Criswell Nissan

I asked them to service my car so it would be safe for a trip to the beach. Among other things, they performed an overpriced brake job. But, they forgot to tighten the calipers and sent me home (on the highway) in an unsafe vehicle. When I complained of an increasing vibration in the front end, they took another look at the car and said nothing was wrong (although the vibration was magically gone). And they held on to my car for THREE DAYS. I'm not going back--would you?

For more than six years, I’ve trusted Mr. Al “Deuce” Ransome and the service staff at Criswell Nissan with my 2019 Nissan Titan Platinum Reserve, and they have consistently delivered exceptional care. Through every preventative and scheduled maintenance visit, this team has kept my truck performing at its best, allowing me to enjoy a powerful, reliable machine with remarkably few issues. What sets Mr. Ransome apart is his leadership and his willingness to listen. He has always taken the time to address any questions about my service contract or maintenance work, ensuring I feel informed and confident in every decision. His professionalism is reflected in the entire department — a team that works with precision, pride, and genuine customer focus. I know material things don’t last forever, but the quality of service I’ve received at Criswell Nissan makes it feel like they can get pretty darn close. Thank you for years of outstanding service and a consistently positive experience. I remain another very happy customer.

A very quick, cohesive and transparent car buying process! I would highly recommend to first time buyers, no gimmicks and everything was done to the benefit of the buyer. Every aspect was treated with care and every employee I encountered welcomed me kindly & worked diligently to make this as easy a process for me as possible!

This past service experience was extremely frustrating. In addition to a new battery, oil and filter changes, I specifically emphasized that I had tried to change the front wiper blades and failed so the car was left with two different blades. After picking up the car and taking it home, I realized there were still two different blades. The Service technician tried to convince me that they changed the blades and that it was ok to have two different wiper blades. I was not happy with that explanation especially after spending almost $700 on this particular service all. It made me question everything about that visit, did i get a new battery or new filters etc. I use this dealership because it is convenient but am not sure I will be back.

I’ve always had a good experience here. They take walkins everyday and get the work done in a timely fashion. Pai makes me feel good about keeping my Altima in good shape.

Very kind and welcoming. Made sure I was taken care for immediately and that any questions I had were answered.

Pai is always helpful. My car was ready quickly and communication is always top notch.

Process was easy and fast. Sam's professionalism and great customer service skills were a nice experience. He was easy to get along with and a great salesman overall. I would recommend everyone to work with Sam.

Deuce and his team are always amazing and this time was no different. My Nissans always go to Criswell and I have never had an issue.

It’s was an amazing group effort to get me financing and I’m very appreciative !!!