Lexus of Tacoma at Fife

Kenzie the service rep does an excellent job. I recommend you ask for her when you need service support for your Lexus.

Lexus of Fife in Tacoma Washington embodies the reason I bought a Lexus. This is my second Lexus. I love this RX-350. It is perfect for fit and finish. I've had it for four years without one problem. The service I get at Lexus of Fife is superb. My maintenance representative, Tony Ortiola, is a class act. He is always on top of my car's maintenance needs. When I arrive at the dealership for service, I feel pampered from the moment I arrive until my shiny car is returned ready to go. Noything beats Lexus and FIfe is one of their best!

Good very nice and helpful through the my car purchasing process I am so grateful

everyone at the dealership was so nice, kind, and patient with me. shout outs to david easterday for making the process nice and easy.

Dave Easterday greeted us warmly and wasted no time in getting a bead on our needs. He actually located the car we wanted on the lot—a recent trade with another dealer. The deal came together seamlessly with the help of other employees doing their jobs. This included a trade in of our Genesis. We took our prior Lexus to Fife for service and were never disappointed. We’re glad to be back with the Fife Le us family!

Immediately received a warm welcoming by Bill White. He pulled up the two SUVs I requested for test driving and was very informative of both car's specs. Jane was very knowledgeable in showing how the car's system worked and super helpful in taking time to set up my system. The whole team made the buying process smooth and was very informative throughout the process. Hands down one of my best buying experience. Thank you, Lexus of Tacoma at Fife team!

Kenneth Johnson was informative, prompt and courteous. Got treated like VIP when I came back with the loaner and my concerns were taken care of in addition to the 120K mile service.

Got my rims refurbished by them and they came out looking brand new! I’m very impressed and will be going back to get my interior tears fixed.

Upon our first step into the dealership, we were greeted warmly...not in the way a shark studies his prey...but in a way that implied a you-are-important-to-us attitude. Throughout the entire process of the sale, David Easterday first listened to our wishes and then guided us to the car we bought. So what did we like: 1) okay, we admit we liked the snacks and the water in the silver bottles; 2) we liked the diversity of the staff and the neatness of their attire (do all the sales people smell so delicious or was it just Pablo?); 3) Griffen Keuter's ease in showing the technology of the car is impressive and he's a charmer with that smile that embraces (give him a raise!); 4) the finance lady (sorry, didn't get her name) knew her stuff and we liked her pacing of information (her desk/computer was pretty nifty); 5) David did not skirt a problem with a slight mix-up which caused us a delay in getting the car, but told us upfront the problem and he stayed on top of it. We spent most of our time with David Easterday, who was personable, knowledgeable, and directional. He was able to convey his wish for us to be happy with the car (my husband is 6'6" so headroom/legroom is a must) and we felt him to be sincere. David exemplified the overall sense of a classy operation we saw in every aspect (including wonderfully clean bathrooms), as opposed to the classic caricature of a slick, sleazy car salesman. We see ourselves as returning to Fife whenever we deem it necessary to buy a new car.

We could not have been happier with our choice to purchase from Lexus of Tacoma . Robb Franklin is such a wonderful , knowledgeable and zero pressure guy ; exactly the type of person we like to work with . He gave us all the info we needed on the models and his several years of experience was a tremendous asset. Griffen , the technology pro, made the learning process fun and easy to grasp. Bobby and Jennifer made paperwork easy and timely. From start to finish , this was a seamless experience and the journey continues with the ongoing services they offer and their availability to answer any questions a customer might have. We highly recommend starting your journey at Lexus of Tacoma with Robb and he will walk you through the rest . Thanks everyone !