Reviews
Customer service is the best they do everything you want
Customer service is the best they do everything you want and do it with respect to their customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad we could go that extra mile for you! Thank you for choosing us! - Herb Chambers Ford of Braintree
Service was exceptional.
Service was exceptional. Appt started on time and finished in a timely manner. Cindy waited on me and was wonderful all in all it was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Katmanduto, we're glad to hear your service experience was smooth and timely with Cindy will be happy to know she made a great impression at Herb Chambers Ford of Braintree. We look forward to serving you again! Safe travels!
I worked with Jack for getting my vehicle serviced.
I worked with Jack for getting my vehicle serviced. He was great with communication everything being done to my car in timely manner! Would highly recommend Herb Chambers Ford of Braintree to anyone! Friendly and knowledgeable staff!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joe - Thank you for recommending Jack and our Herb Chambers Ford of Braintree team! We appreciate your business and hope to see you again down the road. Have a great day!
Great, but wish service prices were lower.
Great, but wish service prices were lower. I wouldn’t buy a car anywhere else, the individuals in the service area are amazing. I am a loyal (maybe too blind) with taking my car to the dealership for maintenance. As such, I just wish they had loyalty points towards say services; free oil change and tie rotation, 20% off tires or 20% off your next service bill. I bought my tires at the dealership even though I know I could get them much cheaper at a tire place. The lug nuts are now rusting and they want to charge me $10 a piece to replace. Not asking for much, but I bought the tires there and do all my service there, throw me a bone and don’t charge me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you for being a loyal customer of ours here at Herb Chambers Ford of Braintree. We also appreciate your feedback concerning pricing and your experience, and will share it with our team. Thank you for choosing our dealership, we value your business and we hope to continue to work together. Scott Lewis - General Manager - slewis@herbchambers.com
My experience with Herb CHAMBERS FORD of Braintree was
My experience with Herb CHAMBERS FORD of Braintree was they provided Excellent Service and excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ebonilla! We are thrilled to hear this was your experience! Thank you for choosing Herb Chambers Ford of Braintree and for highlighting our awesome team.
Professional, friendly, clean,answer all my questions.
Professional, friendly, clean,answer all my questions.Job done in reasonable amount time, well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers Ford of Braintree
Pleasant, timely and informative.
Pleasant, timely and informative. Love my Maverick and they took very good care of it. Cindy kept me informed. Been an Herb Cambers customer for years!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to have you as a loyal customer! Thank you for choosing Herb Chambers Ford of Braintree and for sharing your great feedback about Cindy and the team! Safe travels in your Maverick!
Great service and qualified repairs, I have been bringing
Great service and qualified repairs, I have been bringing my truck there for years. Friendly &
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, thank you for trusting the Herb Chambers Ford of Braintree team with the care of your truck! We appreciate your continued support and look forward to seeing you at your next visit!
My experience was great.
My experience was great. My salesperson Bobby was exceptional and made the whole experience fun.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lisa, we are grateful for your review. Thank you from all of us at Herb Chambers Ford of Braintree!
Cindy is the best!
Cindy is the best! Professional and great communication. Would highly recommend for car service help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your confidence in Cindy and the team! We appreciate your business and we hope to welcome you back to Herb Chambers Ford of Braintree in the future.