Reviews
Write a reviewJoe Solis is fantastic
My son and I worked with our salesman Joe Solis who was fantastic. Great experience overall. He made the process very easy, helped my son understand all the ins and outs, and was a genuinely nice person. I have purchased two other personal vehicles at Mountain States Toyota and would highly recommend both Joe and the dealership to anyone looking for a vehicle.
Joe Solis is fantastic
My son and I worked with our salesman Joe Solis who was fantastic. Great experience overall. He made the process very easy, helped my son understand all the ins and outs, and was a genuinely nice person. I have purchased two other personal vehicles at Mountain States Toyota and would highly recommend both Joe and the dealership to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jerry, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Friendly, informative, no pressure, and efficient
As an owner and driver of several vehicles, but first time financing and buying through a dealership, I was not sure what to expect. I had some really poor experiences with dealers before, but this dealer and the salesperson, Joe Solis, were incredibly friendly and easy to work with. Joe made sure I saw all the information available on the vehicle, was able to look at it in depth, have a second look, and have an extended test drive. He never pushed for a sale and ensured that I felt good about the deal in all aspects. All paperwork was thoroughly explained and processed efficiently. All in all, I am very pleased with my experience at this dealership.
Friendly, informative, no pressure, and efficient
As an owner and driver of several vehicles, but first time financing and buying through a dealership, I was not sure what to expect. I had some really poor experiences with dealers before, but this dealer and the salesperson, Joe Solis, were incredibly friendly and easy to work with. Joe made sure I saw all the information available on the vehicle, was able to look at it in depth, have a second look, and have an extended test drive. He never pushed for a sale and ensured that I felt good about the deal in all aspects. All paperwork was thoroughly explained and processed efficiently. All in all, I am very pleased with my experience at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tyler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mountain States Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
Better than the rest
I purchased my second car this year from Juan Casillas and as always he was very professional and efficient as well as Nick Kramer in finance MST is the best !!
Better than the rest
I purchased my second car this year from Juan Casillas and as always he was very professional and efficient as well as Nick Kramer in finance MST is the best !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Derek G! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Berry happy with my purchase!
I worked with Carl and I was very happy with my car! Carl did a great job helping me through my experience and was knowledgeable in showing me how to feel comfortable driving it! Thank you so much Carl!
Berry happy with my purchase!
I worked with Carl and I was very happy with my car! Carl did a great job helping me through my experience and was knowledgeable in showing me how to feel comfortable driving it! Thank you so much Carl!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Aalihah, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Jim G Mtn States Toyota A+++
We’ve been working with Jim Gallegos for 10yrs and he’s honestly the best. Professionally personally knowledgeable and just downright amazing. Finance Dept is great too!
Jim G Mtn States Toyota A+++
We’ve been working with Jim Gallegos for 10yrs and he’s honestly the best. Professionally personally knowledgeable and just downright amazing. Finance Dept is great too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cydney Rios, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.
I found a new dealer
My daughter was in an accident where her jeep Grand Cherokee was totaled. When we were searching to replace her vehicle we found several used vehicles in our price range at Mountain States Toyota. My wife and daughter met Ryan B. when they arrived and Ryan was able to show them the inventory they had. My girls narrowed the search and started the process to find out more about a Subaru Forester. I went in to visit with Ryan the next day and to discuss the process of completing the sale. Ryan introduced me to Jose M in finance and the transaction was completed very smooth. Since this was a used vehicle and out on manufactures warranty, Jose gave me option to select an extended warranty that fit my price range and duration. While at the dealership i noticed a 2021 GMC truck and to make a long story short Ryan helped me trade in my 2015 truck and drive away with the 2021. Joey R. assisted me with the quick and easy finance options for this unit. Overall both deals were super smooth and fast. NO CRAZY SALES PITCHES I will defiantly refer my friends to the team at Mountain States Toyota including Ryan B, Jose M and Joey R. Thanks guys.
I found a new dealer
My daughter was in an accident where her jeep Grand Cherokee was totaled. When we were searching to replace her vehicle we found several used vehicles in our price range at Mountain States Toyota. My wife and daughter met Ryan B. when they arrived and Ryan was able to show them the inventory they had. My girls narrowed the search and started the process to find out more about a Subaru Forester. I went in to visit with Ryan the next day and to discuss the process of completing the sale. Ryan introduced me to Jose M in finance and the transaction was completed very smooth. Since this was a used vehicle and out on manufactures warranty, Jose gave me option to select an extended warranty that fit my price range and duration. While at the dealership i noticed a 2021 GMC truck and to make a long story short Ryan helped me trade in my 2015 truck and drive away with the 2021. Joey R. assisted me with the quick and easy finance options for this unit. Overall both deals were super smooth and fast. NO CRAZY SALES PITCHES I will defiantly refer my friends to the team at Mountain States Toyota including Ryan B, Jose M and Joey R. Thanks guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
D Tieulie, we're happy you found our staff to be so supportive during your experience here at Mountain States Toyota. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mountain States Toyota!
Salesperson was great
Tou was great! He helped my daughter buy a really nice car. Will buy from him again. We have bought many cars from him and it’s always great.
Salesperson was great
Tou was great! He helped my daughter buy a really nice car. Will buy from him again. We have bought many cars from him and it’s always great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Emily! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Excelente atención y servicio de parte de Juan Casillas.
Excelente atención y servicio de parte de Juan Casillas. Gracias por todo. Muy bien. Felicidades
Excelente atención y servicio de parte de Juan Casillas.
Excelente atención y servicio de parte de Juan Casillas. Gracias por todo. Muy bien. Felicidades
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
put a deposit down on a new Corolla cross hybrid with the
put a deposit down on a new Corolla cross hybrid with the understand that i’d hear from the salesman Mike Dillon within the next two days after I left. I haven’t heard from him two weeks later despite me calling multiple times a day for the last week and a half. HORRIBLE.
put a deposit down on a new Corolla cross hybrid with the
put a deposit down on a new Corolla cross hybrid with the understand that i’d hear from the salesman Mike Dillon within the next two days after I left. I haven’t heard from him two weeks later despite me calling multiple times a day for the last week and a half. HORRIBLE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
had a recurring problem I had taken it there twice
had a recurring problem I had taken it there twice before.called the assistant manager 3 times too notify still a problem and he never returned my calls.
had a recurring problem I had taken it there twice
had a recurring problem I had taken it there twice before.called the assistant manager 3 times too notify still a problem and he never returned my calls.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair