Reviews
Dealing with the shop the recall was very good they were
Dealing with the shop the recall was very good they were very easy to deal with did the recall in reasonable time
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting Herb Chambers Ford of Braintree! We hope we have the opportunity to serve you again in the future!
The service I received was top shelf.
The service I received was top shelf. Everyone went out of their way to make the service memorable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear this! Thanks for visiting Herb Chambers Ford of Braintree and please don't hesitate to reach out if we can be of service again in the future!
Professional service.
Professional service. Timely response to my problem without an appointment Service writer was excellent and understanding.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're so happy to receive your 5-stars! See you next time! -Herb Chambers Ford of Braintree
The service department is outstanding.
The service department is outstanding. The customer specialists are great, in particular Drew. Every job is done right and in a timely way. I had been going to the Lincoln dealership, but they could never get anything right. They need to follow the Ford Dealership model!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in the Herb Chambers Ford of Braintree team! We appreciate your feedback and look forward to seeing you next time!
Outstanding service, friendly, knowledgeable, and very
Outstanding service, friendly, knowledgeable, and very professional. Always a pleasure to do business with Herb Chambers Ford of Braintree.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support of the Herb Chambers Ford of Braintree team! We appreciate your wonderful feedback and look forward to seeing you next time!
Marcelo was great the ford corporate tec was not helpful.
Marcelo was great the ford corporate tec was not helpful. I will be contacting ford corporate directly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. Please don't hesitate to reach out if there's anything else we can do for you!
Good Morning I would like to recap my recent visit to
Good Morning I would like to recap my recent visit to Herb Chambers Service for Needed repairs to my Wife’s 2016 Fusion. Whenever we visit this Service center all of the people Are kind friendly informative and attentive to our reason to be there need. We are usually in and out as quickly as possible and any questions we have regarding service or parts is answered totally and professionally.it has always been our experience here to be treated kindly professionally and courteously and we would recommend anyone needing service to please visit Herb Chamber’s Ford in Braintree. Thanks Again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this wonderful feedback! We're truly grateful for your continued support of the Herb Chambers Ford of Braintree team and look forward to seeing you at your next visit. Take care!
Service was easy to schedule and communication about my
Service was easy to schedule and communication about my truck was done with the Service coordinator prior to the execution of any work taking place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Chris! We hope we can be of service to you again in the future! - The Herb Chambers Ford of Braintree Team
Everyone is really welcoming and friendly.
Everyone is really welcoming and friendly. Very knowledgeable and helpful and also great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting us here at Herb Chambers Ford of Braintree! We appreciate your wonderful feedback and hope to see you again in the future!
This was my first time getting service from Herb Chambers
This was my first time getting service from Herb Chambers Ford & Khoa was very friendly, professional and knowledgeable. I will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for coming to our Herb Chambers Ford of Braintree service department! Khoa and the team were delighted to assist you. Thank you for considering us for your future automotive needs!