Reviews
I wanted to share my positive experience at HC Ford of
I wanted to share my positive experience at HC Ford of Braintree. I found the atmosphere to be very welcoming and the service was excellent. If you visit I highly recommend asking for Cindy. She is incredibly knowledgeable and takes the time to thoroughly explain any necessary vehicle repairs ensuring you understand everything clearly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for sharing your positive experience at Herb Chambers Ford of Braintree! We're delighted to hear that Cindy provided excellent service and made sure everything was clear. We appreciate the recommendation and look forward to seeing you again!
Attentive and timely service; no effort to upsell me with
Attentive and timely service; no effort to upsell me with services not needed; I rate them an A.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ed! Thank you so much for your kind words! We're glad to hear you received attentive, timely service and that our team respected your needs without any pressure at Herb Chambers Ford of Braintree. We truly appreciate the A rating and look forward to serving you again in the future!
Cindy is great at communicating with how it’s going with
Cindy is great at communicating with how it’s going with your MV and satisfied with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Christine! Thank you for leaving us this five-star review and for your kind words for Cindy from our service team at Herb Chambers Ford of Braintree! We'll see you next time!
I’ve had several interactions with Reps at Ford.
I’ve had several interactions with Reps at Ford., Not always a satisfactory of work being performed on my vehicle. This time was bringing my vehicle in for service Re: Recalls .Diane from the service Dept was very pleasant, and customer service A plus, she kept me updated, made sure I was accommodated due to my vehicle having to stay over the weekend and overall gave me the comfort to know I can contact her
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi TJ! We're glad to hear Diane provided you with excellent service at Herb Chambers Ford of Braintree. We appreciate your feedback and are here for any future needs!
Great customer service and very friendly people.
Great customer service and very friendly people. Always a pleasure bringing my vehicle in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Demetrius, we're delighted to hear that you enjoy the service experience at Herb Chambers Ford of Braintree! Thank you for your kind words and continued trust in our team.
Great Service, Bobby is the salesman of the year!
Great Service, Bobby is the salesman of the year!!!!Super nice and patient . Zach and Mike were also helpful and easy to work with. All three men were so patient with me and didn’t stop looking until they found me the perfect vehicle. Awesome customer service . Thank you Herb Chambers Braintree
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic feedback! We're delighted to hear that Bobby, Zach, and Mike provided such excellent service at Herb Chambers Ford of Braintree. Enjoy your new vehicle!
Nate sold me another vehicle in 2016 so when I saw him I
Nate sold me another vehicle in 2016 so when I saw him I new I was in good hand
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Nate & the Herb Chambers Ford of Braintree team with your loyal business! We appreciate your support and look forward to seeing you next time!
Close to me, very clean place, quick appointment,fast
Close to me, very clean place, quick appointment,fast diagnostic quick work,l am very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback made our day! Thanks for the five-star review! - Herb Chambers Ford of Braintree
Chris was very kind and helpful, I had a great experience
Chris was very kind and helpful, I had a great experience with him. I would definitely recommend him to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Chris provided you with a great experience at Herb Chambers Ford of Braintree. Thank you for recommending us to your friends and family!
The experience was very nice.
The experience was very nice. Christopher was helpful and knowledgeable. Looked at several vehicles. Christopher spent several hours talking to management and making sure we were happy with the information.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Christopher provided such a helpful and knowledgeable experience at Herb Chambers Ford of Braintree. It's great to know he went the extra mile to ensure you were satisfied with your options. Thank you for choosing us!