Reviews
Robert Gourd is a very good car salesman. He listened to us and provided good advice for our vehicle choice. Went above and beyond our expectations for service.
Robert Gourd is a very good car salesman. He listened to us and provided good advice for our vehicle choice. Went above and beyond our expectations for service.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jane, we're glad Robert provided you with exceptional service at Gary Rome Hyundai. Thank you for your business and your five-star review!
All scheduled maintenance was done to my satisfaction. Alyssa was very professional and explained all future needs for my vehicle. Great job guys and ladies.
All scheduled maintenance was done to my satisfaction. Alyssa was very professional and explained all future needs for my vehicle. Great job guys and ladies.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen, thank you for your feedback! We're glad Alyssa provided great service and explained everything clearly. Safe travels from all of us at Gary Rome Hyundai!
Nikki Lussier was very thorough and professional from the initial search to the final delivery of the new vehicle.
Nikki Lussier was very thorough and professional from the initial search to the final delivery of the new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful feedback! We appreciate your business and hope you’re enjoying your new vehicle!
Can’t go wrong!!! Once again, I went to Gary Rome dealer and, Robert Gourde was incredible!!! He did anything and everything to help me get my new ride. I’m very happy and glad that I went to the right place.
Can’t go wrong!!! Once again, I went to Gary Rome dealer and, Robert Gourde was incredible!!! He did anything and everything to help me get my new ride. I’m very happy and glad that I went to the right place.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the wonderful review! We’re thrilled Robert went above and beyond to help you find your new ride. We truly appreciate you choosing Gary Rome again, and we hope you enjoy every mile!
Robert is the very, very best! If I could give him 20 stars I would!
Robert is the very, very best! If I could give him 20 stars I would!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the amazing review! We’re thrilled to hear Robert provided such an outstanding experience. We’ll be sure to share your 20-star compliment with him! We truly appreciate your support!
Friendly, efficient service, and honored and old alignment coupon which fixed a problem I didn't know my Santa Fe Hybrid had. Thanks!
Friendly, efficient service, and honored and old alignment coupon which fixed a problem I didn't know my Santa Fe Hybrid had. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review! We're happy to hear our team provided friendly, efficient service and was able to take care of the alignment on your Santa Fe Hybrid. We truly appreciate your business and look forward to seeing you again!
What a great video no complaints. He did what he told us. He would very much appreciate.
What a great video no complaints. He did what he told us. He would very much appreciate.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We truly appreciate your business and your kind words!
Outstanding customer service! Our car buying experience with Robert Gourde was excellent. He was very helpful and knowledgeable about the Tucson we were buying and walked us through all the technology of owning a new car. Highly recommend if you are going to buy a Hyundai to see Robert at Gary Rome in Holyoke!
Outstanding customer service! Our car buying experience with Robert Gourde was excellent. He was very helpful and knowledgeable about the Tucson we were buying and walked us through all the technology of owning a new car. Highly recommend if you are going to buy a Hyundai to see Robert at Gary Rome in Holyoke!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen and Bill, thank you for sharing your review of Robert! We wish you many safe and happy miles in your new Hyundai Tucson. Welcome to the Gary Rome Hyundai family!
Outstanding treatment with 1st and 2nd Tucson lease. Genuine concern for client's satisfaction. The best dealership for sure. Christian Jimenez was so helpful to us with the entire trade in for a new lease. Answered all our questions and worked with us to keep the monthly payment within our budget. Also should mention the service department for our first Tucson was excellent and we will be continuing our care of the new Tucson with them as well. So happy to find a dealership and their employees who really do care about helping folks find their car. Gary Rome Hyundai is the best!!! Highly recommend this dealership!
Outstanding treatment with 1st and 2nd Tucson lease. Genuine concern for client's satisfaction. The best dealership for sure. Christian Jimenez was so helpful to us with the entire trade in for a new lease. Answered all our questions and worked with us to keep the monthly payment within our budget. Also should mention the service department for our first Tucson was excellent and we will be continuing our care of the new Tucson with them as well. So happy to find a dealership and their employees who really do care about helping folks find their car. Gary Rome Hyundai is the best!!! Highly recommend this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph and Michaelean, thank you for sharing your excellent feedback! We’re grateful to hear that you had such a great experience with Christian Jimenez and the team. Here at Gary Rome Hyundai, we truly value customer satisfaction and are thrilled to have you as part of our dealership family. Safe travels!
Our sales person Robert Gourde was excellent. He listened to our situation and helped us get into something we could afford. We weren’t ready for a new car but our transmission went and we were desperate. He was amazing. I would definitely recommend Gary Rome when looking for a new car.
Our sales person Robert Gourde was excellent. He listened to our situation and helped us get into something we could afford. We weren’t ready for a new car but our transmission went and we were desperate. He was amazing. I would definitely recommend Gary Rome when looking for a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle, thank you so much for sharing your experience with Robert and our team! We truly appreciate your business and your recommendation. See you again down the road at Gary Rome Hyundai!