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Cross Chrysler Jeep Fiat

(2,086 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
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2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

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New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Inventory

See all 265 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
At Cross Chrysler Jeep we know that value selection and 5-star service both before and after the sale are what have made us the dealer in the Louisville area to shop for a new or pre-owned Chrysler or Jeep. Conveniently located just off the Watterson Expressway at 1501 Gardiner Lane Louisville KY as a full service Chrysler Jeep Dealer we not only offer new Chryslers and Jeeps but also sell pre-owned vehicles of all makes and models provide financing and have a full service facility including paint and body repairs and a parts department offering Chrysler and Jeep OEM replacement parts and accessories.
Kentucky's #1 Jeep Dealer

Service center

Phone number (866) 735-0653

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Sight unseen purchase and exceeded all expectations.

Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did.

Sight unseen purchase and exceeded all expectations.

Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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These guys are the real deal!

These guys are the real deal! Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt with many dealerships in the process but cross jeep really impressed me. If you luck up and get to deal with BJ, Chris, or Mike I can guarantee they'll take care of you. I will certainly be using them for all my future jeep needs! Thanks so much guys! A++ REALLY

These guys are the real deal!

These guys are the real deal! Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt with many dealerships in the process but cross jeep really impressed me. If you luck up and get to deal with BJ, Chris, or Mike I can guarantee they'll take care of you. I will certainly be using them for all my future jeep needs! Thanks so much guys! A++ REALLY

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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From purchase to maintenance, I have had a wonderful

From purchase to maintenance, I have had a wonderful experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross.

From purchase to maintenance, I have had a wonderful

From purchase to maintenance, I have had a wonderful experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Our sales rep Aaron was informative, easy to talk to and

Our sales rep Aaron was informative, easy to talk to and not pushy at all.

Our sales rep Aaron was informative, easy to talk to and

Our sales rep Aaron was informative, easy to talk to and not pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I bought a Used Jeep from these guys and had it Shipped

I bought a Used Jeep from these guys and had it Shipped to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my worries at ease. Great Dealership!!!

I bought a Used Jeep from these guys and had it Shipped

I bought a Used Jeep from these guys and had it Shipped to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my worries at ease. Great Dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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BJ and the rest of the team were awesome to work with.

BJ and the rest of the team were awesome to work with. We will be back.

BJ and the rest of the team were awesome to work with.

BJ and the rest of the team were awesome to work with. We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Shawn and BJ were great to work with!

Shawn and BJ were great to work with! We love the truck ♥️ Thank you guys!

Shawn and BJ were great to work with!

Shawn and BJ were great to work with! We love the truck ♥️ Thank you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Cross met all expectations no hidden fees.

Cross met all expectations no hidden fees. Also have had my gladiator serviced here for years with awesome customer service

Cross met all expectations no hidden fees.

Cross met all expectations no hidden fees. Also have had my gladiator serviced here for years with awesome customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Sean did great getting us the car and all of our needs

Sean did great getting us the car and all of our needs and paperwork together and this was by far the smoothest, easiest and most efficient car buying experience we have had. We look forward to working with them again.

Sean did great getting us the car and all of our needs

Sean did great getting us the car and all of our needs and paperwork together and this was by far the smoothest, easiest and most efficient car buying experience we have had. We look forward to working with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I've bought this jeep a little under 2 months ago.

I've bought this jeep a little under 2 months ago. The process of buying the jeep went ok. The reason I'm giving a 2 start review is because of the supposedly 180 point inspection they do on used jeeps as it was not done on the jeep I purchased. They had told me that it went through their 180-point inspection but that was not the case as the oil had not been changed as it showed in red with 0%. It was VERY minimal of an inspection they did as the only items mentioned on the inspection report was air cabin/wipers, tires checked and replaced 2, and checked brakes. THATS IT! Now, the check engine light is coming on as well as other warning lights. So I took it into the jeep dealership near me and am being told that the vehicle has low voltage, that a battery test was performed, and that both batteries need to be replaced BEFORE THEY CAN EVEN CONTINUE THE ASSESSMENT. If the dealership really did the inspection like they said they did then this is something they should have caught. It also did not say on my buyers guide to have it inspected by an independent mechanic before purchasing it as I ABSOLUTELY would have done that if I had known.

I've bought this jeep a little under 2 months ago.

I've bought this jeep a little under 2 months ago. The process of buying the jeep went ok. The reason I'm giving a 2 start review is because of the supposedly 180 point inspection they do on used jeeps as it was not done on the jeep I purchased. They had told me that it went through their 180-point inspection but that was not the case as the oil had not been changed as it showed in red with 0%. It was VERY minimal of an inspection they did as the only items mentioned on the inspection report was air cabin/wipers, tires checked and replaced 2, and checked brakes. THATS IT! Now, the check engine light is coming on as well as other warning lights. So I took it into the jeep dealership near me and am being told that the vehicle has low voltage, that a battery test was performed, and that both batteries need to be replaced BEFORE THEY CAN EVEN CONTINUE THE ASSESSMENT. If the dealership really did the inspection like they said they did then this is something they should have caught. It also did not say on my buyers guide to have it inspected by an independent mechanic before purchasing it as I ABSOLUTELY would have done that if I had known.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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