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Auto Park Chrysler Jeep

(831 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (919) 439-7986 (919) 439-7986
Used (919) 415-2131 (919) 415-2131
Service (919) 439-2129 (919) 439-2129

Reviews

(831 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Park Chrysler Jeep from DealerRater.

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Everyone at the dealership was very courteous. The...

Everyone at the dealership was very courteous. The service department went over and beyond expectations to get my car running again. I was kept fully informed about any repairs that had to be done. The billing for the repairs was so much less than I had anticipated. I was pleasantly surprised!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Service was outstanding!

Consumer response

Very pleased with service!

Consumer response

The dealership went over and beyond expectations for getting my car up and running again.

Consumer response

The service department answered all my questions regarding the diagnosis of my vehicle and persisted in finding parts needed.

Always excellent service at AutoPark Chrysler/Jeep

Charlie in Parts Dept went out and got the special tires I wanted for my Pacifica; and, Leighton in Service Dept had them speedily mounted, balanced and an alignment done. In and out!! Great service by both outstanding employees!! AutoPark Chrysler/Jeep has been treating me well for years now! I don't want to go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The Leith Auto Park Chrysler Jeep Team

Customer service was great . Leighton, my service...

Customer service was great . Leighton, my service advisor, was wonderful to work with. This was my daughters car which I was bringing in for for 10k service. Leighton informed me I’ve free oil change at 5k/6 months so I should utilize those. That was nice and informative. Also texted me during and after service to make sure there wasn’t anything else needed . Overall a great customer service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best regards, The Leith Auto Park Chrysler Jeep Team

Leighton in the service department is great. No upsell;...

Leighton in the service department is great. No upsell; fast efficient service. I appreciate the option of a courtesy ride home and back vs. having to wait at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best regards, The Leith Auto Park Chrysler Jeep Team

I've purchased two vehicles from Capital CJD and their...

I've purchased two vehicles from Capital CJD and their service dept is beyond incompetent so I just switched to your dealership and the service received was excellent! I will never step foot in that other dealership and will bring all of my business to Autopark from now on. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, The Leith Auto Park Chrysler Jeep Team

Good communication from a friendly and courteous staff....

Good communication from a friendly and courteous staff. Transparency and good value in service department. No appointment needed for basics such as oil change. Recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best regards, The Leith Auto Park Chrysler Jeep Team

Courteous and timely service and repairs. Shuttle...

Courteous and timely service and repairs. Shuttle service available from and to dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Pam, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, The Leith Auto Park Chrysler Jeep Team

Bob was very helpful, if it weren’t for him I don’t think...

Bob was very helpful, if it weren’t for him I don’t think I would have my new Jeep! He made the process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best regards, The Leith Auto Park Chrysler Jeep Team

This is the 4th car I have purchased the Autopark...

This is the 4th car I have purchased the Autopark Chrysler Jeep. The dealership is always clean and inviting. You are always greeted with smiles and positivity. Kim B has been my sales associate ever since she started working. She is knowledgeable, very hard working, has a great personality and is a joy to work with. She has gotten me into the exact car I have wanted every time. As long as I’m buying a Jeep, I am coming to Leith!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, The Leith Auto Park Chrysler Jeep Team

Quick Experience

It was quicker than other car sale experiences. No one pressured us to buy or buy add-ons. All of the staff were very friendly to our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best regards, The Leith Auto Park Chrysler Jeep Team