Reviews
Best vehicle experience in 45 years!
Super experience. Have been a General Motors purchaser for 47 years. Cross JEEP did it all right. Fast, friendly, efficient and professional. Way to go!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are glad to see that we stood out among all the others you've worked with in the past. We appreciate your compliments and can't wait to share them with the team. You're welcome back at any time!
Great environment
Everyone was very friend and helpful. Shawn Lopes is who worked with me. He was very helpful, knowledgeable, and a down to earth guy. Will definitely be coming back for future purchases because of my experience with Shawn.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Smith, We appreciate you taking the time to share your helpful and knowledgeable experience with Shawn! Thank you for the positive feedback and glowing recommendation. We look forward to taking care of any of your auto needs in the future.
Used fiat bought
My used fiat runs well. It is a great little used vehicle for me. I was treated with respect and kindness, no matter how small my purchase was on the big labor day holiday weekend.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your FIAT! We are delighted to learn of your satisfaction. Thank you so much for sharing your review. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We welcome you again!
Bought a new Jeep Grand Cherokee
I worked with Shawn Lopes and he was polite, attentive and helped me find the vehicle at the price I wanted in very little time.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, Eli! We are glad to see that Shawn's personable service made your visit so memorable. Congratulations; please come back at any time.
SUV purchase
I went to test drive a Jeep Grand Cherokee. My salesman was great and I bought the Jeep getting a great deal. Shawn Looes took great care of me through the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, Congratulations on your brand new Jeep Grand Cherokee and deal! We appreciate you taking the time to share your great experience with Shawn. Thank you, and Come back anytime.
Great easy experience
Having a dealership that cares matters!! Hope everyone makes the right choice and chooses Cross!! Such an easy experience and great friendly helpful staff. Go Cross
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi JC, We are thrilled to hear you hs a positive experience with us. We truly appreciate your business and hope to see you again!
Friendly , prompt service. Good job.
Jeep recall handled with expert knowledge and service. Would recommend service to others. Clean waiting area and friendly personnel. Easy to get to and fast service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive review! We truly appreciate your review and welcome you to come back and see us anytime!
Great Salesman
I stopped by across Jeep today and spoke with salesman Matthew Beard. I highly recommend this gentleman as he was very tentative to my questions and highly knowledgeable on the vehicles he sells. Took a couple of test drives and allowed me to enjoy the drive instead of talking non stop trying to sell me on it, unlike going to some other places where the salesperson went non-stop when trying to hear the vehicle I’m driving. While I still undecided on what I’m going to buy, I definitely will go back to Matthew Beard and Cross Jeep if they have the brand I’m looking for. Was a pleasant change over some other aggressive experiences.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!
The place to go
Great experience purchasing a used Durango. We were able to get everything done before arriving to the dealership making the process a breeze. Darryl was easy and very professional to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to review us, Candy!
Great customer Service, quick turnaround.
Went in for a service. Tyler was very nice, answered all of my questions about my car. Also the turnaround time was quick, as I expected that it would be an all day repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for efficiency. Thank you for allowing us to properly maintain your Jeep. Tyler will enjoy receiving your feedback. Have a great day.