Reviews
Justin explained everything that was wrong and needed
Justin explained everything that was wrong and needed fixed. Also,, what will need fixed in 6 months.
Justin explained everything that was wrong and needed
Justin explained everything that was wrong and needed fixed. Also,, what will need fixed in 6 months.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to work with.
Great people to work with..got exactly what I wanted in my new Nissan Rogue.
Great people to work with.
Great people to work with..got exactly what I wanted in my new Nissan Rogue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this, and congratulations on your new Nissan Rogue, PAC1400! We’re thrilled to know you found exactly what you wanted and had such a great experience with our team. Enjoy every mile in your new ride!
Excellent service, Justin is always ready to help.
Excellent service, Justin is always ready to help. My car was ready in an hour.
Excellent service, Justin is always ready to help.
Excellent service, Justin is always ready to help. My car was ready in an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review, Humberto! We’re happy to hear Justin took great care of you and had your car ready so quickly. We appreciate your continued trust and look forward to seeing you again next time! 🚗👏
Very professional, very tentative to my needs, I will
Very professional, very tentative to my needs, I will continue to have my SUV service by them.
Very professional, very tentative to my needs, I will
Very professional, very tentative to my needs, I will continue to have my SUV service by them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to know our team provided professional, attentive service. We appreciate your loyalty and look forward to taking care of your SUV for years to come!
DSN did a good job with replacing my radiator.
DSN did a good job with replacing my radiator. Glad that it was still under warranty.
DSN did a good job with replacing my radiator.
DSN did a good job with replacing my radiator. Glad that it was still under warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing! We’re glad your radiator was replaced quickly and covered under warranty. We appreciate you choosing us!
This dealership and the peoples that works there are very
This dealership and the peoples that works there are very friendly and they explain and tell you what you need for your vehicle and how long your wait is going to be.
This dealership and the peoples that works there are very
This dealership and the peoples that works there are very friendly and they explain and tell you what you need for your vehicle and how long your wait is going to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, DLWALKER381! We are beyond happy to hear you had a positive experience with our team. We appreciate your feedback!
Very personal and helpful.
Very personal and helpful. Accommodating and important that all went well. Attended to details!!! A+
Very personal and helpful.
Very personal and helpful. Accommodating and important that all went well. Attended to details!!! A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We’re really glad to hear everything went smoothly and that our team took good care of you. We appreciate the A+ rating!
Justin was great.
Justin was great. This dealership is only 7min from me. I went by Saturday before closing and was told I could come first thing Monday morning. When I got there, Justin was ready to help. Got me checked in quickly, explained the process and I was on my way. Called later that day to update me. My car was ready Tuesday afternoon before I got off work. I will definitely be back for my car care needs.
Justin was great.
Justin was great. This dealership is only 7min from me. I went by Saturday before closing and was told I could come first thing Monday morning. When I got there, Justin was ready to help. Got me checked in quickly, explained the process and I was on my way. Called later that day to update me. My car was ready Tuesday afternoon before I got off work. I will definitely be back for my car care needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review, TEARRAB! We're so glad to hear that Justin took such good care of you and made the process smooth and efficient. It’s awesome to know you’ll be back for your future car care needs. Looking forward to seeing you again soon! 🚗✨
Dealer is pushing SCAM oil additive at $40- why not use
Dealer is pushing SCAM oil additive at $40- why not use Nissan recommended oil instead?
Dealer is pushing SCAM oil additive at $40- why not use
Dealer is pushing SCAM oil additive at $40- why not use Nissan recommended oil instead?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. You initially selected our upgraded oil change package, which includes an oil additive. As soon as you let our advisor know that you didn’t realize the additive was part of that package, we immediately removed the charge to make things right. Our Service Manager personally explained what the additive does and the extended protection it provides, and apologized for the misunderstanding. You were very understanding at the time, and we truly appreciated that. We’ve also added a note for your future visits so you’ll always receive the oil change you prefer. If you have further concerns or questions, please contact Maddison at 803-358-6674. She would be happy to discuss this with you. We look forward to seeing you again and making your next visit smooth and straightforward.
Dick Smith Nissan in Lexington provides amazing service!
Dick Smith Nissan in Lexington provides amazing service! I love taking my vehicle here. They are fast and efficient!
Dick Smith Nissan in Lexington provides amazing service!
Dick Smith Nissan in Lexington provides amazing service! I love taking my vehicle here. They are fast and efficient!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words, Leah! We're so happy to hear that you had a great experience with us at Dick Smith Nissan. Our team strives to provide fast and efficient service, so it's wonderful to know we hit the mark. We look forward to taking care of your vehicle again soon!