Cross Chrysler Jeep Fiat

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4.8
(1,518 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Service Sales
Monday 7:00am–6:00pm 9:00am–7:00pm
Tuesday 7:00am–6:00pm 9:00am–7:00pm
Wednesday 7:00am–6:00pm 9:00am–7:00pm
Thursday 7:00am–6:00pm 9:00am–7:00pm
Friday 7:00am–6:00pm 9:00am–7:00pm
Saturday 8:00am–12:00pm 9:00am–6:00pm
Sunday Closed Closed
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Inventory

See all 164 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2022.
At Cross Chrysler Jeep we know that value selection and 5-star service both before and after the sale are what have made us the dealer in the Louisville area to shop for a new or pre-owned Chrysler or Jeep. Conveniently located just off the Watterson Expressway at 1501 Gardiner Lane Louisville KY as a full service Chrysler Jeep Dealer we not only offer new Chryslers and Jeeps but also sell pre-owned vehicles of all makes and models provide financing and have a full service facility including paint and body repairs and a parts department offering Chrysler and Jeep OEM replacement parts and accessories.
Kentucky's #1 Jeep Dealer

Service center

Phone number (866) 735-0653

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 32 employees View less employees

Reviews

4.8
(1,518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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5.0

Maintained great communication about vehicle updates,

Maintained great communication about vehicle updates, software updates and open recalls. Service was prompt and friendly.

5.0

The staff are great and knowledgeable.

The staff are great and knowledgeable. The sales team will do everything they can to help. I would highly recommend this dealership to anyone.

Dealer response

Hello, thank you for your 5-star review and recommendation. Our knowledgeable Sales Team is all about helping our guests with their car-buying experience. Seems like we did just that for you. Keep Cross Chrysler Jeep FIAT in mind for all your future automotive needs.

5.0

Cross Chrysler Jeep Fiat did an excellent job with our

Cross Chrysler Jeep Fiat did an excellent job with our purchase experience from beginning to end. They found our dream vehicle for us, made all the upgrades we wanted as soon as it came in and handled the delivery in a professional way. Chris and Chase were outstanding and provided us with frequent updates so we always knew what was going on. We highly recommend them to anyone looking for a Jeep!

Dealer response

Hello, We understand purchasing a vehicle is a big decision. It is a genuine pleasure to have been chosen by you here at Cross Chrysler Jeep FIAT. Thank you for sharing your experience with our Sales Team and for your wonderful recommendation. If you need further assistance, please contact us anytime. Have an amazing day.

5.0

Working with Cross Jeep was great!

Working with Cross Jeep was great! Everyone was friendly and professional! I loved that Chris and James spoke directly to me and not my husband since I was the one buying the Jeep! They kept me updated and worked around my schedule to get me the Jeep as quickly as possible once it came in.

Dealer response

Hello, We take our reviews with the utmost importance and are ecstatic to learn about your experience here at Cross Chrysler Jeep FIAT. We appreciate your feedback. It is our priority to make sure we treat our guests with kindness and integrity. It is rewarding to know our Sales Team was so helpful and made the experience as easy and as comfortable as possible. Our team is available if you require any extra help. Have an amazing day.

5.0

They are friendly and do anything to try to help you.

They are friendly and do anything to try to help you. I would recommend them highly

Dealer response

We here at Cross Chrysler Jeep FIAT appreciate your strong recommendation and positive five-star review. Nothing pleases us more than learning you were shown a friendly and helpful dealership experience working with our team. Let us know if we can be of further assistance to you.

5.0

Everything went well.

Everything went well. Both the sales department and the finance department were good to work with

Dealer response

Thank you for your kind words for our team here at Cross Chrysler Jeep FIAT and the high-star rating. We strive to provide top-notch customer satisfaction and are delighted to learn you had a smooth experience with our Sales Team. Please let us know if you have any further questions.

5.0

We highly recommended the Cross dealership!

We highly recommended the Cross dealership! Everyone was friendly, helpful and efficient. Chris was amazing to work with, he even picked us up from our home so that we could drive our new car home!

Dealer response

Hi Candice, Thank you for your recommendation and kind words about our team. We hope that you are having fun with your purchase. If there is anything else we can help with then please reach out to us at Cross Chrysler Jeep FIAT.

5.0

Very pleased with our Jeep.

Very pleased with our Jeep. Our salesman, Mark Yates, was wonderful. He found us exactly what we needed. We would definitely recommend to others.

Dealer response

Thank you so much for your thoughtful review and congratulations on your new Jeep! We appreciate your time and the extra effort it takes to provide your valuable feedback. Please let us know if there is anything else our friendly Sales Team at Cross Chrysler Jeep FIAT can do for you.

5.0

Process was seamless and easy.

Process was seamless and easy. Mark Yates was very responsive and helpful.. We are very pleased with our new purchase! I would highly recommend this dealership.

Dealer response

We are happy to read your process was seamless and easy. Our Sales Teams strive to provide helpful service to all our valued customers here at Cross Chrysler Jeep FIAT. Thank you for the recommendation.

5.0

Had a wonderful experience at Cross Jeep.

Had a wonderful experience at Cross Jeep. A very knowledgeable and customer oriented dealership. BJ, Mark and Matt were wonderful to work with!

Dealer response

We thank you for visiting us here at Cross Chrysler Jeep FIAT! Your five-star review is very much appreciated and we are thrilled that your experience was wonderful. Our team knows how to assist our customers through the process from start to finish while maintaining professionalism. Let us know if you have any questions and thank you for choosing us for your vehicle needs!

See all 1,518 reviews