Auto Park Chrysler Jeep

Joshuwa Colucci, General sales Manager was extremely courteous when I bought the 2021 Mercedes 300 at the Autopark, Cary, NC. He has promised to refund $300 when the price of the car was marked down at CarGurus. I recommend to deal with Josh.

From start to finish, Daniel and Dillon made the car buying experience a true pleasure. Recommend purchasing a new vehicle from this dealership.

Do not have your vehicle serviced here! $39.20 is not a huge amount of money as compared to the full bill of $618.72 however when the cashier and manager fail to explain what the fees are for then we have a problem. I was told by the cashier that see didn’t see the $37.14 charge on the repair order, after pointing it out, she argued that I was not being charged the $37.14 and that was part of the discount I was receiving. The discount clearly states -$50.00. I understand $2.06 for an electronic document storage fee but still don’t have an answer on the $37.14 “customer pay ex for repair order” fee. The manager who then came and tried to explain the fee stated it was a cloud storage fee then in the next breath stated it was a shop disposal fee. Per her statement she’s been with Leith for 17 years and they have always charged these miscellaneous fees on all ROs. If that is the case she should know whether the fee is a disposal fee or cloud fee. Long story even longer, don’t lie to your customers when they question the bill, don’t make things up and just tell us that you have no idea when you clearly have no idea. As someone in the automotive industry I’m disappointed and disgusted, no wonder dealerships get a horrible reputation from the general public.

Do not have your vehicle serviced here! $39.20 is not a huge amount of money as compared to the full bill of $618.72 however when the cashier and manager fail to explain what the fees are for then we have a problem. I was told by the cashier that see didn’t see the $37.14 charge on the repair order, after pointing it out, she argued that I was not being charged the $37.14 and that was part of the discount I was receiving. The discount clearly states -$50.00. I understand $2.06 for an electronic document storage fee but still don’t have an answer on the $37.14 “customer pay ex for repair order” fee. The manager who then came and tried to explain the fee stated it was a cloud storage fee then in the next breath stated it was a shop disposal fee. Per her statement she’s been with Leith for 17 years and they have always charged these miscellaneous fees on all ROs. If that is the case she should know whether the fee is a disposal fee or cloud fee. Long story even longer, don’t lie to your customers when they question the bill, don’t make things up and just tell us that you have no idea when you clearly have no idea. As someone in the automotive industry I’m disappointed and disgusted, no wonder dealerships get a horrible reputation from the general public.

We decided to hold off on the purchase to see if our Nissan Frontier would be capable for what we might need a bigger truck for.

Amy went way above and beyond to help me get my car serviced. Amy was amazing. My car needed service but I couldn’t get it there. Amy helped me get the car to the dealership and back. Wayne also did a great job explaining what the car needed. Robin Winn

Just bought a new Jeep Wrangler at here! Bruce in Sales did a great job and was easy to work with. He located the exact Jeep that I wanted! It was a smooth and pleasant experience. Steve in Finance was a pleasure to work with as well. I have bought several Jeeps from this dealership before, and they have earned my future business.

I recently purchased a new EV jeep grand Cherokee from Leith auto park in Cary Ralph was great he helped me out and was very knowledgeable The new show room looks great and I was able to be in and out in less than two hours

Pleased with the purchase of our Jeep. Our sales associate, Ralph, was very helpful and professional. The financing went smooth as well.

Always a good experience for me. Friendly staff, clear explanation of any service items required, and reasonable wait time. Will continue to have my Jeeps serviced with Leith.