Balise Mazda

Miss Chantilli Cruz was wonderful. She was welcoming at the first few seconds in walk in, like a ball of joy! She is sympathetic and I believe she truly enjoys her job.

Always have an awesome experience sales with Ashley , I love the service dept . And the paper work was pretty quick in the financial dept . You guys ROCK !

I LOVE Mazda!!! Ashley Pingree has been our girl since 2013. We’ve owned new and have traded in for a newer CX5 each time. Ashley is very knowledgeable, very respectful and a very sweet person too! She helped us with our new 2025 Mazda CX5 and just love the Platinum Quartz Metallic color. So much richer and elegant than the white that I originally wanted. My husband and I are very happy with our new Mazda CX5 and are proud to drive it. Thank you Ashley! You will always be “our girl!”

My son and I were shopping for a used car, he was interested in looking at Mazdas and this was our local dealership. We found a car we liked and worked with Calli Stone who was wonderful, very knowledgeable, and took plenty of time with us and thoroughly explained things and answered any questions which made for a positive experience.

Went in for oil change and tire rotation, they messed up my tires, then tried to push $800 repairs on a car that has 45,000 miles. Manager was rude and accepted no responsibility. Offered nothing on tires. Horrible service, will never go back or recommend to anyone. Stay away!!

I wanted to trade in my car for a newer certified preowned car. I worked with Calli Stone. She was extremely helpful and knowledgeable, Calli was able to answer all questions I had about the car. I called ahead about the car I was interested in and she had it read with a plate on it up front for me to test drive. She did a quick go over of some features and let me take it for a drive. I loved the car and decided to proceed with the trade in. I was able to negotiate the price of my trade in to a higher amount, negotiated the price of the warranty down, and I was able to negotiate my interest rate down as well. It was an easy process to negotiate pricing I feel they were very fair with me and I like the new to me car I got. All the staff I dealt with were very helpful and polite. They also didnt send my credit app out to a whole bunch of banks like other dealerships do, which has a bad impact on your credit. They selected 3 and got me a reasonable financing offer. Upon delivery Calli spent over an hour in the car with me going over all the features of the vehicle and making sure my phone was on the bluetooth etc. This was by far the best sales person car delivery I have had in a very long time. Major xxxxxxto Calli Stone. My only complaint was the detailing of the car upon delivery the next day. The car had a few light scratches in the clear coat that could easily buff out and I asked they be buffed out. And the detailing staff did not do it. The detail center also wildly over did it on the tire dressing. They put so much stuff on there it was so shiny, it looked like Vaseline, and splattered all over the sides of the car as soon as I started to drive. It took 4 trips through the car wash and some cleaning by hand to get that stuff off the sides of the car. I did follow up and talk to them about that, they said they would address the situation. Overall very happy with the dealership and the sales staff. If you're in the market for a new or used car stop by and see Calli Stone, she is experienced and knows about the cars she's selling!

Ashley and the other Balise employees were great to work with. I would definitely recommend them to anyone considering a vehicle purchase.

Good service. Nice selection. I would go back there to buy another car. That’s it.

I’ve bought 2 cars now from Balise. Both times, the experience was extremely positive. Chantilli, my sales concierge, was great to work with and was so patient as I tried to decide between a CX-5 and a CX-50. Went with the latter and it’s a dream to drive.

Ashley went above and beyond every step of the way making the whole process seem way easier than it should have! I would recommend her to anyone looking for an awesome car buying experience.