Reviews
Making an appt with Roy is a simple text or phone call. My messages gave always been returned promptly. Roy has been wonderful!
Making an appt with Roy is a simple text or phone call. My messages gave always been returned promptly. Roy has been wonderful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very help ful sales person, very knowledgeable and very willing to explain all the intricacies of the vehicle.
Very help ful sales person, very knowledgeable and very willing to explain all the intricacies of the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
The whole team at WestPoint Lincoln is great. I sure do miss the former manager Steve, he was great!
The whole team at WestPoint Lincoln is great. I sure do miss the former manager Steve, he was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
What an exceptional experience. From the time I walked through the door, to the time we took delivery of our vehicle, I couldn’t have asked for a better outcome. Thank you to Richard our salesman and a special thank you to Ryan the GM who made buying our daughter her first car very memorable.
What an exceptional experience. From the time I walked through the door, to the time we took delivery of our vehicle, I couldn’t have asked for a better outcome. Thank you to Richard our salesman and a special thank you to Ryan the GM who made buying our daughter her first car very memorable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jay, we're happy you found our staff to be so supportive during your experience here at West Point Lincoln. Please let us know if there is anything else we can do for you; we are more than happy to help!
Warning do not do business with this crooked dealership because they are guilty of false advertising and fraud the general manager and owner refused to call me to address this serious situation
Warning do not do business with this crooked dealership because they are guilty of false advertising and fraud the general manager and owner refused to call me to address this serious situation
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
My car was having some transmission issues. After a terrible experience at the Sugar Land dealership I was directed to the Katy dealership. Dylan stayed in constant contact with me, let me know what was expected service- and timeline-wise and was a pleasure to work with. I understand service can take time, especially when parts need to be ordered, and Dylan and his team did a phenomenal job keeping me informed and solving the issues with my car. I highly recommend the Katy West Point Lincoln and am happy to have worked with them.
My car was having some transmission issues. After a terrible experience at the Sugar Land dealership I was directed to the Katy dealership. Dylan stayed in constant contact with me, let me know what was expected service- and timeline-wise and was a pleasure to work with. I understand service can take time, especially when parts need to be ordered, and Dylan and his team did a phenomenal job keeping me informed and solving the issues with my car. I highly recommend the Katy West Point Lincoln and am happy to have worked with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
I had an AMAZING experience purchasing my new car from West Point Lincoln! From start to finish, the entire process was so easy and stress-free. I initially contacted Sam Seddiki and told him exactly what I was looking for. He found the vehicle, sent me the exact description, and never once made me feel like I was a bother. When I arrived, I met Khalil Benazouz, who helped me with the purchase. I didn’t realize Sam was a Pre-Owned Sales Consultant and that Khalil handled new vehicles, but Sam still went above and beyond—even knowing he wasn’t going to make the sale. That meant so much to me! Khalil was absolutely amazing and worked hard to make sure I was completely satisfied with my out-the-door price. The car I chose online was already cleaned, gassed up, and ready to go when I arrived. I walked in at 12:30 PM and drove away in my new car at 2:00 PM! Talk about SIMPLE! 😂 Both Sam and Khalil were incredibly kind, professional, and genuinely cared about making sure I had a great experience. Sam even came back over to say goodbye and took pictures of me and my new car. ❤️ If you’re buying pre-owned, ask for Sam! If you’re buying new, ask for Khalil! You will NOT be disappointed. These two men went above and beyond, and I highly recommend them both! ⭐⭐⭐⭐⭐
I had an AMAZING experience purchasing my new car from West Point Lincoln! From start to finish, the entire process was so easy and stress-free. I initially contacted Sam Seddiki and told him exactly what I was looking for. He found the vehicle, sent me the exact description, and never once made me feel like I was a bother. When I arrived, I met Khalil Benazouz, who helped me with the purchase. I didn’t realize Sam was a Pre-Owned Sales Consultant and that Khalil handled new vehicles, but Sam still went above and beyond—even knowing he wasn’t going to make the sale. That meant so much to me! Khalil was absolutely amazing and worked hard to make sure I was completely satisfied with my out-the-door price. The car I chose online was already cleaned, gassed up, and ready to go when I arrived. I walked in at 12:30 PM and drove away in my new car at 2:00 PM! Talk about SIMPLE! 😂 Both Sam and Khalil were incredibly kind, professional, and genuinely cared about making sure I had a great experience. Sam even came back over to say goodbye and took pictures of me and my new car. ❤️ If you’re buying pre-owned, ask for Sam! If you’re buying new, ask for Khalil! You will NOT be disappointed. These two men went above and beyond, and I highly recommend them both! ⭐⭐⭐⭐⭐
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
I’ve purchased our last 3 vehicles from WP Lincoln. I’ve always appreciated the great service and customer focus.
I’ve purchased our last 3 vehicles from WP Lincoln. I’ve always appreciated the great service and customer focus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
Love the mobile service got my 30000 check up. They did it very quickly and very clean.
Love the mobile service got my 30000 check up. They did it very quickly and very clean.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
My service advisor is very conceintous about providing exceptional service in keeping me updated about my repairs.
My service advisor is very conceintous about providing exceptional service in keeping me updated about my repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!