Lia Honda Brewster NY

Reviews

4.7 out of 5 4.7
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 5, 2018

    I worked with Irene from internet sales and Steve Geraci from Sales . Both did a great job!... Steve is knowledgeable, friendly and efficient. I got... a great price on a new CRV and a very fair price on my trade-in. Process was very smooth - I could not ask for more .... Thank You !

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're so glad that Irene and Steve could be of such great assistance to you throughout your recent sales experience! It's great to hear of y...our contentment with the deal and efficient service that they provided you with, and we hope you are enjoying your new vehicle! Congratulations on your CR-V!

  • 5.0 out of 5
    November 21, 2018

    Gotta say that Chris Larson is an amazing sales person. Made the process of buying a breeze with thorough information and worked with me on what was best.... I'm very happy with my 2018 Honda Civic Hatchback Sport. Many people have complimented my car and it feels good to purchase something on your own. This is my first car gotta say I will definitely be coming back for my future cars. They left a great impression and I recommend everyone go to this dealership and speak to Chris for quality and reliable service.

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    Shopped for a new car
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    Dealer Response

    Hi Giovanny, Congratulations on your first new vehicle, and thank you so much for taking the time to leave us this incredible review! We are thrilled ...that we were able to work with you on this special purchase, and we are equally as happy to know that Chris ensured that your experience was so exceptional. We are proud to have earned your confidence, and we can't wait to work with you again in the future! Enjoy your new Honda Civic!

  • May 25, 2016

    Went to Lia Brewster Honda a week ago. I was making my second purchase there within the past 3 years. My salesman was Mike Wedrogowski. He was really helpful... and patient when it came to purchasing (leasing) the car I really wanted. I told him what I was willing to pay for the car and he was able to work with me to get within range of that amount. My car was ready the next day for pickup. When I came back, the final document signings took about 15 minutes and I was out the door with a brand new 2016 Honda Accord Sport. All in all, I was very satisfied with Brewster Honda and its staff.

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    Shopped for a new car
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    Dealer Response

    Thanks for the great feedback, Andre! We're happy to hear that Mike was so helpful and attentive, and made sure that your latest experience with us wa...s pleasant and accommodating. It's wonderful to know that he assessed your needs and helped you find the car that was right for you, and got you the deal you were looking for! We appreciate your business and hope to work with you again in the future! Regards, Lia Honda Brewster

  • 5.0 out of 5
    November 16, 2018

    Kira Bueti is helpful a pleasure to deal with when I come to Lia Honda. She is forthright with her pricing of repairs and she doesn't push for unneeded... repairs.

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    Dealer Response

    Hi Don, Thank you for taking the time to leave us this 5-star rating! We are so glad to hear of your contentment with Kira's pressure-free and tr...ansparent assistance, and we know that she will continue to meet your expectations of service in the future.

  • 5.0 out of 5
    November 15, 2018

    Had a problem with the check engine light coming in babysitting for my grandson about 100 miles from home . Lia Honda was close to my daughters house.... They were very helpful saw Kira Bueti who arranged for the repairs and got me a loaner car so I could get home.

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    Dealer Response

    Hi Kevin, Your safety is so important to us, and we are thrilled that Kira and the team were able to get you in and taken care of. It is our pleasure ...to assist you, and we ask that you feel free to contact us again if there is anything more we could do for you in the future.

  • 5.0 out of 5
    November 15, 2018

    Jon Ayala helped out with service and maintainence for my Honda pilot 2016. Had issues with the check engine lights coming on. He arranged for everything... and I just had to show up with my car, drop it off, and go on my business with a loaner. All taken care of within the day.

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    Dealer Response

    Thank you so much for your great feedback! We are so delighted that Jon took such good care of you and ensured that your overall service experience wa...s as smooth as possible. Please let us know if there is anything more we could assist you with in the future.

  • 5.0 out of 5
    November 14, 2018

    THANK YOU, THANK YOU, THANK YOU to Dee my service advisor and the service manager ROB for making a very stressful day so much better for me and my little... pooch. Your ability to fix my flat, change my oil, rotate my tires and wash my car at a moments notice while providing a warm, comfy, safe welcoming environment and expert servicing was hugely appreciated. My husband wants to get me driving a Subaru but with customer service like this that is a going to be a tall order!

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    Came in for service or repair
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    Dealer Response

    Hi Janet, We are so pleased to hear that Dee and Robert were able to ease your distress and resolve your vehicular issues- thoroughly and efficiently.... It is our goal to secure your full satisfaction, and we are glad we have the opportunity to offer you and your vehicle our best quality care.

  • 5.0 out of 5
    October 6, 2018

    I went in for an oil change and NY State inspection. Melissa was very friendly and immediately greeted me and my children. She let me know how much everything... was and let me know where to get more coffee. She came over to me and let me know that my car needed more servicing since there was an oil leak and let me know it was covered under my warranty. She let me know the work would be another hour and half. I told her that would be ok. Once the time passed she was already on top of checking on the tech to see why it was taking more time. She then let me know that it would be an extra 30 mins. I was not happy about this but understood things happened. She offered to cover the rest of my bill so that I would be happy. This was the first time ever, even the dealership I bought my car from never offered me anything. Melissa made sure that my car was clean and handled everything in a very professional manner. She convinced me to keep bringing my car to Lia Honda in the future. I even wrote about this on Yelp bc I was so happy with the service I received. It was posted under my mother’s name by accident but I can’t lie the service was fantastic.

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    Came in for service or repair
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    Dealer Response

    Hi Stephanie, Thank you so much for your wonderful feedback. Your kind words mean so much to us, and we are so pleased that Melissa was able to earn b...oth your confidence and your loyalty during your recent visit. We look forward to continuing to go above and beyond to offer you nothing but our best quality service in the future.

  • 5.0 out of 5
    September 12, 2018

    Barry was a wonderful salesperson to work with, service was great, helped us choose a really good car. We are very happy and satisfied, we definitely... recommend Lia Honda of Brewster, NY.

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    Shopped for a new car
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    Dealer Response

    Hi Edson, Thank you so much for your recommendation, and congratulations on your new car! We are so delighted that Barry was able to help you find a v...ehicle that you love, while providing you with an overall enjoyable experience. We are pleased to hear of your satisfaction, and we are so excited for you to enjoy your new ride.

  • 1.0 out of 5
    July 19, 2018

    I was there a buy a new car and they staff was rude! The worst experience ever! The first sales guy told me that he didn't have time to discuss, I... could leave. Got a call from their internet sales team and now she was arguing with me. OMG! If 1st time sales was that experience, I don't know what would happen at service time. STAY AWAY! THEY SUCK!

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    Shopped for a new car
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