Schaller Honda

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:30 PM

Schaller Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

7:30 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2004

Schaller Honda has been serving Hartford County since 1977, Located in New Britain Connecticut. Our Award Winning Sales

...

Department is the #1 Ranked Honda Dealership for sales volume and customer satisfaction in our district of Connecticut Dealers. Our experienced Honda sales staff offers a low- pressure, no hassle environment that is second to none and has achieved Silver Council of Sales Leadership status. We are the fastest growing Honda dealer in the area with over 300 new Honda's to choose from.

""It's our stated Policy to treat every Visitor to our Dealership as an Honored Guest in our Home.""

Service

Oil, Filter Change

$28.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
164 lifetime reviews. Includes reviews of Schaller Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 28, 2020

    Purchased a used SUV , found out 3 days later one tire had 3 PLUGS in it plus tire rot on all the tires and a tear on the side of one. Was told they would... replace all 4 tires, wasnt offered a loaner...they had my vehicle for almost a week. When I got the vehicle back the work order started an oil change was done and brakes and rotors which should have been done originally before I left the lot the first time. I am NOT happy with what I had to go through to get this vechile safe for driving. I am 30 weeks pregnant with twins and have a 3 year old so getting around isnt easy. I will never buy from here again.

    2.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2019

    I needed a used car in good condition and found the dealership by accident. I went in Schaller Honda without appointment but the attitude, time and attention... was very nice. Jake Haynes showed us several vehicles and spend a lot of his time. Did not find the right car the first day so we went again there. We liked a car but there was an issue with the A/C conditioner. Showed them the error and their service dep. took care of that. The car did not have second key and that was fixed for free also. Good negotiation, attention and attitude ! Overall I am really happy with the vehicle and experience with Schaller Honda! Go find Jake and you will not regret! Stefan

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 14, 2012

    Great sales team. Just the right approach of letting us look, providing general information, and pouring on the details when needed. Very helpful even... after the agreement to purchase. Great price too. Matched the best on-line price.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    4 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2019

    Worked with Szymon and ended up with a fair deal on a used Rav4. The car had a few dents on the hood so I wasnt certain I wanted to buy it. They ended... up getting them out after 1st having a dent service try to take them out. When it didn't work successfully, they sent the car to their body shop and had them smoothed out so they would have a happier customer and get a sale. After I got home from leaving the dealership, I realized none of the buttons on the key worked to open or lock the doors. They had me go back when the key service was there a few days later and the key was programmed, and they gave me a spare key which also was programmed correctly. This customer service attention to detail really made the car buying service great, when it's usually nerve wracking and you end up feeling bitter or taken advantage of when you get a new car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 17, 2019

    I was very impressed with your team manager Russell Tomazic to be very courteous to me at all times and of very high quality in the service to my Honda... Accord at your facility. He helped me to understand exactly what I could expect from the team he manages and he kept me informed of when I could expect the deliverance the automobile which was when I needed it, at the end of a short vacation for me. After the service call I drove the vehicle for quite a ride and was really impressed with the vehicles performance. Real nice job done at this dealership service center and the help of a courteous team manager Russell Tomazic, futhermore after getting another estimate at another service center, I chose this center at the lower price. Thanks, Thomas Ferrari

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2019

    Had a great experience at Schaller with Angel Rivera. I came in wanting to buy a 2019 si and left with one the same day for a great deal. Angel was very... professional and took the time to explain everything to me as this is my first new car purchase. Highly recommend Schaller Honda.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    He did a great job make sure I got the car I wanted great Salesman motivated me to want the car even more. I definitely recommend this place and angel....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    Angle was a awesome sales men gave me his undivided attention and ik what car i want and he made sure to get it done and approved even having another... car loan. One of the easiest and best experience i had buy a used car and must say the people there was really polite. I give angle 5stars and his team for getting it done in a short amount of time

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2019

    I went to angel with cars I had in mind. He put me in the right direction with the car that I have now. He got me approved and all set with the car in... no time. This was by far the best experience I had searching for a car and I'm glad that I found the right guy to help me achieve that. He made me feel so comfortable when coming to a decision about making my first big purchase. Definitely the guy you want to go to when it comes to buying a car

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2019

    Wow above and beyond... Thank you to Andy and Joe as you truly created a stress free easy to buy environment...Not only did they get me a great deal, they... also help to create a moment/memory that will last a life time....My daughter graduated from NBHS Class of 2019 and they did a wonderful job with helping me surprise my daughter with her first vehicle...These guys truly put their heart into making this moment magical and words cant express enough how grateful my wife and i are ...Great Job Guys !!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews