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Our salesman was truthful, professional, and definitely went the extra mile to earn and keep our business, we will definitely return. Worth the 8 hour... drive!
Wow! Arthur Garza service Advisor did a great job. I was well taken care off and I just feel like I am actually at home . Thanks West Point Lincoln for... having people like Arthur Garza. Thanks
They were great and came out with our new car thanks to Michael Rentfrow!!!
Marcus Oyewale provided excellent service,response time to my arrival wa in time.Showed knowledge of the Lincoln Continental I purchased and made sureI... was satisfied and even checked on me several days after purchase.Marcus Oyewale is my kind of salesman Mr.Allen Jaco
I had a wonderful experience purchasing a 2016 Lincoln Mkx from Larry Land and the entire crew!! An excellent dealership!
Really thanks wonderful West Point staff. For your quick response to my previous review here, You did good guys and you did more than my expectations .... Professionalism and excellent service
To be honest I WILL NEVER GO BACK THERE Last time when I was there I told them you guys forget to return back my wheel lock key because I didn't make any... action like tire rotation or flat tire outside your shop and I noticed that (missing key) at second day from last time when I was here in your shop , they said in simple words (we don't know what are you talking about) your key not with us !!! One more thing, they will do repair what you ask them to do BEFORE asking you if you accept the repair price!! Or not ! I was like seriously.. I asked them to do something and after 3 hours he told me the price I told him ok I don't want that but he said it's done already!!! So why he asked me like ( just to let me know) It's totally very bad experience,.
Mr Quimby will go the extra mile to make sure the customer is happy,we have a 2002 town car that had an electrical problem.The part that was needed to... repair the vehicle was no longer available thru normal channels but he was able to locate the parts that were needed and got the car back working perfectly.he is the best!!!!
We bought a Certified 2011 Lincoln MKX. Our salesperson was Ike and financial officer was Reggie. I can't say nicer things about these people. The process... was the easiest car buying experience we've ever had (and we've bought seven vehicles--so we know!). We got a fair price on our trade, and a fair price (lower than blue book) on the purchase. Every person we met at the dealership was geniunely kind. At the end of the purchasing process, we discovered that my mother had a medical emergency and we had to finish up quickly to meet her at the hospital. Three days later, Reggie called back just to check on my mother! Our faith in the human race has been restored. Thank you!
Well my purchase a 2010 lincoln navigator from Westpoint Lincoln and I am very happy with it because I went to another Lincoln dealership planet Lincoln... and I was not happy with them and not the way I was with Westpoint they help me out a lot and work with me to get the vehicle that I really wanted and so yes I will recommend this dealership over and over again this is my second vehicle from the same Lincoln dealership thank you so much and especially I want to give thanks to the sales person who help us out a lot mr.Dax Cordero at West Point Lincoln