Jim Ellis Chevrolet of Atlanta

Hello hope all is well with you and the whole world 2020 has been strange but I would like to bring to the people’s attention looking to purchase anything... from Jim Ellis yeah they have been in business for a while but from my extra recently I wouldn’t recommend them period they lie they pull your credit unnecessarily they don’t return phone calls car dealerships are full of nothing lames trying to pay there bills I would have never shopped there but I was recommended by Auto credit express yes my credit is challenged but I don’t care a real company will keep it real they didn’t so go some where else where they will treat you like royalty not some Jim Ellis customer there old and outdated there not up to speed with businessship they should do bankruptcy cause there dead weight to many cars to be bought and soul no pressure I give them a zero for false advertisement on that they can help customers with issues all they want to know is how much money can you put down not even giving you a clue of what car you can purchase Jim Ellis blow it out you A@@

Found a couple of cars at Jim Ellis that I wanted to see. Salesman Ron Durham gave me a call and set up a time for me to come by. Arrived at dealership... and Ron had both cars together with keys. Allowed me to look both over and test drive each. Made my choice and then Ron and I went thru all the details along with sales manager David Cauthen. No hassle both worked to meet my needs. Delivered car to my house a few days later. Signed all paperwork. One of the best experiences I have ever had with a dealership. Highly recommend Jim Ellis Chevrolet of Atlanta.

Just purchased a certified pre-owned Buick Enclave from Jim Ellis Chevrolet. Alan Cavell was my salesperson. Excellent service all the way around. Car... was fairly priced, the work performed excellent (leather interior installed) and we are enjoying the vehicle. I'd use Alan and this dealer in the future for a car purchase.

We were in the market to replace our 19 Mustang due to being disappointed in the overall satisfaction across the board and this was my 4th Stang so was... truly tough to trade her but I decided on a 2020 Camaro after extensive research/reviews. I shopped multiple dealers in Florida our home state as well as several Atlanta dealers and Jim Ellis Chevy came out of the fray with a AWESOME deal that no other dealer could even match. I want to give Zach Gabel our Sales Rep major credit he was our voice and fought very hard to finally get to the finance number we needed and he succeeded and made it a reality so give him the opportunity to be your voice and hero like he did for us. I also want to recognize Andre Thomas in Finance as he also went above and beyond to do even better on our interest rate lowering the agreed payment which was a huge bonus. We are now the PROUD owners of a beautiful 2020 Chevy Camaro in summit white that we affectionately named Kassie. We will continue to give them first shot at any future deals as well as recommending family/friends so give them a shot you will not be disappointed!!!

Contacted them for an all inclusive out the door price. Received one with no hassle in a timely manner. Very polite. Other dealers contacted wanted... me to visit showroom before getting a price. Others advertised ficticious prices based on “special offers” where no one can qualify for all offers. Will probably buy from this dealership when existing car is sold and ready to buy.

Dealer had vehicle for 8+ days and didn't fix a warranty issue. No calls or service follow up. Issue still exists and is under warranty. When called... dealer they didn't know they even had my vehicle. In previous visits they backed into my vehicle, scratched up a previously unscratched dash, dented the doors and the list goes on. Have purchased 2 vehicles from them in past 3 years but will NEVER go to them again bc service process very poor. Over promise and under deliver should be their slogan. It very much applies to them.

I was pleasantly surprised at the ease of getting the service scheduled and actually performed. The service personnel were very professional and attentive... and the cost, once done, was as quoted on the front end.

Great Customer Service, always. Have bought several cars from them over the last 10 years, always pleased.

I had to go in for service twice for the same issue. My check engine light came on and the first time all they did was reset the engine. All that did was... erase my radio stations I had programed to play. I had to take another Saturday not to long after the first time I took my car in and this time they actually looked into my cars issue and fixed my car after I complained. To top it all off, they returned my car on empty after I dropped it off with a half tank of gas. I didn't bother telling them because that would just mean me having to take another one of my Saturday to drive back. I figured it was not worth it.

Vladimir, the service mgr will make sure the job gets done right the 1st time...