Reviews
I’m not a big fan of wasting a lot of time in dealerships
I’m not a big fan of wasting a lot of time in dealerships and I have to say from start to finish Herb Chambers in Braintree was easy to work with, very friendly, and considerate of my time. And our sales person, Nate, was awesome.!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic five-star experience with our team, and especially Nate! There's nothing we love more than hearing from satisfied customers, and we hope to serve you again at Herb Chambers Ford of Braintree! Safe travels!
Knowledgeable people good communication when other
Knowledgeable people good communication when other situations arise always on time when promised very happy with people and service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Wencek! We're glad to hear our team kept you informed and on schedule at Herb Chambers Ford of Braintree! Thank you for your business and your fantastic review!
I was greeted by a friendly staff that answered all my
I was greeted by a friendly staff that answered all my questions and I felt comfortable that my vehicle was in good hands it was a very pleasant experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you felt at ease with our team! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your wonderful feedback. Safe travels!
The service department is outstanding!
The service department is outstanding! They went go above and beyond. From out of the state and they help us during our trip.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are really grateful to hear about your feedback! Thank you for choosing us at Herb Chambers Ford of Braintree and for sharing your experience. Safe travels, from all of us!
Very professional and generally transparent operation,
Very professional and generally transparent operation, in a sea of buyer uncertainty that swallows whole, the leasing/buying of new vehicles. Let’s be blunt doing any purchase remotely has become a zero sum commodity like transaction. My salesperson Keith demonstrated a knowledgeable ethical level of service. Thanks Keith
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your excellent review of Keith and our team! We are proud of our dedicated team members and happy to hear they made such a positive impression on you. - Herb Chambers Ford of Braintree
Clyde was great.
Clyde was great. Responsive and easy to work with. I would recommend him if you want to buy a ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Clyde & the Herb Chambers Ford of Braintree team with your recent purchase! We hope you enjoy your new vehicle and look forward to working with you again in the future!
I told Cindy I ONLY wanted the Struts repaired and I was
I told Cindy I ONLY wanted the Struts repaired and I was given a quote of $1393.13 .They did work I didn’t asked to be done. I was upset about the amount I had to pay $1651.10.
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your review. We appreciate your honest feedback, and would like the opportunity to discuss this situation with you further. Thank you, Scott Lewis - General Manager - slewis@herbchambers.com
Friendly staff, professional and helpful!
Friendly staff, professional and helpful! Not to mention fast and efficient service, I love this place !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emmanuel, thank you for the glowing review of our team! We're so happy to hear you love the service you receive at Herb Chambers Ford of Braintree. We truly appreciate your business and hope to see you again down the road! Safe travels!
Went today for State inspection Only.
Went today for State inspection Only. Everyone is pleasant and process very quick, less than 30 minutes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear your visit was pleasant and expedient! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your experience with us. See you next time!
All good All went smooth no problems car all i thought it
All good All went smooth no problems car all i thought it would be no surprises
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Herb Chambers Ford of Braintree, and for your business. We are grateful to have you as a customer!