Reviews
Great service. Prompt and courteous. Professional. The...
Great service. Prompt and courteous. Professional. The service was performed on time and correctly. The price was as originally quoted. Vehicle was returned on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's excellent to see! Cross Chrysler Jeep FIAT is always happy to be of service and we are pleased to see we exceeded your expectations. Please come back at any time.
Follow up to my inquiry was quick and informative. Rick...
Follow up to my inquiry was quick and informative. Rick called me to verify and detail my request. He then called back later that day with pricing and pricing breakdown.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback for Cross Chrysler Jeep FIAT. Feel free to reach out if we can help with anything else. We're here for your automotive needs, Chris!
Always Excellent Service when I get service at this...
Always Excellent Service when I get service at this location! The guys are always professional and I appreciate when they went ahead and used my rewards before paying!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tracia, thanks for taking the time to share your excellent service experience with Kevin and Rick! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
Matthew made the car buying experience quick and easy !...
Matthew made the car buying experience quick and easy ! From sending me pictures to final sale - excellent experience ! He followed up the next day to check in on how it was going .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! Matthew was happy to assist you with everything. Thank you for shopping with us here at Cross Chrysler Jeep FIAT!
I saw a 2018 wrangler on AutoTrader and called. Shawn...
I saw a 2018 wrangler on AutoTrader and called. Shawn called me back after verifying it was available. I met Shawn and got to drive it. Soon i owned it. Shawn was great to work with. He worked around me having a con call in the middle of the discussions. He made sure we had all info up front and ensured the loan & signing process took 15 mins. Shawn was wonderful and i highly recommend working with him! James was also fantastic. He ensured i knew what offers there were and worked different options for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that James and Shawn have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!
I had a great experience with all that I came in contact...
I had a great experience with all that I came in contact with at the Jeep dealership, especially David Figg. He was so attentive to my every need and want I had to make buying my new vehicle from the Cross dealership. Down to explaining all the wonderful features my new ride has to make owning and driving my new Jeep a fun and exciting adventure. Thank you to David and the staff at Cross Chrysler Jeep Fiat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep and welcome to the Cross Chrysler Jeep Fiat Family! It gives us great pride knowing that you felt comfortable working with David and that your visit here was an enjoyable one! We look forward to learning from you again, and please contact us if you ever need anything regarding your Jeep.
Kelsi in the service department was knowledgeable and...
Kelsi in the service department was knowledgeable and efficient. and we were in and out in a timely manner. She was excellent to deal with and is an asset to the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We will be sure to let Kelsi know that her service made a positive impression on you. If Cross Chrysler Jeep FIAT or our Service Department can do anything else for you, please be sure to let us know.
Kevin rocks.Great customer service. Know his stuff easy...
Kevin rocks.Great customer service. Know his stuff easy to work with. Lucky to have him on your staff. Keep doing what you do Kevin.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review! We hope to see you at Cross Chrysler Jeep Fiat!
BJ was personable and professional. He was very patient...
BJ was personable and professional. He was very patient while I made my decision. The sales manager was also very friendly. This is my third vehicle I’ve purchased here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Cross Chrysler Jeep FIAT for your automotive needs. We look forward to being of assistance again in the future!
I came in with a pretty tight timeline to get my...
I came in with a pretty tight timeline to get my scheduled oil change and tire rotation, Kelsey made sure that I got my car when I needed it and everything was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We are so glad to know that you received prompt and efficient service during your visit. Please let us know if we can be of any further assistance.