Reviews
Graduation gift
My daughter graduates this spring in 2019. Nick and the staff at Dan Cummins were so friendly and had such great prices that we drove all the way from Nashville to do a deal with them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for driving to Paris for a Dan Cummins deal! We are happy to hear you enjoyed your experience with us and Nick! Please let us know if you should ever need additional assistance :)
Best experience
Thanks to Ollie and Tim for exceptional customer service! Very friendly and professional. Made sure to answer all questions and explained everything! Best experience buying a car! Highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Ollie & Tim never fail to provide an exceptional experience for their guests. We appreciate your business and look forward to serving you in the future!
Sales
My husband and I just bought a beautiful Toyota RAV4 and are very pleased. We knew exactly what we wanted going in and Robby Leet made that happen and no less on his day off because he came recommended and knew that was the only day we were able to do business. Very polite and considerate gentleman that I hope to do business with again in the future. I recommend Dan Cummings as they know how to treat their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for shopping with us! We're so happy to hear Robby was able to assist you with a wonderful buying experience! Enjoy your RAV4 and please don't hesitate to reach out if you should ever need additional assistance.
Great and friendly service
Purchased a used F250, worked with Luis and we were able to get the deal done. I wasn’t able to make it to the dealer for a week so Luis let me put a deposit on the truck and hold it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new truck! We're happy to hear that Luis could assist you with a great buying experience!
It was pleasant n to the point.
The salesman Randy Perry,was friendly n very informative and made the shopping experience easy n unstressful which I appreciated. I would use the service there again.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience! We're happy to hear that Randy was able to assist you. Please don't hesitate to reach out if you should ever need additional assistance.
Great customer service
Carlos Perez is a great salesman. Good prices and you can’t beat the warranty they offer. We drove an hour, definitely worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for making the trip to Paris for a Dan Cummins deal! We're happy to hear that Carlos could provide you with a wonderful car buying experience. We look forward to the opportunity to earn your business again in the future :)
Great experience
I had heard great things about Dan Cummins...I am so glad I looked at their lot. Luis Hernandez was very informative, detailed and a great sales person. Overall a wonderful experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for shopping at Dan Cummins! We appreciate the 5-star rating and are so happy to hear you enjoyed your experience. Please don't hesitate to reach out if you should ever need additional assistance.
WONDERFUL EXPERIENCE
Finding a car is difficult but even more difficult when it’s your FIRST car. The experience was great! All my questions and concerns were answered and the car is beautiful! Very high quality service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for shopping with us, Jacque! We are pleased to hear you had a wonderful first car buying experience. Please don't hesitate to reach out if you should ever need additional assistance.
Poor customer relationship
I am a previous buying customer who returned for another purchase due to being fairly satisfied the first time but this time they acted like they could care less about my business. They were unwilling to work with me and actually asked me what I was doing there. I felt insulted. I left there and went to another dealership and purchased almost the same vehicle at a much better price. I actually recommended Dan Cummins to friends but I will not do that again nor will I ever go back. They are a big dealership and my business will not be missed I am aware of that, but I feel they should realize that all customers matter.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Josh, we regret to hear your feedback and are disappointed your experience did not feel the same as in the past. We work to provide consistency with all of our customers. Please feel free to reach out to me directly to discuss your visit further. I can be reached at 859-987-4345 ext:462
Malibu
We purchased a chevorlet Cruze with chuck which we didnt like and then when we came back for the recall we were put in a malibu which my husband like so we decided to give the dealership another try with a new sales men. We then delt with Chris fletcher and had a very positive experience he was able to answer all my husbands questions and we have since got 3 cars there now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving Dan Cummins another try! We appreciate your business & are so happy to hear you enjoyed working with Chris. If you should ever need additional assistance please let us know.