Reviews
Eric is very good about returning calls or texts.
Eric is very good about returning calls or texts. He is very knowledgeable about my Maserati and appreciate his attention to maintenance details.
Eric is very good about returning calls or texts.
Eric is very good about returning calls or texts. He is very knowledgeable about my Maserati and appreciate his attention to maintenance details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we're glad to hear that Eric's expertise and responsiveness have made a positive impact on your experience at The Collection. Thank you for choosing us! We'll see you next time. Safe travels!
Marcos Flores found the perfect car for me!
Marcos Flores found the perfect car for me! His knowledge, professionalism, and kindness are only a few of the many qualities he possesses. He made trading in my Porsche for an Alfa Romero a fun and smooth process. The dealership itself was stocked with the rare cars especially the one I was looking for. I would highly recommend this business as the entire experience was like no other hands down! Thank you, Marcos!
Marcos Flores found the perfect car for me!
Marcos Flores found the perfect car for me! His knowledge, professionalism, and kindness are only a few of the many qualities he possesses. He made trading in my Porsche for an Alfa Romero a fun and smooth process. The dealership itself was stocked with the rare cars especially the one I was looking for. I would highly recommend this business as the entire experience was like no other hands down! Thank you, Marcos!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manda, we're delighted to hear that Marcos provided such a fantastic experience at The Collection! Enjoy your new Alfa Romeo and thanks for the recommendation!
My service advisor Erick always keeps me informed about
My service advisor Erick always keeps me informed about my maserati. They take care of the car like if its theres. I love the complementary ride home. Thank you. The collection is the best.
My service advisor Erick always keeps me informed about
My service advisor Erick always keeps me informed about my maserati. They take care of the car like if its theres. I love the complementary ride home. Thank you. The collection is the best.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that Erick and the team at The Collection provide such attentive service for your Maserati. Thanks for sharing your positive experience, and enjoy those complimentary rides home!
do not go near these people.
do not go near these people. Marcos Flores is a lying scam artist salesman. they sold me a Maserati that was apiece of xxxx and told me to xxxx off when I aske for help. This place sucks..they will screw you
do not go near these people.
do not go near these people. Marcos Flores is a lying scam artist salesman. they sold me a Maserati that was apiece of xxxx and told me to xxxx off when I aske for help. This place sucks..they will screw you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I got a new Maserati at The Collection.
I got a new Maserati at The Collection. Luis Damian Alonso and his coworkers at the dealership were very helpful and kind. It was a luxury experience and VIP treatment. I am grateful for the smooth process they gave me to get my new car!
I got a new Maserati at The Collection.
I got a new Maserati at The Collection. Luis Damian Alonso and his coworkers at the dealership were very helpful and kind. It was a luxury experience and VIP treatment. I am grateful for the smooth process they gave me to get my new car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Laura, we're delighted to hear that Luis Damian Alonso and the team at The Collection provided you with a luxury experience! Enjoy your new Maserati!
Siempre es un placer venir aquí, todo es excelente!
Siempre es un placer venir aquí, todo es excelente! 🥰desde hace 9 años estoy con ellos ..
Siempre es un placer venir aquí, todo es excelente!
Siempre es un placer venir aquí, todo es excelente! 🥰desde hace 9 años estoy con ellos ..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
¡Gracias por tu continuo apoyo, Óscar! ¡Nos sentimos honrados de tenerlo como cliente y esperamos su próxima visita! - The Collection
Erick service writer and Tim the manager was very
Erick service writer and Tim the manager was very helpful. They took care of my car. I dont trust anyone one else with my mc20. Very hapy with the service.
Erick service writer and Tim the manager was very
Erick service writer and Tim the manager was very helpful. They took care of my car. I dont trust anyone one else with my mc20. Very hapy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad to know that Erick and Tim were able to provide you with the excellent service we strive for at The Collection. Your trust in us is greatly appreciated, especially when it comes to your MC20!
Francisco provided professional and excellent service.
Francisco provided professional and excellent service. All was fast and perfectly executed in the process of registering the car
Francisco provided professional and excellent service.
Francisco provided professional and excellent service. All was fast and perfectly executed in the process of registering the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Vincenzo, we're delighted to know that Francisco provided you with excellent service and made the car registration process seamless at The Collection. Thanks for sharing your experience! Have a great ride!
I am currently leasing an Audi Q5 but my daughter decided
I am currently leasing an Audi Q5 but my daughter decided to lease one for herself, suddenly I was not present with her at the Collection dealership. I was back and forth to one salesperson to the quote because of the terrible increase and limited of vehicles. My daughter went today obviously super happy and getting the price that she was asking for. Unfortunately run her credit and everything and when was almos finalizing for her and they told her the services for her lease of 36 months were not including. My question is a scam this or what!! We were so disappointed , upset and frustrated. She was there for 3 almost 3 hours. Even asked her to paid a first payment for her lease one of the managers. What is going on The collection of Coral Gables are scammers. Super mad the way my daughter was treated like stupid, ignorant, embarrassed for the salesperson. Even got yelled because I was on speaker and I was able to hear everything. Not words to describe. I will never léase an Audi at Collection again
I am currently leasing an Audi Q5 but my daughter decided
I am currently leasing an Audi Q5 but my daughter decided to lease one for herself, suddenly I was not present with her at the Collection dealership. I was back and forth to one salesperson to the quote because of the terrible increase and limited of vehicles. My daughter went today obviously super happy and getting the price that she was asking for. Unfortunately run her credit and everything and when was almos finalizing for her and they told her the services for her lease of 36 months were not including. My question is a scam this or what!! We were so disappointed , upset and frustrated. She was there for 3 almost 3 hours. Even asked her to paid a first payment for her lease one of the managers. What is going on The collection of Coral Gables are scammers. Super mad the way my daughter was treated like stupid, ignorant, embarrassed for the salesperson. Even got yelled because I was on speaker and I was able to hear everything. Not words to describe. I will never léase an Audi at Collection again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Dear Monica, We're sorry to hear about the frustrating experience you and your daughter had at our dealership. We strive to provide excellent service to all our customers and have attempted to call you multiple times to address your feedback. Regarding the issue with the lease quote and the services not being included, we apologize for any confusion or miscommunication that may have occurred. If there's anything we can do to address your concerns or make things right, please don't hesitate to reach out to us directly. Gabe Navarrete, Audi Sales Manager (305) 476-2058
To Mr.
To Mr. Jose and the person who hoisted the service I give 5 to the manager 0
To Mr.
To Mr. Jose and the person who hoisted the service I give 5 to the manager 0
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much. We look forward to your next visit to The Collection!