Reviews
I took my Bronco Sport for an oil change.
I took my Bronco Sport for an oil change. They realized i needed a new water pump and it is covered under the warranty still. Very nice and helpful stall
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jackie, we're glad to hear our team at Herb Chambers Ford of Braintree could assist with your Bronco Sport's needs and that everything was covered under warranty. Thanks for sharing your experience!
Great communication with the sales rep during my new
Great communication with the sales rep during my new truck shopping experience, really happy with the whole process -and- product..!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your truck shopping experience at Herb Chambers Ford of Braintree was a positive one! Our team is committed to providing excellent communication and service. Enjoy your new truck!
They did a great job keeping it simple.
They did a great job keeping it simple. I knew what I wanted and they guided me expertly. We did almost the whole thing over text while I was working out of town. It was simple. Thanks for the help and getting it done fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're glad to hear that our team made the process simple and efficient, even while you were out of town. Enjoy your new vehicle!
Staff was beyond helpful and professional and got me what
Staff was beyond helpful and professional and got me what I wanted With no hassle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
William, we're happy to hear you had a great experience with our team here at Herb Chambers Ford of Braintree! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!
Bobby was very helpful with finding the perfect car and
Bobby was very helpful with finding the perfect car and getting me an excellent deal for my trade in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nicole, we're delighted to hear that Bobby was able to assist you in finding the perfect car and securing a great trade-in deal at Herb Chambers Ford of Braintree. Thank you for sharing your experience!
5 out of 5 review for the team at Herb Chambers Ford of
5 out of 5 review for the team at Herb Chambers Ford of Braintree based on their customer-first approach. I had the pleasure of working with a few particular team members ~ Clyde, Mina, Keith, and Youssef ~ who were all excellent. The team took time to appreciate what I was looking for, help me understand what my best options were, and ultimately sent me home with a new vehicle I am psyched to drive! I will be returning to Herb Chambers Ford of Braintree for my future vehicle needs and would highly recommend them to others as a top-notch dealership to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, we're delighted to hear that Clyde, Mina, Keith, and Youssef provided you with such a positive experience at Herb Chambers Ford of Braintree. Thank you for your recommendation and support! Enjoy driving your new vehicle!
Friendly, pleasant staff.
Friendly, pleasant staff. Very accommodating to customers. Staff works quickly to minimize wait time on paperwork. Available for any questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
gmdarrigo, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with a friendly and efficient experience. Thank you for sharing your feedback!
Super nice !
Super nice ! Great service. Would recommend highly! Great Customer service. In and out with no problems.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear you had a smooth and pleasant experience at Herb Chambers Ford of Braintree! Thank you for recommending us, and we look forward to serving you again in the future.
Bought 2 vehicles there and after warranty runs out wants
Bought 2 vehicles there and after warranty runs out wants to charge $260 to diagnose a problem.Will never go back again
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about your experience with our diagnostic charges. We strive for transparency and value in all services. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com
Dianne was wonderful!
Dianne was wonderful! She went above and beyond to make sure I was satisfied with my car repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darlene, we're happy to hear Dianne provided you with exceptional service during your recent visit here at Herb Chambers Ford of Braintree! Thanks so much for trusting us with your vehicle and please don't hesitate to reach out if we can be of service again in the future!