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Herb Chambers Ford of Braintree

(1,774 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(1,774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Ford of Braintree from DealerRater.

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My experience with Herb CHAMBERS FORD of Braintree was

My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Pleasant, timely and informative.

Pleasant, timely and informative. Love my Maverick and they took very good care of it. Cindy kept me informed. Been an Herb Cambers customer for years!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional, friendly, clean,answer all my questions.

Professional, friendly, clean,answer all my questions.Job done in reasonable amount time, well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Braintree

Great service and qualified repairs, I have been bringing

Great service and qualified repairs, I have been bringing my truck there for years. Friendly &

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!

My experience was great.

My experience was great. My salesperson Bobby was exceptional and made the whole experience fun.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lisa, we are grateful for your review. Thank you from all of us at Herb Chambers Ford of Braintree!

Cindy is the best!

Cindy is the best! Professional and great communication. Would highly recommend for car service help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Cindy and the team! We appreciate your business and we hope to welcome you back to Herb Chambers Ford of Braintree in the future.

They are always so helpful and friendly.

They are always so helpful and friendly. I was so happy that Cindy was able to get me a ride back-and-forth from work since they had my car. I truly appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear from you! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your support. We look forward to working with you again down the road!

The staff was very friendly and easy to work with.

The staff was very friendly and easy to work with. Didn’t feel rushed. Clyde was awesome. Jessica was so nice.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We're delighted to hear that Clyde, Jessica, and the rest of our Herb Chambers Ford of Braintree team made your experience enjoyable. We appreciate your support!

I have had a very pleasant experience purchasing my car

I have had a very pleasant experience purchasing my car 1.5 years ago and also with the service department. Most recently, yesterday, I had a very good experience with Cyndy!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

John, we're delighted to hear about your positive experiences with both our sales and service teams at Herb Chambers Ford of Braintree. Cyndy will be thrilled to know she made a great impression on you! Thanks for sharing your feedback!

Keith did everything he could to make the purchase as

Keith did everything he could to make the purchase as painless As possible. Thanks again.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Larry! Thank you for leaving us this five-star review and kind words about Keith from our sales team at Herb Chambers Ford of Braintree! We'll see you next time!