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West Point Lincoln

(325 reviews)
Visit West Point Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (281) 506-2393 (281) 506-2393
Used (888) 370-3815 (888) 370-3815
Service (281) 509-9129 (281) 509-9129

Reviews

(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Point Lincoln from DealerRater.

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I was very impressed with the Mobile Service.

I was very impressed with the Mobile Service. The tech was efficient and courteous. He arrived on time and completed the service quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am always more than pleased with West Point Lincoln.

I am always more than pleased with West Point Lincoln. The professionalism is beyond compare. Everyone I’ve dealt with are extremely competent and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great energy there.

Great energy there. Salespeople were attentive and friendly. A very causal yet professional atmosphere. Would do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very pleased with the service on my MKX, The

I was very pleased with the service on my MKX, The technicians was great, they were very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent facility that provides quality service and

Excellent facility that provides quality service and vehicles. Very professional employees and friendly environment to business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Really nice facility.

Really nice facility. My service person Mr. Berry had very good customer service. Looking forward to visiting again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

So far we’ve been treated great at the service

So far we’ve been treated great at the service department. Thank you all Rick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service throughout the buying and

Excellent customer service throughout the buying and finance processes. Began the process online and was assigned a Lincoln personal assistant who then connected me with an internet sales advisor. CJ was top notch. We actually negotiated and worked out the purchase via text/phone. I had previously been to the lot to know what make/model I wanted. We set an appointment time on a Saturday morning. In under 3 hours. I had test driven the car, did a walkthrough of all features, customized the settings. Worked with David in Finance. Drove the car home that morning, it was mine!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’ve been a customer for many years, and service has been

I’ve been a customer for many years, and service has been consistently excellent! I highly recommend West Point Lincoln!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service by Penny, she responded to all our inquires

Great service by Penny, she responded to all our inquires timely and in a friendly manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.