Skip to main content

West Point Lincoln

(449 reviews)
Visit West Point Lincoln
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2026 state dealer award
View 4 awards
2026 state dealer award 2025 state dealer award
2026 consumer dealer award 2025 consumer dealer award
New (281) 506-2393 (281) 506-2393
Used (888) 370-3815 (888) 370-3815
Service (281) 509-9129 (281) 509-9129

Inventory

See all 534 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since April 2005.
At West Point Lincoln we're committed to our customers and we're devoted to customer satisfaction. Our customers have come to expect and rely on us for their entire auto needs. At West Point Lincoln our goal is to meet those needs by offering the most modern and convenient access to information about our services. Browse our inventory of new and used Lincoln vehicles make an appointment with our service department request financing or look for a quick quote online.
West Point Lincoln's customers have always been our biggest fans.

Service center

Phone number (281) 509-9129

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Reviews

(449 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Point Lincoln from DealerRater.

Want to share your experience with this dealership?

Write a review

Making an appt with Roy is a simple text or phone call. My messages gave always been returned promptly. Roy has been wonderful!

Making an appt with Roy is a simple text or phone call. My messages gave always been returned promptly. Roy has been wonderful!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very help ful sales person, very knowledgeable and very willing to explain all the intricacies of the vehicle.

Very help ful sales person, very knowledgeable and very willing to explain all the intricacies of the vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

The whole team at WestPoint Lincoln is great. I sure do miss the former manager Steve, he was great!

The whole team at WestPoint Lincoln is great. I sure do miss the former manager Steve, he was great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

What an exceptional experience. From the time I walked through the door, to the time we took delivery of our vehicle, I couldn’t have asked for a better outcome. Thank you to Richard our salesman and a special thank you to Ryan the GM who made buying our daughter her first car very memorable.

What an exceptional experience. From the time I walked through the door, to the time we took delivery of our vehicle, I couldn’t have asked for a better outcome. Thank you to Richard our salesman and a special thank you to Ryan the GM who made buying our daughter her first car very memorable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jay, we're happy you found our staff to be so supportive during your experience here at West Point Lincoln. Please let us know if there is anything else we can do for you; we are more than happy to help!

Show full review

Warning do not do business with this crooked dealership because they are guilty of false advertising and fraud the general manager and owner refused to call me to address this serious situation

Warning do not do business with this crooked dealership because they are guilty of false advertising and fraud the general manager and owner refused to call me to address this serious situation

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My car was having some transmission issues. After a terrible experience at the Sugar Land dealership I was directed to the Katy dealership. Dylan stayed in constant contact with me, let me know what was expected service- and timeline-wise and was a pleasure to work with. I understand service can take time, especially when parts need to be ordered, and Dylan and his team did a phenomenal job keeping me informed and solving the issues with my car. I highly recommend the Katy West Point Lincoln and am happy to have worked with them.

My car was having some transmission issues. After a terrible experience at the Sugar Land dealership I was directed to the Katy dealership. Dylan stayed in constant contact with me, let me know what was expected service- and timeline-wise and was a pleasure to work with. I understand service can take time, especially when parts need to be ordered, and Dylan and his team did a phenomenal job keeping me informed and solving the issues with my car. I highly recommend the Katy West Point Lincoln and am happy to have worked with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Show full review

I had an AMAZING experience purchasing my new car from West Point Lincoln! From start to finish, the entire process was so easy and stress-free. I initially contacted Sam Seddiki and told him exactly what I was looking for. He found the vehicle, sent me the exact description, and never once made me feel like I was a bother. When I arrived, I met Khalil Benazouz, who helped me with the purchase. I didn’t realize Sam was a Pre-Owned Sales Consultant and that Khalil handled new vehicles, but Sam still went above and beyond—even knowing he wasn’t going to make the sale. That meant so much to me! Khalil was absolutely amazing and worked hard to make sure I was completely satisfied with my out-the-door price. The car I chose online was already cleaned, gassed up, and ready to go when I arrived. I walked in at 12:30 PM and drove away in my new car at 2:00 PM! Talk about SIMPLE! 😂 Both Sam and Khalil were incredibly kind, professional, and genuinely cared about making sure I had a great experience. Sam even came back over to say goodbye and took pictures of me and my new car. ❤️ If you’re buying pre-owned, ask for Sam! If you’re buying new, ask for Khalil! You will NOT be disappointed. These two men went above and beyond, and I highly recommend them both! ⭐⭐⭐⭐⭐

I had an AMAZING experience purchasing my new car from West Point Lincoln! From start to finish, the entire process was so easy and stress-free. I initially contacted Sam Seddiki and told him exactly what I was looking for. He found the vehicle, sent me the exact description, and never once made me feel like I was a bother. When I arrived, I met Khalil Benazouz, who helped me with the purchase. I didn’t realize Sam was a Pre-Owned Sales Consultant and that Khalil handled new vehicles, but Sam still went above and beyond—even knowing he wasn’t going to make the sale. That meant so much to me! Khalil was absolutely amazing and worked hard to make sure I was completely satisfied with my out-the-door price. The car I chose online was already cleaned, gassed up, and ready to go when I arrived. I walked in at 12:30 PM and drove away in my new car at 2:00 PM! Talk about SIMPLE! 😂 Both Sam and Khalil were incredibly kind, professional, and genuinely cared about making sure I had a great experience. Sam even came back over to say goodbye and took pictures of me and my new car. ❤️ If you’re buying pre-owned, ask for Sam! If you’re buying new, ask for Khalil! You will NOT be disappointed. These two men went above and beyond, and I highly recommend them both! ⭐⭐⭐⭐⭐

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Show full review

I’ve purchased our last 3 vehicles from WP Lincoln. I’ve always appreciated the great service and customer focus.

I’ve purchased our last 3 vehicles from WP Lincoln. I’ve always appreciated the great service and customer focus.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

Show full review

Love the mobile service got my 30000 check up. They did it very quickly and very clean.

Love the mobile service got my 30000 check up. They did it very quickly and very clean.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

My service advisor is very conceintous about providing exceptional service in keeping me updated about my repairs.

My service advisor is very conceintous about providing exceptional service in keeping me updated about my repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review
See all 449 reviews

Related searches near you