Tri-City Chrysler Dodge Jeep Ram

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
51 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 24, 2019

    I have to say my experience at tri city Chrysler dodge was easy fun and fast. My sales person was Lexy. She was awesome she answered all of my questions... I had about the car and the process. She wasn't a pushy salesperson witch was nice . She listen to what I had to say and what I was looking for. I highly recommended her to any one looking for a new or used vehicle. And the sales manager josh was also great to deal with.

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    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 25, 2018

    Called to try and get warranty items done to my car because another dealership ran out of an part and tri city has it. I was told because I did not buy... the car from them and I could not use one of the four measly loaner vehicles they have. The job would require about a days amount of work but because I did not buy it from them a loaner car is not available to me. Horrible customer service and discriminatory to those who didn’t buy the car at “tri-city” but are trying to get their warranty work done. I can’t just get up and drive back to Arizona to get warranty work done. It’s a failure on service management. Save your time and go to Foss or Port City. They take care of you no matter where you bought the car.

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    Came in for service or repair
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  • June 16, 2016

    Came across their website while I was in search of a 2014 Jeep Grand Cherokee Limited. We had been searching for a good deal with decent miles and they... had several! We contacted the dealership and they were very professional and gave us all the information on one of the vehicles we were very interested in. We are about a 2.5 hour drive from the dealership so we wanted to know everything about it before we made the drive. When we got there it was everything that they promised! They are straight to the point and wont pretend to sell you a car that isn't all its cracked up to be. The dealership itself was very welcoming and so were all of the employees there. They were very organized when filling out all the paperwork and very very knowledgeable about the car we were buying and any questions that we had. If you're not sure about purchasing a car from here because of the distance, don't let that stop you! Definitely worth the drive to go to such a respectable honest dealership! I will be referring all of my friends and family here! Thank you for your help John, I absolutely love my Jeep!!

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    Shopped for a used car
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  • 5.0 out of 5
    November 15, 2017

    Came home with what i wanted not the they wanted to sell. Great experience during the whole process. Bill Malsbury was excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 29, 2017

    I would definitely recommend this dealer. Honesty, great service, good prices.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 7, 2017

    Dave Fifield was so incredibly helpful in finding the right car for me. Tri-City didn't have the exact model that I was interested in on their lot, so... Dave went above and beyond to find my dream car elsewhere and have it delivered to Tri-City. He was professional, knowledgeable, courteous, and kept clear communication with me during the whole process. I will definitely purchase another vehicle from him in the future and would recommend him to anyone looking to have a great experience purchasing their vehicle. Thank you Dave and everyone else at Tri-City!

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    Shopped for a new car
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  • 5.0 out of 5
    October 3, 2017

    I have purchased 2 new vehicles from this dealership in the past 3 years. The whole process from finding the right vehicle to the financing process is... a pleasure at this dealership. I would recommend anyone that wants to be treated fair and honest with their next vehicle purchase to visit this dealership. I want to thank Marty (salesman) and Derek (finance manager) for all of your help, knowledge and honesty with my new Jeep Grand Cherokee purchase. I love the vehicle as well as this dealership!

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    Shopped for a new car
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  • 5.0 out of 5
    September 5, 2017

    My husband and I leased a Jeep in 2016- we had such a good experience that we decided to make our first new vehicle purchase with Tri-City. The experience... working with Bill was seamless. He was very knowledgeable about the vehicles we were interested in and gave us access to any/all cars we wanted to test drive. The purchasing process was quick and efficient. If you need parts or floor mats, or service done to your vehicle I highly recommend their service department as well; they are awesome!

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    Shopped for a new car
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  • 5.0 out of 5
    July 5, 2017

    Bob Boulay is absolutely great at what he does very professional and very personable. I have bought a couple vehicles now from Bob and I wouldn't go to... anyone else.The people at Tri City Dodge are all great people and easy to work with. Highly recommend buying from them!

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    Shopped for a new car
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  • 5.0 out of 5
    July 3, 2017

    Great service for 14 years. Very pleased with two recent purchaes

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    Shopped for a used car
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