Reviews
I have been using the Criswell service department for
I have been using the Criswell service department for years. It was always up and exceeding my expectations and I recommend Criswell Nissan service to anyone with a Nissan car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this positive feedback! It's rewarding to know you can rely on our top notch team to provide excellent service each time you visit. We look forward to seeing you again when your car is due for its next checkup.
The people at Criswell outdid themselves this time!
The people at Criswell outdid themselves this time! My electrical problem was fixed within a reasonable time with no charge to me! Many thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our goal to provide an all-around outstanding service event, and we appreciate knowing you were pleased with your experience. We value your business and look forward to seeing you when your vehicle is due for its next routine service visit.
I had been having issues with my car for several weeks.
I had been having issues with my car for several weeks. They immediately were able to get me in, diagnose and fix the issue problem. Staff was very nice and helpful!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see we were able to help you out! Don't hesitate to reach out if we can be of further assistance.
The dealership helped me and fixed my problem in a short
The dealership helped me and fixed my problem in a short time span. Workers in the service department are very helpful.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to see we were able to really help you out! Don't hesitate to reach out if you have additional questions or concerns regarding the service your vehicle needs to stay well maintained.
Criswell Nissan had serviced my Nissan Murano for almost
Criswell Nissan had serviced my Nissan Murano for almost 10 years so they were my first choice to buy my new Nissan Rogue! Their selection, pricing and customer service are excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your continued patronage! We value the opportunity to work with you and are happy to see we can meet all of your automotive needs.
I bought a Nissan Rogue with 5 year bumper to bumper
I bought a Nissan Rogue with 5 year bumper to bumper warranty. Today I went for tire rotation and they told me it is better to do tire balance also. Ok . Then the service person came to me after30 minutes and told me you have to change brake pad also. He told me it is now in red. I told him it has only 30000 miles. Moreover last time when I did multipoint inspection it had only 25000 and that time it was green. How come it came to red without going to yellow. They could not give me any satisfactory answer. So I would alert everyone that do not go to criswell Nissan dealer for service . I am not sure whether criswell Nissan changed my brake pad or not. Please look for other dealer for service. I talked to corporate Nissan also. They told me. It should not happen like this.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this review of your recent service experience. We understand your frustration and our service manager has noted that brake pads are a wear and tear item and not covered in bumper to bumper warranties. We welcome you to reach out to our staff if you would like to discuss the details of this service event. We truly hope you'll consider giving us another chance to work with you to provide a more positive experience in the future.
Criswell Nissan was great to deal with and made getting
Criswell Nissan was great to deal with and made getting this service accomplished quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to see everything was completed quickly and to your satisfaction! We look forward to your next visit with us!
Everyone was courteous and professional and made sure we
Everyone was courteous and professional and made sure we were completely satisfied with our purchase.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to let us know how we did! We're happy to see you were pleased with your experience and welcome you to reach out if we can be of further assistance.
Friendly and patient, the staff took the time to get us
Friendly and patient, the staff took the time to get us into the right vehicle.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to see we could really help you out! We value the opportunity to work with you and welcome you to reach out if we can be of service to you in the future.
A pleasure to work with everyone at Criswell Nissan.
A pleasure to work with everyone at Criswell Nissan. Service is great and they keep me informed. It’s always a pleasure dealing with them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's rewarding to know you can count on our staff to provide a top notch service experience each time you visit. We look forward to your next visit with us!