Herb Chambers Ford of Braintree

Top quality inventory, an educated sales staff and a non-pressure environment made the process of buying a car much easier than I imagined. My thanks to Omar Ananbeh for his patience and insight in this endeavor.

took our 2016 ford escape in for a noise underneath car went for a ride with a tech behind dealership he was going about 45 mph said he did not hear noise went for another ride with service adv matt on a bumpy road said he could hear noise said it sounds like steering rack or links he went for a ride with service mgr he also heard noise they said they would contact ford engineering 1 week I heard nothing so I called matt he transfered me to service mgr who told me they tested 2 other escapes they rode the same he said nothing they could do I drove a friends escape no noise our car drove great when we first got it now over bump it rides like a truck with heavy duty shocks NOT HAPPY HERB C AND JIM X SHOULD SEE THIS REVIEW I EXPECTED MORE FROM H C FORD I WAS TOLD THEY WERE GREAT I do not think so thank you d French thank you

My family and I had the pleasure to work with Chris in purchasing our new 2016 Ford Explorer. He is very informative, knowledgeable, patient, and went above and beyond in making our experience in purchasing our new SUV as easy as possible. To say the least, we would highly recommend Chris to anybody who is looking for a quality vehicle, brand new or certified pre-owned. He knows how to work with his customers with exceptional service and attention to detail. This was by far the best experience I've personally had in purchasing a new car. Chris exemplifies what it means to have the excellence that is a staple of Herb Chambers and his brand. Thank you, Chris, and thank you to the awesome staff at Herb Chambers!