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Cross Chrysler Jeep Fiat

(2,016 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
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2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

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New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Inventory

See all 229 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
At Cross Chrysler Jeep we know that value selection and 5-star service both before and after the sale are what have made us the dealer in the Louisville area to shop for a new or pre-owned Chrysler or Jeep. Conveniently located just off the Watterson Expressway at 1501 Gardiner Lane Louisville KY as a full service Chrysler Jeep Dealer we not only offer new Chryslers and Jeeps but also sell pre-owned vehicles of all makes and models provide financing and have a full service facility including paint and body repairs and a parts department offering Chrysler and Jeep OEM replacement parts and accessories.
Kentucky's #1 Jeep Dealer

Service center

Phone number (866) 735-0653

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,016 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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This is my 5th car from Cross!

This is my 5th car from Cross! Best dealership in town. I may be a little biased but husband Bj Cornell is the best salesman ever!

This is my 5th car from Cross!

This is my 5th car from Cross! Best dealership in town. I may be a little biased but husband Bj Cornell is the best salesman ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Service is excellent!

Service is excellent!! Extremely knowledgeable staff who treat you like family!!. I’ve been going to them for 6yrs.

Service is excellent!

Service is excellent!! Extremely knowledgeable staff who treat you like family!!. I’ve been going to them for 6yrs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place.

Great place. Staff was very helpful. Tyler did everything to help solve my car problem. Very happy. I’ll come back if in trouble

Great place.

Great place. Staff was very helpful. Tyler did everything to help solve my car problem. Very happy. I’ll come back if in trouble

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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first time buying from cross.

first time buying from cross. had a great experience. saleman. BJ cornell. went out of the way to help would i buy again from them. yes

first time buying from cross.

first time buying from cross. had a great experience. saleman. BJ cornell. went out of the way to help would i buy again from them. yes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Outstanding experience!

Outstanding experience! This is the second Jeep I have purchased from Cross working with BJ Cornell, and he is really fantastic to work with! I most definitely recommend that you contact BJ if you are in the market for a new Jeep!!

Outstanding experience!

Outstanding experience! This is the second Jeep I have purchased from Cross working with BJ Cornell, and he is really fantastic to work with! I most definitely recommend that you contact BJ if you are in the market for a new Jeep!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a really pleasant and low stress experience buying

I had a really pleasant and low stress experience buying my new Jeep at Cross. My salesman BJ was great to work with and answered any and all questions I had throughout. I would definitely recommend to anyone looking to get a new vehicle!

I had a really pleasant and low stress experience buying

I had a really pleasant and low stress experience buying my new Jeep at Cross. My salesman BJ was great to work with and answered any and all questions I had throughout. I would definitely recommend to anyone looking to get a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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This a very easy experience.

This a very easy experience. The team there was very helpful and answered all of our questions. They really went above and beyond to earn our business .

This a very easy experience.

This a very easy experience. The team there was very helpful and answered all of our questions. They really went above and beyond to earn our business .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Delt with Shawn Lopes.

Delt with Shawn Lopes. He wasn't pushy and was very thorough. I will be back for my next Jeep.

Delt with Shawn Lopes.

Delt with Shawn Lopes. He wasn't pushy and was very thorough. I will be back for my next Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Shawn Lopes was great to deal with.

Shawn Lopes was great to deal with. I would recommend him to anyone looking to purchase a vehicle.

Shawn Lopes was great to deal with.

Shawn Lopes was great to deal with. I would recommend him to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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BJ was fantastic from the start to the finish.

BJ was fantastic from the start to the finish. He really went above and beyond to help make the deal I wanted happen. He was super friendly, genuinely interested in what I as his customer wanted- WITHOUT pressuring me in any way, shape, or form- to buy something different or more expensive. That's a huge deal! Thank you for an excellent buying experience and for making me feel like a person and not a dollar sign.

BJ was fantastic from the start to the finish.

BJ was fantastic from the start to the finish. He really went above and beyond to help make the deal I wanted happen. He was super friendly, genuinely interested in what I as his customer wanted- WITHOUT pressuring me in any way, shape, or form- to buy something different or more expensive. That's a huge deal! Thank you for an excellent buying experience and for making me feel like a person and not a dollar sign.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Highly recommend. Definitely wouldnt buy a Jeep vehicle from anywhere/anyone else!

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