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Bought an 07 Santa Fe right off the car carrier. Mark the sales rep was great throughout the process. He saw to it we got the best rate we were able to... get .
Very Professional, all around. Accommodating. and Helpful. looking forward to buying a new or slightly used newer vehicle from them. They were recommended... by my friend who bought a vehicle from them and she is also very satified with all the great service.
I just bought a 2013 Hyundai Elantra from Gary Rome Hyundai, my sales associate was John Lennahn, LOVE LOVE LOVE him, not only was he very friendly and... knowledgeable, but he was very down to earth and fun too which is a very welcoming feeling when your buying a car (no one wants the feel of a pushy car sales men). My first outstanding experience was, for me personally I hate white and silver cars, and the smoke grey Elantra my mother had looked at ended up selling that same night and all the was available at my price point the next day when my mother had went to tell John that I was interested in seeing was a white one, my mother had told John that I was very interested but that the white, she knew was a definite no go!!!! John asked my mother to give him a minute to see what he could do, and when he returned he told my mother he could have another smoke grey one at the lot by 4:00 which was perfect since I got out of work at 4 and would be at the lot by 4:30. To my surprise not only was the smoke grey Elantra there when I got there but John had also had the car running since it was a 90% day and he didn't want me to have to test drive a car that I would die in.... Kudos!! After my test drive I was still uncertain as to what vehicle to go with as I had looked at so many and the thing that pushed me into Gary Rome's direction was the fact that they did not push me AT ALL. I ended up meeting Gary Rome him self who was extremely helpful not only with my overall buying process but he also managed to get me into the car I wanted brand new at the price I wanted oh and did I mention that I have glaucoma and very very very light sensitive eyes which other wise has nothing to do with a car review except for the fact that the car I liked didn't have tint on the windows and Gary Rome had the tint put on for me (I would say for free due to the fact that I didn't see any added fees but I'm not that silly) I'm am sure that I paid for the tint some how somewhere but it was the simple fact that he and John went out of their way to get it done and all by the next day which was when I wanted to pick up my car. Oh and did I mention that John had to come and take the car to get the tint put on because the guys who usually do them things didn't come in until 10:30 only the appoint for the tint was at 9:30, and he also stayed, (or came back not sure) after 5:00 pm that night to be there to finish up the paperwork with me and go through every single button in the car with me step by step ( on his day off ) instead of passing me off to someone else. Everyone has different experiences I'm sure but mine at Gary Rome so far has been my best ever, so good that if the treatment carries over to the customer service and repairs should I ever need them, I don't think I will ever have to buy a car anywhere else when I am looking to upgrade again..... Hope this helps. Oh and my mother received a $$$$ 50.00 dollar check just for being the one to stop there and have me come in to look at a car... Great place great people and so far GREAT car.
Brough my suv in for an oil chane, alignment, and cabin air filter change. Service was fast, and done right. Wouldn't let anyone else service the SUV.
Jack E was super on the ball and helpful. extremely professional and invested in making the experience painless
We brought our 2009 Hyundai in on a recall service. We bought our car new from your dealership In 2009 and love our Santa Fe. Have almost 90,000 miles... and no major problems. Anyway your new dealership home is spot on beautiful and everyone we spoke to was very pleasant and helpful! The work on our car was done according to the recall notice and even comlimentary work. We plan to come over in the fall to trade in or lease so will see you then. Needless to say we were very impressed with our experience!
i love service at gary rome....always treated well....work always done right the first time...
Had oil changed on two Hyundai's this week. Service was outstanding. Would recommend to friend.
friendly, price as quoted xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Went for an oil change and the car was done quickly and even washed. Popcorn was good too.