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I worked with Mr. Parague, one of the sales managers at Quirk Ford, super professional guy, fantastic to work with, made the entire buying process seamless!... Can’t recommend enough!
Tasani was great. No pressure no hassle. Very knowledgeable. Showed me different models of the truck I bought. We worked out a good price for the... new vehicle and my trade in.
If I could give 0 stars I would. All they care about is making a sale and not about their customers once the sale is done. Basically I was lied to by the... salesman or he didn’t care enough to get the correct information. I purchased a new truck about a month ago and was told that I have to register the vehicle my self and I would be paying a certain amount in tax. After reassuring that the tax would be what we discussed I signed the paper and took the truck the next day. A month later I went to go register the truck ( when I could get an appointment) and was forced to pay and extra $2850 out of my pocket to register the truck. The RIDMV told me they register cars there all the time and know the deal with truck trade ins according to Rhode Island Tax laws. I called back the salesmen and told him about this. He just said that this is why they don’t register cars in Rhode Island and I basically have to eat the remaining cost. He asked for a copy of the registration only to never get back to me. After 2 days of waiting I spoke to him again and he said sorry there’s nothing we can do. Meanwhile I spoke to another colleague of his and he said he’d look into it and get back to me (which he never did). Now I’m $2800 in the hole. I asked if they would split it and received no response. I am extreme unhappy and they don’t care because the deal was finalized. This won’t be the end of this and I’ll NEVER DO BUSINESS WITH QUIRK AGAIN!!!!! A message to Quirk Ford if you want to fix this you know where to contact me! I was happy with my purchase up until this happened. MAKE IT RIGHT!
Purchased a new dump truck for the business Nick had everything prepared all the paperwork was done ahead of time it took 30 minutes to get in and out
Overall, my experience here was great! I was up in the air between buying an escape and an edge when I went into the dealership but sat down with Thomas... the sales manager and he walked me through all my options and I ended up going with the Escape. He was super friendly and helpful and I couldn’t be happier with my choice.
Thomas Pugsley sold me my car and I had a terrific experience. I have had problems in the past with car salesmen so I was nervous, but he exceeded all... expectations. Very nice, professional, and really knew what he was talking about.
Thomas from Quirk Ford was very helpful throughout this stressful process! I was able to find the right car for me and my family and we really appreciate... their help.
Disclaimer: I did not buy/lease a vehicle from Quirk Ford. Here is my experience with Quirk Ford during my search process for a new Ford SUV. Day 1:... I reached out online for a lease quote. Quirk’s internet sales “Jay” responded me with a very competitive price. Day 2: I visited the shop and met sales manager “Bobby”. His number is nowhere close to “Jay’s. I left the dealership with the impression that I might confuse “Jay” with another dealer or I couldn’t explain why two individuals from the same shop gave so different #s. Day 2: I went home to check my emails. “Jay” indeed is from Quirk Ford. I however decided not to move forward because I trusted in person #. Day 7: A few days later I received a promotional email from Quirk - end of summer sales. I figured it wouldn’t hurt to make another call. I connected with sale manager “Anton” and we walked through the identical deal that I did with previous two individuals. I ended up with a price nearly equal to “Jay” initial quote. Day 8: I decided to visit the shop again but just before heading out I called in and got “Bobby” on the phone. I went through the process with him and was gave another #. I mentioned “Anton” conversation but it wouldn’t change anything. I was so glad I called or I waste another trip. To be fair my research shows Quirk has a sizeable inventory and is convenient located in south shore area, accessible via 93 south. But if you ever need deal with them, keep all your record in the back pocket when come in. I had no problem with the other dealer I completed my purchase with, very consistent online and offline communication, maybe less competitive in price but I rest at ease.
They refused to service my 2018 Mustang under the 3 year 36k miles bumper to bumper warranty because I purchased it from Carvana, then claim that the couldn’t... give me an appointment for service because they are taking no new customers at this time when I pressed the issue. The staff are very pleasant, but the service manager is a (Expletive)...
Started my Car shopping online, like most people nowadays. Got an email from a rep at Quirk Ford, Tusani. Shortly after he calls with details about the... Ford F150 my wife and I selected. To my surprise he said, the vehicle is still available and I can also find you additional savings! Additional savings? I was able to get a better price with my service ID. Right on! I will recommend Tusani at Quirk Ford for the best deals on Fords! Thanks again T, keep up the good work.