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I am married to the most Amazing young lady in the world. I am dad to 2 girls, step dad to both a son and daughter. I have been in the automotive industry for over half my life. My passions are people and cars, making service advising a great place to be. I enjoy greeting customers, getting to know them, and build a relationship. Customer service is priority one for me, and to give less than exceptional service Everytime is not acceptable to me.","emailTxt":"Dhumbyrd@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/a6afbc2aa59f.jpg","drDealerId":38456,"dealerEmpStartDtUtc":"1500257160","industryStartDtUtc":"577246014","certifiedEmployee":false,"deptDscrp":"Service"},{"id":179861,"personPtyId":31953075,"firstName":"Pedro","lastName":"Marquez","titleText":"Internet Sales Rep","emailTxt":"pmarquez@lithia.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jbrosio/29ecc619-a958-4c8e-9c44-58f7a4d543e2.jpg","drDealerId":38456,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":457383,"firstName":"Matthew","lastName":"Silbernagel","titleText":"Honda 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Cars for Sale   /   Dealers  /  Honda of Salem

Honda of Salem

4.6 out of 5 4.6
625 reviews
1101 Van Ness Ave NE (DA3795) Salem, OR 97301
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Honda of Salem Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed
Dealer website
Dealer website
New (971) 599-2116
Used (971) 599-2134
Service (971) 599-2143

Inventory

NEW
$29,445 MSRP $29,445
2018 Honda CR-V
  • Exterior Color: Champagne Frost Pearl
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$40,655 MSRP $40,655
2019 Honda Pilot
  • Exterior Color: Modern Steel Metallic
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$19,246 MSRP $20,530
2018 Honda Civic
  • Exterior Color: Milano Red
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$20,430 MSRP $20,430
2017 Honda Civic
  • Exterior Color: Modern Steel Metallic
  • Transmission: Automatic CVT
  • Drivetrain: FWD
NEW
$35,145 MSRP $35,145
2018 Honda CR-V
  • Exterior Color: White Orchid Pearl
  • Transmission: Automatic CVT
  • Drivetrain: AWD
NEW
$40,655 MSRP $40,655
2019 Honda Pilot
  • Exterior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD

Our Employees

(5.0) 39 reviews

Joe Gomez

Service
(5.0) 5 reviews

Philip Phan

Sales
(5.0) 23 reviews

Robert Hellman

Service
(5.0) 7 reviews

Scott Guenther

Parts Manager
(5.0) 8 reviews

Antonio Owings

Finance
(5.0) 9 reviews

Delvin Humbyrd

Service Advisor
(5.0) 12 reviews

Pedro Marquez

Internet Sales Rep
(5.0) 11 reviews

Matthew Silbernagel

Honda Advisor
(5.0) 5 reviews

Juan Lopez

Finance
(5.0) 5 reviews

Mitchell Colvin

Sales

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since March 2002

Honda of Salem is your destination for new and pre-owned vehicles in the greater Salem, OR area. Our friendly, professional staff is proud to serve drivers from Beaverton, Albany and Corvallis with a superb inventory of new cars and high-quality vehicles in our used car collection. We also provide Honda parts available for purchase, efficient service and repairs, and assistance through the auto financing process. Allow us to provide you with all of your automotive needs in the Salem area!

...


We are committed to ensuring you have a great car-buying experience from beginning to end. Stop by and see us today!

"Reputation matters"

Photos & Videos

10
Photos

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
625 lifetime reviews. Includes reviews of Honda of Salem from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews service friendly oil recommend process professional price excellent pressure knowledgeable polite repair finance outstanding courteous fix warranty pleasant paperwork maintenance respect honest attentive patient reasonable
All Reviews service friendly oil recommend process professional price excellent
All Reviews service friendly oil recommend process professional price excellent pressure knowledgeable polite repair finance outstanding courteous fix warranty pleasant paperwork maintenance respect honest attentive patient reasonable
  • 5.0 out of 5
    super, thorough,
    by great mountain climber on DealerRater.com
    September 17, 2018

    My service counselor was friendly. He was thorough in his explanation of the work that was completed for me. He briefed me on additional service. He... did a great job from start to finish.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mauricio Hernandez

    Service

    (4.9) 43 reviews
  • 5.0 out of 5
    I had great customer service, very informative.
    by Hello on DealerRater.com
    September 14, 2018

    He was informative & kept me updated. The service didn???t last as long as he said it would. Very happy, overall with Honda... I have been a customer for... 20 years...

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mauricio Hernandez

    Service

    (4.9) 43 reviews

  • FEATURED REVIEW

    5.0 out of 5
    Professional & friendly service
    by Susan Wiley from Salem, OR
    June 16, 2015

    I really appreciate the friendly and couteous staff that work at Honda of Salem. I also am very thankful that they are honest about the service I need... done and what can wait to be done. Especially when concerning a future expensive service, they told me I could wait an extra 10,000 miles before it really needed to be done. The waiting area is a nice place to stay while service is being performed. The parts department helped me determine which windshield cover I needed to custom fit my year of CRV instead of just trying to sell me the one on the floor. This was my first visit to the new Honda of Salem.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Excellent service
    by hondagrace40 on DealerRater.com
    September 10, 2018

    I made an appointment and timeline was met by Honda; everyone was courteous and they discovered I had a very dirty engine filter, which I knew was right... as I had been on two long dusty gravel roads in addition to all the other driving I'd done, so I had that6 replaced.. Love the Stash raspberry tea! Grace Dougherty

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    If it wasn???t for your service manager
    by DGgiggins on DealerRater.com
    September 10, 2018

    I would never come back here if it wasn???t for him. I???ll keep coming back I guess, always fair with me. Brant in service the only one I???ll deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Brant Plaster

    Finance Manager

    (4.2) 17 reviews
    Matt Perry

    General Manager

    (3.7) 14 reviews
    Stanley Kucewicz

    Sales

    NOT RATED
  • 5.0 out of 5
    Awesome Service!!!
    by PennyC235 on DealerRater.com
    September 10, 2018

    I was so impressed by the service I received when I inquired about an installation of crossbars on my Pilot. They had the parts in stock, and because... I live in Albany and was in Salem for the day, managed to squeeze me in for installation while I was in town. They were so attentive and accommodating and had me in and out in no time!! Just the way they treated me on the phone and when I arrived, made me feel like I was a VIP!! Terrific customer service guys, thank you so much!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Delvin Humbyrd

    Service Advisor

    (5.0) 9 reviews
    Brant Plaster

    Finance Manager

    (4.2) 17 reviews
  • 5.0 out of 5
    Great service
    by Honda2010 on DealerRater.com
    September 5, 2018

    I always take my car to Salem Honda to be serviced. They are professional and friendly and make sure my car is in good condition.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mauricio Hernandez

    Service

    (4.9) 43 reviews
  • 5.0 out of 5
    Fast good service
    by John Fowler on DealerRater.com
    September 1, 2018

    Brought our 2017 Civic in for an oil change and tire rotation. I was met by Joe and I was in and out of there within an hour. Joe was good at keeping me... informed and was genuinely a pleasure to deal with.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Joe Gomez

    Service

    (5.0) 39 reviews
  • 4.6 out of 5
    Nice people
    by Jeteg on DealerRater.com
    September 1, 2018

    Very friendly folks. They were very busy but took care of us. Thank you! Kids enjoyed the free refreshments. Service was quick. Wish they would have washed... and vacuumed but oh well.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Robert Hellman

    Service

    (5.0) 23 reviews
    Scott Guenther

    Parts Manager

    (5.0) 7 reviews
    Mauricio Hernandez

    Service

    (4.9) 43 reviews
  • 5.0 out of 5
    Great experience!
    by Satisfied with Kia on DealerRater.com
    August 31, 2018

    Very responsive. Not at all pushy. Great car for the price. Was able to deliver car to my home same day as purchase. Provided accurate information.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Justin Jahn

    Sales

    (4.1) 15 reviews
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