West Point Lincoln Hours
At West Point Lincoln, we're committed to our customers and we're devoted to customer satisfaction. Our customers have c
ome to expect and rely on us for their entire auto needs. At West Point Lincoln, our goal is to meet those needs by offering the most modern and convenient access to information about our services. Browse our inventory of new and used LINCOLN vehicles, make an appointment with our service department, request financing or look for a quick quote online
"West Point Lincoln's customers have always been our biggest fans."
Read reviews that mention:
I have very much enjoyed the help of my service advisor, Marcus. The service is done correctly and quickly! I bought my car from Westpoint as a used car... and I am very happy with the vehicle!
We appreciate your kind words about Marcus! He is definitely an asset to our service team. We look forward to seeing you back for your next visit.
Main complaint the phone rings more than 5 times, then the prompts if someone answers I was transferred back to the prompts the cycle starts over. It has... taken more than 1 day to get a return call.
Thank you for the feedback. We truly value your comments and strive to continually refine our processes to improve our client experience. Please reach... out to our General Sales Manager Ryan O'Cain at 281-596-1274 with any additional feedback.
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work... together so there was no long wait when one agent is not available.
Thank you so much for the excellent review! We will be sure to pass along the kind words to Marcus. Please let us know if there is anything else we ca...n do for you!
Great service from Chris Pinina every time I bring my car here to get it serviced. West Point Lincoln definitely knows how to get the job done.
Thank you for the wonderful comments and for your continued trust in us! We look forward to seeing you back again in the future.
Mike has been wonderful. This has been our first family car for the kids. He worked well with us, and provided the best service. We highly recommend him... and this dealership. This was an excellent experience where he answered all our questions and became part of our first family car. The camera went bad last minute and Mike did a wonderful job of getting it fixed and providing a loaner car. The personal touch was something we really liked. Thank you.
Thank you for the wonderful feedback about your visit! We're thrilled you had such a great experience working with Mike. Welcome to the West Point Fam...ily!
I've worked with Chris Pinina my past few visits to West Point for service or maintenance. I've always found him to be polite and professional and would... recommend him highly.
That's what we like to hear, Ms. Pipes! We appreciate your wonderful feedback and look forward to seeing you back for your next visit.
I had two tires that needed repaired and Chris Pinina took care of it very quickly. He takes good care of all his customers and I highly recommend if you... own a Lincoln to get it serviced here.
We appreciate your kind words about Chris, Mr. Shedrick! He is definitely an asset to our team. We appreciate your recommendation and continued trust ...in our team here at West Point Lincoln!
Mr Garza has represented Westpoint Lincoln in a knowledgeable, prompt and courteous manner. I have confidence in his assessments and assurance the service... will be resolved without problems.
We appreciate the wonderful feedback about your experience with Mr. Garza! He is definitely an asset to our team. Please let us know if we can be of a...ny further assistance to you.
Arthur Garza is my service rep and he was tied up when I arrived but he already had someone ready to take care of me so I would not have to wait. Good... management skills. Everyone is so nice and the place is so comfortable and clean and cool. What more could someone want.
Thank you for the wonderful feedback about our service team! We appreciate your continued trust in us and look forward to seeing you back for your nex...t visit!
No pressure to buy. I was able to take my time and drive multiple vehicles. When I was still unsure at the end of the day, I left with no pressure to... stay and buy today. Came back 2 days later and made my purchase. Don't over look Westpoint Lincoln!
We appreciate you taking the time to share your experience with us! Welcome to the West Point Family!