Reviews
Staff are very knowledgeable.
Staff are very knowledgeable. As usual, they were excellent and very prompt. A very pleasant experience.
Staff are very knowledgeable.
Staff are very knowledgeable. As usual, they were excellent and very prompt. A very pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that you had a pleasant experience with our knowledgeable team at Hoffman Audi of East Hartford. Thank you for the kind words and support!
Excellent customer service and treatment.
Excellent customer service and treatment. Specifically the services and parts department that treated me fairly.
Excellent customer service and treatment.
Excellent customer service and treatment. Specifically the services and parts department that treated me fairly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jorge, we're delighted to hear that our services and parts department at Hoffman Audi of East Hartford provided you with excellent customer service. Thanks for sharing your experience!
The customer service could not have been better.
The customer service could not have been better. I would highly recommend and I will use Hoffman again.
The customer service could not have been better.
The customer service could not have been better. I would highly recommend and I will use Hoffman again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that our customer service met your expectations at Hoffman Audi of East Hartford. We look forward to welcoming you back in the future!
I had a very pleasant experience with a honest &
I had a very pleasant experience with a honest & trustworthy sales representative. Mr Peter Stanwick. He made up for an awful 2 months dealing with the service department and a sales representative at Hoffman Porche. It is disgusting how deceitful certain individuals were at Hoffman Porche. Mr manager, I am still waitng for your email invitation to sit eith you early this morning - BTW - its now 7:43PM. Thank you Peter for providing an exemplary experience and for proving that honesty & integrity are two of the best traits a human being can possess. Your co-workers at Porche could learn a lot from you!
I had a very pleasant experience with a honest &
I had a very pleasant experience with a honest & trustworthy sales representative. Mr Peter Stanwick. He made up for an awful 2 months dealing with the service department and a sales representative at Hoffman Porche. It is disgusting how deceitful certain individuals were at Hoffman Porche. Mr manager, I am still waitng for your email invitation to sit eith you early this morning - BTW - its now 7:43PM. Thank you Peter for providing an exemplary experience and for proving that honesty & integrity are two of the best traits a human being can possess. Your co-workers at Porche could learn a lot from you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We're delighted to hear that Peter provided such a positive and honest service at Hoffman Audi of East Hartford. We appreciate your feedback and will ensure it reaches the right people!
Great service and scheduling an appointment was easy.
Great service and scheduling an appointment was easy. I am a big guy and they didn’t have an issue upgrading my loaner from a Q5 to a Q7. Service report was sent to me electronically which makes it easy to file.
Great service and scheduling an appointment was easy.
Great service and scheduling an appointment was easy. I am a big guy and they didn’t have an issue upgrading my loaner from a Q5 to a Q7. Service report was sent to me electronically which makes it easy to file.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Frank, we're delighted to hear that our team at Hoffman Audi of East Hartford could accommodate your needs and make the process smooth for you. Thank you for sharing your positive experience!
Absolutely the best service experience from Hoffman Audi
Absolutely the best service experience from Hoffman Audi and Service Advisor Rocky Sumramani! I was one week early (my error) for my appointment and they were able to change my oil and replace my front brakes on the fly! Thank you for a great Customer experience!
Absolutely the best service experience from Hoffman Audi
Absolutely the best service experience from Hoffman Audi and Service Advisor Rocky Sumramani! I was one week early (my error) for my appointment and they were able to change my oil and replace my front brakes on the fly! Thank you for a great Customer experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Rocky and the team at Hoffman Audi of East Hartford provided you with such a seamless service experience! It's great to know they could accommodate your needs on short notice. Thank you for choosing us, and we look forward to serving you in the future!
Had to get water pump hose replaced Dan and the techs
Had to get water pump hose replaced Dan and the techs were great! They were fast and efficient and communicated great. Got the car done quickly
Had to get water pump hose replaced Dan and the techs
Had to get water pump hose replaced Dan and the techs were great! They were fast and efficient and communicated great. Got the car done quickly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to hear that Dan and the team at Hoffman Audi of East Hartford provided fast and efficient service for your water pump hose replacement. Thank you for sharing your experience with us!
I love the hospitality and the service let me know in
I love the hospitality and the service let me know in seconds what's to expect
I love the hospitality and the service let me know in
I love the hospitality and the service let me know in seconds what's to expect
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the review. We look forward to your next visit to Hoffman Audi of East Hartford!
Good work and good service and timeliness was very good
Good work and good service and timeliness was very good and detailed explanation on repair
Good work and good service and timeliness was very good
Good work and good service and timeliness was very good and detailed explanation on repair
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jon, it means so much to us to see your review! Thanks from the team at Hoffman Audi of East Hartford.
Great staff and very professional attitude.
Great staff and very professional attitude. Always timely service and a clean delivered automobile. Videos also helpfu.
Great staff and very professional attitude.
Great staff and very professional attitude. Always timely service and a clean delivered automobile. Videos also helpfu.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with us at Hoffman Audi of East Hartford! We're delighted to hear that our staff and services met your expectations. We look forward to serving you again in the future!