Hoffman Audi of East Hartford

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4.6
(1,421 reviews)
Visit Hoffman Audi of East Hartford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–5:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (860) 756-5440 (860) 756-5440
Used (860) 331-8493 (860) 331-8493
Service (860) 263-0805 (860) 263-0805

Inventory

See all 147 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2019.
Here at Hoffman Audi of East Hartford located in East Hartford CT we are dedicated to making your purchasing experience both professional and transparent. With 4.6 stars on Google we're highly recommended by our customers. Come visit us on Connecticut Blvd in East Hartford and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Audi R8 A4 or Q3 to meet your needs. Our fully staffed service department including highly trained Audi Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Hoffman - Driven by Trust

Service center

Phone number (860) 263-0805

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

4.6
(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Wonderful service, personal touch.

Wonderful service, personal touch. Courteous. Feel very confident bringing my car to Hoffman. Rocky was knowledgeable and listened to all my concerns. Service was scheduled quickly because I thought I had a safety issue. I appreciate that!

5.0

Wonderful service, personal touch.

Wonderful service, personal touch. Courteous. Feel very confident bringing my car to Hoffman. Rocky was knowledgeable and listened to all my concerns. Service was scheduled quickly because I thought I had a safety issue. I appreciate that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to know that Rocky and the team at Hoffman Audi of East Hartford were able to address your concerns promptly. We appreciate you trusting us with your car's service needs!

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5.0

I come in once annually for service maintenance on my

I come in once annually for service maintenance on my 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignment) and her attention to details. Everything was accomplished just as she said and I think the car rides better. Good to see Rocky, Rob, Bobby are still there. I love the car but great, trustworthy service is always key. Thank you, Diana and Team!

5.0

I come in once annually for service maintenance on my

I come in once annually for service maintenance on my 2021 SQ5. Diana was my service rep yesterday. I appreciated her careful explanation about what needed to be done and why (four new tires and alignment) and her attention to details. Everything was accomplished just as she said and I think the car rides better. Good to see Rocky, Rob, Bobby are still there. I love the car but great, trustworthy service is always key. Thank you, Diana and Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Diana and the team at Hoffman Audi of East Hartford provided you with excellent service! It's always our goal to keep customers informed about their vehicle needs, and we appreciate hearing when it makes a difference. Enjoy those new tires!

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5.0

Kevin is the best brand specialist

Kevin was a fantastic brand specialist and helped me find the best car for my needs. He went above and beyond to source the exact car I wanted from another dealership. Picking up my new car was so easy. Kevin set up my phone connections and also took the time to introduce me to the service department and meet Athena. Thank you Kevin! I love my new car.

5.0

Kevin is the best brand specialist

Kevin was a fantastic brand specialist and helped me find the best car for my needs. He went above and beyond to source the exact car I wanted from another dealership. Picking up my new car was so easy. Kevin set up my phone connections and also took the time to introduce me to the service department and meet Athena. Thank you Kevin! I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tammy, it's great to know Kevin was able to assist you in finding the perfect car at Hoffman Audi of East Hartford. We're delighted that he made your experience smooth and enjoyable! Enjoy your new ride!

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5.0

Excellent Service

Excellent experience, the team was easy to work with and made the overall process quick and efficient. I have purchased multiple cars from them and will definitely go back.

5.0

Excellent Service

Excellent experience, the team was easy to work with and made the overall process quick and efficient. I have purchased multiple cars from them and will definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan, we're delighted to know you've had multiple positive experiences with us at Hoffman Audi of East Hartford. We appreciate your loyalty and look forward to assisting you again in the future when the time comes! Safe travels until then!

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5.0

Great Service

Awesome service team ! Dan was our service advisor he was straight forward and great to work with. Trust them with our vehicles anytime. Will continue bringing them to Hoffman Audi

5.0

Great Service

Awesome service team ! Dan was our service advisor he was straight forward and great to work with. Trust them with our vehicles anytime. Will continue bringing them to Hoffman Audi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to know you had a great experience with our service team at Hoffman Audi of East Hartford! It's wonderful that Dan was able to assist and make the process straightforward for you. We look forward to continuing to serve your vehicle needs in the future!

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5.0

I waited outside for 10 minutes & inside for another

I waited outside for 10 minutes & inside for another 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the attendant had to ask me where it was.

5.0

I waited outside for 10 minutes & inside for another

I waited outside for 10 minutes & inside for another 10-15 minutes for anyone for service. The windows on the loaner were so dirty I could hardly see while driving. When I arrived to pick up my car, the attendant had to ask me where it was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're sorry to learn about your experience. We strive for top-notch service and it seems we missed the mark this time around. Your feedback is valuable and will be used to improve our future services. Lastly. I would appreciate the chance to speak with you to see what more I can do to improve your visit. I will reach out to you to discuss this further. Best, Jim Berube - Service Manager - jim.berube@hoffmanauto.com

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5.0

Strongly recommend

Best service I ever had! Strongly recommended! Everyone dedicated on their own works! Their attitude are super nice and treat me like their family to be honest!

5.0

Strongly recommend

Best service I ever had! Strongly recommended! Everyone dedicated on their own works! Their attitude are super nice and treat me like their family to be honest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wilson, we're delighted to know you felt like family at Hoffman Audi of East Hartford! Our team is dedicated to providing the best service possible. Thanks for your recommendation and kind words!

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5.0

The Best of the Best

Trevor Dewey is a great employee of Hoffman. He’s smart, considerate and explains exactly what is happening with your vehicle. Trevor don’t ever leave.

5.0

The Best of the Best

Trevor Dewey is a great employee of Hoffman. He’s smart, considerate and explains exactly what is happening with your vehicle. Trevor don’t ever leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, we're delighted to know that Trevor provided you with such excellent service at Hoffman Audi of East Hartford. We'll make sure your kind words reach him!

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5.0

Timely Efficient Rob got me in for service on short

Timely Efficient Rob got me in for service on short notice. Work was ready on time and well done

5.0

Timely Efficient Rob got me in for service on short

Timely Efficient Rob got me in for service on short notice. Work was ready on time and well done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're ecstatic that Rob was able to provide top-notch and timely service at Hoffman Audi of East Hartford. Thanks for your business and your positive feedback!

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5.0

SERVICE WAS PROMT, HIGH QUALITY WITH NO ISSUES.

SERVICE WAS PROMT, HIGH QUALITY WITH NO ISSUES. ROB TOOK EXTRA CARE TO MEET MY SCHEDULE. OFFERED ALTERNATIVE PROCESS.

5.0

SERVICE WAS PROMT, HIGH QUALITY WITH NO ISSUES.

SERVICE WAS PROMT, HIGH QUALITY WITH NO ISSUES. ROB TOOK EXTRA CARE TO MEET MY SCHEDULE. OFFERED ALTERNATIVE PROCESS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Rob and our team at Hoffman Audi of East Hartford were able to accommodate your schedule and provide you with prompt, high-quality service. Thank you for sharing this positive feedback! We are here for you and any of your future needs!

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