Reviews
Thank you!
Let me just start by saying that's Randy Perry is such a joy to work with. He doesn't pressure you into buying and helped in every way that he could. I originally paid for a 2015 Chrysler 200 and wasn't satisfied. Thanks to the 72 hour exchange policy and Randy's help, I ended up with a car that I love! He spent over 2 hours with me and made it a very pleasant visit. I will definitely send everyone that I know to Dan Cummins!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to work with us! Randy does a wonderful job, and is an excellent example to our sales staff of paying great attention to detail. Our 72 hour exchange policy is still fairly new, but we have found it is just another way to ensure the highest level of customer care. We look forward to seeing your friends and family for their own #DanCumminsDeals!
Very Personable Service
Dan Cummins was a great overall experience and the service team members were very personable. They don't leave much room for bargaining the price of their used cars down from the list prices so don't expect to be able to haggle, but their prices are set low and competitive to start. Luiz Hernandez was very patient with my A-Type personality and was a great help over 2 weeks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your working with us to put together your perfect deal! It is an honor to provide you with the best price and value combination around. We greatly appreciate your business.
Excellent service fair pricing
We worked with Julia and we're very satisfied. Good pricing on used merchandise. The process was simple & easy to understand. Only negative was the very loud Christian Rock ? music. Difficult to talk and listen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business, James. We work very hard to provide the best price and value combination in the region. We are always looking for ways to improve our processes and appreciate your constructive feedback.
Great deal!!!
Great deal with fast service when you consider they was 50 people ahead of me buying a vehicle. Made me feel wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your time and patience in working with us! Your complete satisfaction is incredibly important to us. We greatly appreciate your business.
Unconditional Patience
I will describe my experience as Unconditional Patience. My Fiance, Brian Blair and I sought to look for a new vehicle this weekend and we decided to give Cummins a try. Our salesman Ollie Taylor was incredible, he never gave up. On Sat 01/07/17 it was cold and frigid outside and this place has approx 5 car lots with a car in every slot, you have plenty to choose from. Its so large they use golf carts to take you to car destinations for your view. Ollie was gracious to take us to every vehicle we reviewed on the website, but I must say we were able to ride in a heated vehicle, it made the experience even better by the minute. Saturday we left undecided and there were a few bumps in the road on our part but Ollie never gave up, he was determined to get us what we wanted and to make sure we were happy with our choice of vehicle. My Fiance is not a small guy and he stands 6"6, so it was very important we found a comfortable ride in every criteria of whatever vehicle chosen. On Monday my fiance went back to Cummins , because Ollie said "I want you to take a look at some others" and also another vehicle we had viewed on the web. Monday my fiance comes home, NO VEHICLE!!!!!!, so we talked about the choices we had. Ollie told him no problem , think about it and call me tomoorow and let me know what you want to do. Tuesday 01/10/17 we were back at the dealership, once again trying to make a decision and test drive the last two decisions we decided upon. Ollie said whatever you decide, we will make it happen. Tuesday we walked away with a Yukon Denali. I must say an awesome truck and it fits in every angle. Thank you Ollie for your patience and great customer service. Thank you to Bobbie Nash for assisting us when Ollie had to take care of another matter. Your kindness and spirit means alot. Thank you to Michael Currigan who did the financing and all the paperwork. Really good spirit and patient, nice person. Last but not least did I mention the hospitality is great also. Go to Dan Cummins if you are looking to buy a new car, the customer service is great and they treat you lime a movie star. Go and you will see!!! Thanks Cummins
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tomicka, thank you so much for working with us to put together your perfect deal. Your time is very valuable and it is an honor to know you chose to spend it with us! It is our duty to provide any and all information to ensure you can make a comfortable and informed buying decision. Ollie is unmatched in his superior customer service and total understanding of our guest's needs. Mr. Nash and Mr. Carrigan are top notch as well! We appreciate your kind words and certainly look forward to working with you again in the future. Thanks again for choosing Dan Cummins Chevrolet! - Megan Saxey, Internet Sales Manager 859-987-4345
Used car perchase
Johnson Garrison was outstanding to deal with, no pressure very honest. It was a pleasure ?
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, thank you for trusting us with your business! Johnson is a great example of professionalism and kindness in our field. The pleasure is all ours!
Experience at Dan Cummings
Troy Cord was absolutely fantastic. He was very patient, not pushy and helped us in every way possible. I can only hope that the rest of your sales people are as good as him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paula, thank you so much for your business and wonderful feedback. Troy takes excellent care of our guests and we are so grateful to have him as an example for all product specialists. Please let us know if you need anything at all!
Awesome!!!!
Our first time here but we will definitely come back when we need another vehicle and we will tell our family/friends . Manuel was very professional, friendly and helpful !!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for giving us the opportunity to serve you. We look forward to seeing you again for #DanCumminsDeal nujmber 2!
Keep it simple and choose Sipple
I worked with Mr. Austin Sipple and Zachary Toomey and they made my first purchase experience phenomenal. These guys sure know what they are doing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing us, Mr. Hagan! Austin, Zach, and Mike do an excellent job taking great care of our guests. We truly appreciate your business, and look forward to working with you again in the future.
Great Service
Quick and easy with great service and honest sales people. Everyone is very professional and focused on great customer service. I would recommend to anyone looking to buy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clay, thank you for the excellent review of Adam Lynch and Dan Cummins Chevrolet. Your complete satisfaction is our top priority, and it is so wonderful to hear that shone through during your visit. Please let us know if you need anything at all! - Megan Saxey, Internet Sales Manager