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Herb Chambers Ford of Braintree

(1,849 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2018 consumer dealer award

Reviews

(1,849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Ford of Braintree from DealerRater.

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Antonio was very helpful to get my 2025 Ford Maverick

Antonio was very helpful to get my 2025 Ford Maverick ready for delivery within the same day. Great salesperson. to work with!!!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Zbyszek, we're glad Antonio could assist with the quick delivery of your 2025 Ford Maverick. Thank you for choosing Herb Chambers Ford of Braintree! Safe travels!

I have had vehicles serviced at HCF of Braintree since

I have had vehicles serviced at HCF of Braintree since this dealership’s founding. It has been highly reliable and going there has always been a pleasant experience.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sull! Thank you for being a loyal customer and recognizing our consistent service at Herb Chambers Ford of Braintree. We look forward to serving you for many more years! Safe travels!

Keith and Brandon were Very knowledgeable, friendly and

Keith and Brandon were Very knowledgeable, friendly and effecient they answered all of our questions

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Keith and Brandon! We’re so happy you enjoyed your experience with them. We are grateful for your business here at Herb Chambers Ford of Braintree! Take care!

Derek took care of my truck quickly and professionally.

Derek took care of my truck quickly and professionally. The mechanic Bob is fantastic! Always a pleasure to deal with.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind words about Derek, Bob, and the team! We're honored to have your confidence and repeat business. See you next time at Herb Chambers Ford of Braintree!

I’m not a big fan of wasting a lot of time in dealerships

I’m not a big fan of wasting a lot of time in dealerships and I have to say from start to finish Herb Chambers in Braintree was easy to work with, very friendly, and considerate of my time. And our sales person, Nate, was awesome.!!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your fantastic five-star experience with our team, and especially Nate! There's nothing we love more than hearing from satisfied customers, and we hope to serve you again at Herb Chambers Ford of Braintree! Safe travels!

Knowledgeable people good communication when other

Knowledgeable people good communication when other situations arise always on time when promised very happy with people and service

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Wencek! We're glad to hear our team kept you informed and on schedule at Herb Chambers Ford of Braintree! Thank you for your business and your fantastic review!

I was greeted by a friendly staff that answered all my

I was greeted by a friendly staff that answered all my questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear you felt at ease with our team! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your wonderful feedback. Safe travels!

Very professional and generally transparent operation,

Very professional and generally transparent operation, in a sea of buyer uncertainty that swallows whole, the leasing/buying of new vehicles. Let’s be blunt doing any purchase remotely has become a zero sum commodity like transaction. My salesperson Keith demonstrated a knowledgeable ethical level of service. Thanks Keith

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent review of Keith and our team! We are proud of our dedicated team members and happy to hear they made such a positive impression on you. - Herb Chambers Ford of Braintree

The service department is outstanding!

The service department is outstanding! They went go above and beyond. From out of the state and they help us during our trip.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are really grateful to hear about your feedback! Thank you for choosing us at Herb Chambers Ford of Braintree and for sharing your experience. Safe travels, from all of us!

Clyde was great.

Clyde was great. Responsive and easy to work with. I would recommend him if you want to buy a ford!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Clyde & the Herb Chambers Ford of Braintree team with your recent purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!