Reviews
Outstanding Customer Service. Roy is exceptionally wonderful at his job. He gets the job done and has Customer Service skills like no other. Always on time and always answers any call that you make to him. He always completes the job in a very timely manner. A great asset to this company.
Outstanding Customer Service. Roy is exceptionally wonderful at his job. He gets the job done and has Customer Service skills like no other. Always on time and always answers any call that you make to him. He always completes the job in a very timely manner. A great asset to this company.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Megan made sure everything was handled quickly and efficiently. This was a positive experience for me.
Megan made sure everything was handled quickly and efficiently. This was a positive experience for me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They were finished with my car in record time! I stayed while they did their 5000 xx/up. Done in 1 1/2.
They were finished with my car in record time! I stayed while they did their 5000 xx/up. Done in 1 1/2.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Very efficient, professional and easy to deal with on all phases and quick with their services
Very efficient, professional and easy to deal with on all phases and quick with their services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bill, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Our experience was outstanding form the moment we entered the dealership until we completed the purchase and drive off the lot with our new vehicle.
Our experience was outstanding form the moment we entered the dealership until we completed the purchase and drive off the lot with our new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Chuck, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!
Brett and his service personnel are always happy, helpful, and courteous. They keep you informed and explain everything. The waiting lounge is clean and well stocked. They have taken care of my MKC for seven years and always return it to me freshly washed and clean!
Brett and his service personnel are always happy, helpful, and courteous. They keep you informed and explain everything. The waiting lounge is clean and well stocked. They have taken care of my MKC for seven years and always return it to me freshly washed and clean!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Carol, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I usually get prompt service just for an oil change and check up. Facilities are always clean and inviting. The staff is always very professional and helpful.
I usually get prompt service just for an oil change and check up. Facilities are always clean and inviting. The staff is always very professional and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Excellent in all aspects, thanks to Brett and the service/concierge staff! Service done as directed. Excellent pickup/delivery service.
Excellent in all aspects, thanks to Brett and the service/concierge staff! Service done as directed. Excellent pickup/delivery service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Very quick service. Estimated 2 hours for the repair. I waited on the car and they finished in 30 minutes.
Very quick service. Estimated 2 hours for the repair. I waited on the car and they finished in 30 minutes.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your review! We are so glad to hear that we were able to provide efficient service for your repair. Our goal is always to get you back on the road as quickly as possible. Thanks for choosing us for your automotive needs!
Pathetic service, however my follow conversation with the President of Westside Lincoln was encouraging to me.
Pathetic service, however my follow conversation with the President of Westside Lincoln was encouraging to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (281) 493-2000 so we can make your experience a positive one.