Reviews
Went in for routine service and to have two problems
Went in for routine service and to have two problems looked at. Service done ,two problems fixed with new battery. New problem with auto driver's window not working. Other than that great job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thank you for sharing your experience. We're happy to hear your concerns were addressed and encourage you to reach out to our team if we can be of further assistance with your window. - Herb Chambers Ford of Braintree
Great service very professional dealership Very
Great service very professional dealership Very accommodating service department vechicle was finished when promised Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Herb Chambers Ford of Braintree! We're delighted to hear that our service team met your expectations and delivered on time. We appreciate the support!
Easy to make appt.
Easy to make appt. Drop off at 830 am and rental was ready Fixed several recalls and dashboard warnings car was fixed and returned at 330 it was a great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your experience with Herb Chambers Ford of Braintree was smooth and efficient! It's great to know the team took care of everything promptly. Thanks for sharing your feedback!
Great customer service and experience.
Great customer service and experience. Not having drama is always a blessing especially nowadays. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Al, we're delighted to hear you had a drama-free experience with us at Herb Chambers Ford of Braintree. Thanks for the kind words and support!
Everyone at the dealership worked in my best interest.
Everyone at the dealership worked in my best interest. The level of customer care was amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shannon, Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers Ford of Braintree
I dealt with Cindy R.
I dealt with Cindy R. who was phenomenal! This was my first experience with a dealership and she made the process very smooth. She was a pleasure to deal with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Shiloh, we're delighted to hear that Cindy made your first dealership experience a smooth one at Herb Chambers Ford of Braintree. Thank you for sharing your positive feedback! Safe travels!
Fast, efficient and responsive.
Fast, efficient and responsive. Xxxxx xxxx xxxxxx xxxxx x x xxx xxx xxx xxx xxxxxx
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating! - Herb Chambers Ford of Braintree
Service Advisor Dianne Miller was excellent!
Service Advisor Dianne Miller was excellent! General Manager Scott Lewis has a 1st rate team which is second to none!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Dianne provided you with excellent service at Herb Chambers Ford of Braintree! Scott & the team appreciate your fantastic feedback and look forward to seeing you next time!
It was a simple and enjoyable experience.
It was a simple and enjoyable experience. They made it seem easy. Will definitely go back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had a smooth experience with our team here at Herb Chambers Ford of Braintree! Thanks so much for your business and please don't hesitate to reach out if there's anything else we can do for you!
Very helpful staff, courteous.
Very helpful staff, courteous. Explained everything but over everything and very nice people to talk to.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, we're delighted to hear that our team at Herb Chambers Ford of Braintree provided you with such helpful and courteous service. Thank you for sharing your feedback!