Reviews
Nikki Lussier was very thorough and professional from the initial search to the final delivery of the new vehicle.
Nikki Lussier was very thorough and professional from the initial search to the final delivery of the new vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We appreciate your business and hope you’re enjoying your new vehicle!
Third car I’ve bought from here. Always on there best to give you a good deal and take care of you. Quality products for a great price.
Third car I’ve bought from here. Always on there best to give you a good deal and take care of you. Quality products for a great price.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love seeing familiar faces and it means a lot to us that you've chosen Gary Rome Hyundai for the third time. Enjoy your new ride!
Can’t go wrong!!! Once again, I went to Gary Rome dealer and, Robert Gourde was incredible!!! He did anything and everything to help me get my new ride. I’m very happy and glad that I went to the right place.
Can’t go wrong!!! Once again, I went to Gary Rome dealer and, Robert Gourde was incredible!!! He did anything and everything to help me get my new ride. I’m very happy and glad that I went to the right place.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review! We’re thrilled Robert went above and beyond to help you find your new ride. We truly appreciate you choosing Gary Rome again, and we hope you enjoy every mile!
Robert was a pleasure to work with! He stayed connected in my initial search for a new car without being high pressure. He has been responsive and very knowledgeable and informative through the whole process!
Robert was a pleasure to work with! He stayed connected in my initial search for a new car without being high pressure. He has been responsive and very knowledgeable and informative through the whole process!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad to hear you had a great experience with Robert and our team at Gary Rome Hyundai! Thank you for choosing us and for sharing your feedback. Enjoy your new car!
Very customer service oriented. Exceptional waiting area while car being serviced. Cleanliness is top notch. Staff keeps you updated on status of your vehicle.
Very customer service oriented. Exceptional waiting area while car being serviced. Cleanliness is top notch. Staff keeps you updated on status of your vehicle.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We’re so glad you enjoyed our clean and comfortable waiting area and appreciated the updates from our team throughout your service visit. We look forward to seeing you again!
Robert is the very, very best! If I could give him 20 stars I would!
Robert is the very, very best! If I could give him 20 stars I would!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review! We’re thrilled to hear Robert provided such an outstanding experience. We’ll be sure to share your 20-star compliment with him! We truly appreciate your support!
Friendly, efficient service, and honored and old alignment coupon which fixed a problem I didn't know my Santa Fe Hybrid had. Thanks!
Friendly, efficient service, and honored and old alignment coupon which fixed a problem I didn't know my Santa Fe Hybrid had. Thanks!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We're happy to hear our team provided friendly, efficient service and was able to take care of the alignment on your Santa Fe Hybrid. We truly appreciate your business and look forward to seeing you again!
Finding my oil leak seems like a small thing. But even with the difficulty of tge job, the work was done quickly, and under warranty. I also appreciated the list of other things needing work.
Finding my oil leak seems like a small thing. But even with the difficulty of tge job, the work was done quickly, and under warranty. I also appreciated the list of other things needing work.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, thank you for choosing Gary Rome Hyundai and sharing your experience! We're happy that we could solve the issue promptly, and we hope to see you down the road! Safe travels!
Brianna Britt at the Gary Rome Hyundai Service Center provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an unexpected flat tire repair on my 2025 Hyundai Tucson during an incredibly busy day, Brianna didn't hesitate to squeeze me into the schedule and got me back on the road as quickly as possible.No-Pressure Guidance: She was completely transparent about my options, offering helpful suggestions in a genuinely supportive way without ever being pushy.Stress-Free Experience: Her calm, professional, and welcoming attitude turned what could have been a highly stressful situation into a seamless, positive experience.SummaryBrianna truly goes above and beyond for her customers when they need it most. If you want an honest, efficient advisor who respects your time, I highly recommend asking for Brianna Britt at Gary Rome Hyundai!
Brianna Britt at the Gary Rome Hyundai Service Center provides outstanding, empathetic, and efficient service, especially when you are in a pinch.The HighlightsAccommodating and Fast: When I needed an unexpected flat tire repair on my 2025 Hyundai Tucson during an incredibly busy day, Brianna didn't hesitate to squeeze me into the schedule and got me back on the road as quickly as possible.No-Pressure Guidance: She was completely transparent about my options, offering helpful suggestions in a genuinely supportive way without ever being pushy.Stress-Free Experience: Her calm, professional, and welcoming attitude turned what could have been a highly stressful situation into a seamless, positive experience.SummaryBrianna truly goes above and beyond for her customers when they need it most. If you want an honest, efficient advisor who respects your time, I highly recommend asking for Brianna Britt at Gary Rome Hyundai!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michelle! We're thrilled to hear Brianna was so helpful during your flat tire situation. Thank you for recommending Brianna and our team at Gary Rome Hyundai! Safe travels!
What a great video no complaints. He did what he told us. He would very much appreciate.
What a great video no complaints. He did what he told us. He would very much appreciate.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We truly appreciate your business and your kind words!