Reviews
Sight unseen purchase and exceeded all expectations.
Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did.
Sight unseen purchase and exceeded all expectations.
Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These guys are the real deal!
These guys are the real deal! Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt with many dealerships in the process but cross jeep really impressed me. If you luck up and get to deal with BJ, Chris, or Mike I can guarantee they'll take care of you. I will certainly be using them for all my future jeep needs! Thanks so much guys! A++ REALLY
These guys are the real deal!
These guys are the real deal! Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt with many dealerships in the process but cross jeep really impressed me. If you luck up and get to deal with BJ, Chris, or Mike I can guarantee they'll take care of you. I will certainly be using them for all my future jeep needs! Thanks so much guys! A++ REALLY
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From purchase to maintenance, I have had a wonderful
From purchase to maintenance, I have had a wonderful experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross.
From purchase to maintenance, I have had a wonderful
From purchase to maintenance, I have had a wonderful experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our sales rep Aaron was informative, easy to talk to and
Our sales rep Aaron was informative, easy to talk to and not pushy at all.
Our sales rep Aaron was informative, easy to talk to and
Our sales rep Aaron was informative, easy to talk to and not pushy at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a Used Jeep from these guys and had it Shipped
I bought a Used Jeep from these guys and had it Shipped to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my worries at ease. Great Dealership!!!
I bought a Used Jeep from these guys and had it Shipped
I bought a Used Jeep from these guys and had it Shipped to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my worries at ease. Great Dealership!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
BJ and the rest of the team were awesome to work with.
BJ and the rest of the team were awesome to work with. We will be back.
BJ and the rest of the team were awesome to work with.
BJ and the rest of the team were awesome to work with. We will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Shawn and BJ were great to work with!
Shawn and BJ were great to work with! We love the truck ♥️ Thank you guys!
Shawn and BJ were great to work with!
Shawn and BJ were great to work with! We love the truck ♥️ Thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cross met all expectations no hidden fees.
Cross met all expectations no hidden fees. Also have had my gladiator serviced here for years with awesome customer service
Cross met all expectations no hidden fees.
Cross met all expectations no hidden fees. Also have had my gladiator serviced here for years with awesome customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sean did great getting us the car and all of our needs
Sean did great getting us the car and all of our needs and paperwork together and this was by far the smoothest, easiest and most efficient car buying experience we have had. We look forward to working with them again.
Sean did great getting us the car and all of our needs
Sean did great getting us the car and all of our needs and paperwork together and this was by far the smoothest, easiest and most efficient car buying experience we have had. We look forward to working with them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've bought this jeep a little under 2 months ago.
I've bought this jeep a little under 2 months ago. The process of buying the jeep went ok. The reason I'm giving a 2 start review is because of the supposedly 180 point inspection they do on used jeeps as it was not done on the jeep I purchased. They had told me that it went through their 180-point inspection but that was not the case as the oil had not been changed as it showed in red with 0%. It was VERY minimal of an inspection they did as the only items mentioned on the inspection report was air cabin/wipers, tires checked and replaced 2, and checked brakes. THATS IT! Now, the check engine light is coming on as well as other warning lights. So I took it into the jeep dealership near me and am being told that the vehicle has low voltage, that a battery test was performed, and that both batteries need to be replaced BEFORE THEY CAN EVEN CONTINUE THE ASSESSMENT. If the dealership really did the inspection like they said they did then this is something they should have caught. It also did not say on my buyers guide to have it inspected by an independent mechanic before purchasing it as I ABSOLUTELY would have done that if I had known.
I've bought this jeep a little under 2 months ago.
I've bought this jeep a little under 2 months ago. The process of buying the jeep went ok. The reason I'm giving a 2 start review is because of the supposedly 180 point inspection they do on used jeeps as it was not done on the jeep I purchased. They had told me that it went through their 180-point inspection but that was not the case as the oil had not been changed as it showed in red with 0%. It was VERY minimal of an inspection they did as the only items mentioned on the inspection report was air cabin/wipers, tires checked and replaced 2, and checked brakes. THATS IT! Now, the check engine light is coming on as well as other warning lights. So I took it into the jeep dealership near me and am being told that the vehicle has low voltage, that a battery test was performed, and that both batteries need to be replaced BEFORE THEY CAN EVEN CONTINUE THE ASSESSMENT. If the dealership really did the inspection like they said they did then this is something they should have caught. It also did not say on my buyers guide to have it inspected by an independent mechanic before purchasing it as I ABSOLUTELY would have done that if I had known.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
