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Good service, friendly, honest, coffee & cookie, great banter in waiting room with other customers, and good sales staff as well.
My tire indicator light came on Sunday morning. I took it to Williams Toyota the next day. Without an appointment, Cody White had the mechanic find the... nail in my tire and was able to plug the tire. I buy all my vehicles at Williams Toyota because of the friendly sales staff and the best service center in our area.
No heavy pressure to buy. Willingness of salesman to negotiate a better deal for us. That staff looked up info on computer system to answer our question... about taking out the 2nd row seat rails when they initially didn't know the answer. Cleanliness of the used vehicle. Two staff we worked with were professional and congenial.
I like that I can trust what the people in the service department say. I like the way they take care of me and my family. Run the way a dealership should... be run!
When I found out that my back brakes needed to be done also they gave me a loner to go out for lunch. The gentleman who worked on my brakes, gave me a... heads up that the heat shield will need to be replaced next trip up.
Our time at your dealership went very smoothly and we felt very welcome and comfortable. Dave, Kevin and Karen were all very helpful and made this sometimes... tedious experience a most enjoyable one.
I always have a great experience with Williams from the people to the facilities they are a class act. Great people to do business with.
We were able to shop knowing someone was there to help if we needed help and weren't followed around while looking. Also, we weren't constantly being... contacted about making a deal. Our salesman was very friendly, knowledgable and outgoing. The paperwork was ready for us when we arrived to purchase the vehicle and the lady who did our transaction was professional and courtious.
It was nice to sit in your lounge. Lots of friendly people! Service department people are right on! Great place to go.
Salesman Cody Winsor knew the RAV4 Hybrid inside and out...helped with the technology...had a great personality...kept us in touch with where we stood... as we awaited delivery...gave us a complete orientation to the car when it arrived. Very positive experience.