Reviews
Laura made sure that the car that I was interested was
Laura made sure that the car that I was interested was ready for when I arrived. Mike was very informative and helpful, making sure we saw other options. Overall, great experience, and beautiful cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know Laura and Mike were able to assist you effectively at Herb Chambers Alfa Romeo of Warwick. Thanks for your positive feedback, we appreciate it! Enjoy the ride in your new car.
Peaceful buying experience.
Peaceful buying experience. I would definetly buy from here again. I would also reccomend you guys to anyone looking to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jill! We're delighted to know that you had a pleasant buying experience at Herb Chambers Alfa Romeo of Warwick! Thanks for considering us for your future purchases and recommending us. Safe travels in your car!
Cory got car in and out same day.
Cory got car in and out same day. Job well done! Only complaint is service light was on I couldn’t turn it off even with my vast experience. Cory said it was $100 fee to shut it off(special tool need). I am a certified technician of most combustible engines! A basic Oil Change should be easily done and service light should be reset by owner. Very tacky surcharge from a person who spent a lot of money on your vehicle. 99% of people that buy Maserati take it to you for service wealthy people don’t change their oil. But the true enthusiast someone that understands the vehicle more than the other 99% shouldn’t pay for such a basic feature. sorry but this is how I feel.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
George, we appreciate your feedback and are glad to know Cory was able to assist you efficiently. We understand your concerns about the service light issue and will consider what you shared. Thanks for bringing this matter to our attention. We wish you many happy and safe miles. Respectfully, Neil Ferreira - General Manager - nferreira@herbchambers.com
I just purchased my 3rd Auto from Herb Chambers, in 10
I just purchased my 3rd Auto from Herb Chambers, in 10 years, ( 2 Leases and 2 New Purchases).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Artier126, We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! We look forward to continuing to provide the highest level of care next time!
Creating a Full Service Automobile Dealership begins and ends with its Staff! People are the key to success. It has brought me and kept me at Herb Chambers Cadillac the last 10 Years and will keep me at Herb Chambers Alfa Romeo for the next years. All because of 3 Key People: A J Pulvie - Service first as the Columns of a successful relationship depends on our “Relationship” which grows from Respect, Listening, Compassion & Understanding. Andy Luna - Exactly what “Relationship Selling” demands: listening to the customer and allowing the customer to express good as well as not so good feelings. Jackie Sasso - How can you not love personalization of service. A real firecracker who makes you comfortable and safe during the back end of the Sale. These 3 people are the reason I come to Herb Chambers for my cars and I would tell the World that if you want me to!
Artier126 responded publicly on 9/30/23 9:58 AM Creating a Full Service Automobile Dealership begins and ends with its Staff! People are the key to success. It has brought me and kept me at Herb Chambers Cadillac the last 10 Years and will keep me at Herb Chambers Alfa Romeo for the next years. All because of 3 Key People: A J Pulvie - Service first as the Columns of a successful partnership depends on our “Relationship” which grows from Respect, Listening, Compassion & Understanding. Andy Luna - Exactly what “Relationship Selling” demands: listening to the customer and allowing the customer to express good as well as not so good feelings. Jackie Sasso - How can you not love personalization of service. A real firecracker who makes you comfortable and safe during the back end of the Sale. These 3 people are the reason I come to Herb Chambers for my cars and I would tell the World that if you want me to!
I prescheduled my appointment online using the very handy
I prescheduled my appointment online using the very handy scheduling tool. I was able to find a “special” for the service I needed and that was super handy, save me some $$ in the process. When I arrived at the Alfa store I was greeted by Cody for my service appointment. He explained everything they would do for the service, I added another item i needed replaced, which Cody said was not a problem. I was a “Waiter” and the time is about what I expected. The car was delivered very clean. The service order didn’t include the technicians name or I’d have thanked him in this write up. One item I would like to see, I had an alignment performed and i would have liked to see an “as found” printout and an “adjusted” printout for my records. I had a great experience at this Alfa store and I will continue to have my car serviced there in the future. Thanks Cody.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rog! We're glad to know that our online scheduling tool and service specials were helpful to you! Cody will be pleased to learn about your positive feedback. We'll also take note of your suggestion regarding the alignment printouts - thanks for bringing it up. Looking forward to serving you again at Herb Chambers Alfa Romeo of Warwick!
Working with Alex was seamless from start to finish.
Working with Alex was seamless from start to finish. It was nice to even get some tips and tricks on the car from him. Very pleased with out things went.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know that Alex provided a seamless experience at Herb Chambers Alfa Romeo of Warwick. We appreciate your feedback and hope you enjoy those tips and tricks! Safe travels!
My vehicle was brought in for a screw in my tire, they
My vehicle was brought in for a screw in my tire, they replaced the tire and washed and vacuumed the vehicle which was huge !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi RT! We're glad to know we could help with your tire issue and provide a little extra care for your vehicle at Herb Chambers Alfa Romeo of Warwick. Thanks for the positive feedback! Safe travels!
Ary the salesperson and Jackie the finance manager made
Ary the salesperson and Jackie the finance manager made the process very quick and easy. They saved me a ton of time and got me the vehicle I wanted for the best possible price. Highly recommend Herb Chambers and those professionals to anyone looking for a quality car and helpful people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey Andrew, thank you for the positive review! We're delighted to know that Ary and Jackie were able to assist you efficiently at Herb Chambers Alfa Romeo of Warwick. We appreciate your recommendation and see you again! Enjoy your new ride!
Poor customer service.
Poor customer service. The service center is very unprofessional while they take forever to complete work. The excuse is always so many cars to be serviced, so a bigger service center?The last Cadillac I’ll own. Taking my business back to my friends at Lexus of Warwick!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share a review. We understand how important everyone’s time is and value each client who chooses our dealership for their service needs. Continually working to improve the guest experience is something we take great pride in. Please know that this feedback is important to us. Please reach out at your earliest convenience to discuss how we can better address your concerns in the future. Sincerely, Neil Ferreira – General Manager – nferreira@herbchambers.com
I am always very pleased with the service at Herb
I am always very pleased with the service at Herb Chambers Maserati. From the purchase experience to the service visits.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating! We're glad to know you've had consistently positive experiences with our team at Herb Chambers Alfa Romeo of Warwick. We'll see you next time! Safe travels!