellent service, in and out on time notified of discount available addressed all of my concerns car washed while there great attention to customers reason for being in for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Always professional with courteous service. Good customer service. And they wash & vacuum your car before it’s returned. I’ve had all of my service done here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Willie johnson
I have been going there for 4yrs and the service is great. I deal with service tech AJ he is really good and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best experience
Noel was great ! answered all my questions, no pressure. Felt like family. My car was cleaned and prepped for me . They even went to Massachusetts to take care of registration. Wow !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Service iIs always excellent and on time Very friendly places clean,, refreshments. Comfortable waiting room very pleasant people to deal with And always has a nice display of new vehicles
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car repaired timely and efficiently
I brought my car for a scheduled appointment to replace the video screen on my new car. Completed efficiently and it works
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
SUV XT5. 2019! Herb Chambers warwick RI
Ive been leasing and servicing there for last 13yrs and Ive bern more then pleased. Harry my salesman is very nice and accommodating as so is AJ and the service dept. Justin the manager works with the salesman to make magic happen. Smile Im very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Herb Chambers Cadillac of Warwick
Outstanding Facility and Sales/Service Team are Professional, Courteous and treat you like a Queen...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful "Pull Ahead" Experience
My wife and I went into Herb Chambers Cadillac in Warwick RI on a Saturday afternoon just to look at the inventory of available XT5s as we were near the end of a lease on a 2017 model and had been made aware of the "Pull Ahead" program by our original dealer in MA. We had no intention of actually leasing a new vehicle, but our Sales Representative Harold Cayquette was so accommodating and helpful that we ended up leasing a new 2019 demo at just about the same lease payment we have now. The process was collaborative and at no time did we feel any pressure whatsoever to buy anything. Harold and the finance people were wonderful to work with and made the process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome 😊
I would recommend this dealership, from sales to finance. They made my experience stress free. Thank you so much for making my first Cadillac purchase awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car