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Nelson Mazda Murfreesboro

(1,315 reviews)
Visit Nelson Mazda Murfreesboro
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2023 state dealer award
View 7 awards
2023 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 259-2126 (877) 259-2126
Used (877) 298-6164 (877) 298-6164
Service (866) 901-4243 (866) 901-4243

Reviews

(1,315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nelson Mazda Murfreesboro from DealerRater.

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I had been looking for a car for over a month. As a...

I had been looking for a car for over a month. As a single woman, car shopping (salesmen) was a complete nightmare. As soon as I walked into Nelson Mazda of Hickory Hollow, Josh pleasantly greeted me, asked what I was looking for and proceeded to show me the options that he had available. Josh was the FIRST salesman I had dealt with (and there were several) that didn't try to sell me something that didn't meet my requests. I would recommend Josh Armstrong and Nelson Mazda of Hickory Hollow to anyone that is looking for a vehicle, new or used. Actually, I have already suggested Josh to a friend that is looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased a lot of cars over the years and this...

I have purchased a lot of cars over the years and this was by far most pleasurable purchase I have ever made. Our salesman, David Rashaad was outstanding. He was always there to answer any questions that we had and even came in on his day off so I could show the car to my husband. We purchased this car for our daughter who lives out of town and David even sent her a nice note to tell her how much he enjoyed working with us and to give him a call if she ever needed anything. David is very knowledgeable on the mechanics of the car. I was also very impressed with Randy Dismang the General Sales Manager. He was there every time we visited and at no time pressured us to purchase anything more than what we needed. I would definitely recommend this dealer for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is my second time to buy from Nelson Mazda. While...

This is my second time to buy from Nelson Mazda. While trying to decide where to purchase my next vehicle, I considered the Honda dealership and the Toyota dealership. However, after a visit to the Honda dealership and being treated with disreprespect, I hurried back to the Mazda dealership and was assisted by Joshua Armstrong. I can honestly say that I have never had a more joyful experience buying a car than I did with Johsua. He was kind, considerate, patient and knowledgeable. After waffling on my decision to by a Mazda 3 4 door, I asked him about any another models that I might be qualified to buy. He checked the different models and came back with the perfect answer. The Mazda 3 5 door had everything I wanted and more for almost the same payment. I was thrilled so, not long before closing time, we went for a ride in a sporty RED Mazda3 5door!! About 15 minutes after returning, true to his word, I signed the paperwork and drove it home. The Mazda3 5 door is a truly amazing car! I've had so much fun driving it! Zoom Zoom! Joshua Armstrong made a believer out of me! Martie Rader

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If I could give them 6 stars, I would.. Wife and I...

If I could give them 6 stars, I would.. Wife and I recently bought a 2011 Mazda CX-7 from Nelson Mazda and had a great experience. We started at Alexander Mazda in Cool Springs and received HORRIBLE service and a pathetic offer on our Mazda trade-in. Nate, Rob and everyone else at Nelson Mazda took care of us. We got the car we wanted, great financing (with an add-on warranty) AND a free lunch (they cater in on Saturdays)! Nate was beyond helpful, taking us for a couple great test-drives and then working with us to get a very fair deal on our trade and car purchase. Next time we need a new Mazda, we will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would love to share my wonderful experience with the...

I would love to share my wonderful experience with the Nelson Mazda of Hickory Hollow of Nashville. The moment I walked in the dealership I was treated with kindness and understanding. The team was great at explaining all the processes step by step in great detail. I would love to thank Nate Phillips and Rich Craycroft for making this a meaningful moment to share with all! I would highly recommend Nelson Mazda to anyone in the market for a new or used vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have had a Miata for the past twelve years , with very...

I have had a Miata for the past twelve years , with very little probems. I have always been impressioned with Lonnie in the Service Dept when I had to come if for work. He always remembers me, and some times its awhile in between visits. I was very happpy to hear that he was still with the dealership. Thats impressive. I came in the week after Christmas as I saw a hardtop Miata on the web site. I really felt that my current car would last me several more years but I wanted to check out the hard top. My sales Rep was Rob Medonia and he was great! I was expecting some pushy sales guy and he was not. I felt like I was talking to a friend. He went out of his way to help me get a good price on a new car. He also should me how to work blue tooth and other items on the car. ( I spoke with a friend who had just bought an Accura and she said they didnt help her with any of that) I have already bragged about him to several people in my office. He also told me he has been there for 8 years + and that says alot about your dealership. He also said he would send me info on coupons as far as oil changes etc. So, I will start coming to the dealership for these services now. I was thinking about getting a bug or BMW, but Im now a Mazda girl for life! All my cars will be purchased from your dealership, so please make sure Rob and Lonnie stick around. Sally buchanan - purchased 2010 Miata

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This car buying experience was the best I have ever had....

This car buying experience was the best I have ever had. I called Chad and told him what we were looking for and the next day he had a vehicle that fit our needs. Everyone was extremely professional and very helpful and we got a GREAT deal. We will defintely be using Nelson Mazda for both our service and future car purchasing needs. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Today my husband and I purchased a 2010 CX7 Mazda. I was...

Today my husband and I purchased a 2010 CX7 Mazda. I was so impressed with the staff and the way we were treated. I had earlier compared purchasing a vehicle with going to a dentist. I must say the experience today was great. Everyone was friendly, helpful. They made me feel that what I had to say was important. The Customer service was excellent and I would recommend Nelson Mazda, Anita, Randy and Rich to all my family and friends. Thank You again for making this a pleasant experience. Carolyn and Larry Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have traded with Nelson Mazda before. They have always...

I have traded with Nelson Mazda before. They have always treated my fairly & honestly. i highly recommend them and Benny Dotson. After the deal was made they finalzed extras very quickly and promply set up appointment and continue to show me that I had made a great choice of dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience!!! I will shop there again....Everyone...

Great experience!!! I will shop there again....Everyone there was very friendly and great to work with. They were upfront and there was no long drawn out haggling over the price and payments. Financing went great. A truly great experience. Look forward to the next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.