Causeway Honda

Love this Dealership! Jack and Mike are the best! Love my new 2026 CRV Trail Sport in the Ash Green!! Thank you for everything!!

In early February, I purchased a vehicle with the expectation, as detailed in the contract, of receiving a second key; Despite a month of efforts to resolve this issue, the sales team has been unresponsive to my inquiries, saying there is nothing they can do to fix the inconvenience. Moreover, I feel that my concerns have been overlooked since the sale was completed. This experience has been quite frustrating. I think it's a good idea for potential buyers to conduct thorough research and do due diligence before finalizing any agreements.

In early February, I purchased a vehicle with the expectation, as detailed in the contract, of receiving a second key. Despite a month of efforts to resolve this issue, the sales team has been unresponsive to my inquiries, saying there is nothing they can do to fix the inconvenience. Moreover, I feel that my concerns have been overlooked since the sale was completed. This experience has been quite frustrating. I think it's a good idea for potential buyers to conduct thorough research and do due diligence before finalizing any agreements.

Took my car in for the fuel pump recall told me they needed to replace the fuel pump module which was not covered under the recall $270.00 then they said the car was in the bay and would not start battery was dead even though when i left to go there it was 19 degrees out and it started fine another $172.00. As i sat in the waiting area the girl would come out telling all the customers they needed new windshield wipers and brake fluid flushes just trying to get as much as they can from people. then when you pay they charge you 3.5% for using your credit card even though they can deduct what credit card companies charge them off taxes. This is the second new Honda we bought first back in 2006 which was much better quality than the 2018. Will not ever buy a new Honda and will never take our car back to this dealer.

Rob Cieri & Ryan P. Absolutely caring , diligent and honest. They made sure, I would return home safely from work now.

3% surcharge when paying with a credit card…..really? I can understand a small summer only business but not a major car dealership

Always a pleasure to Work Kristen and the service team, Friendly and professional. They are always there for me , the job is always done well, speedy and prices are fair! I trust the work they do on my car and I feel safe and secure leaving !! Most recent job was brakes and rotors , car drove like new!! Two weeks later , a piece of metal Was stuck in my tire, I brought it in and it was done within 45 mins!

I could not be happier with my experience with Jack Thompson and Mike the Manager!!! I've worked at a High End Dealership and have to say that Causeway Honda has surpassed the way that they treat their customers!! You guys rock!! Love my 2025 CRV Sport Hybrid L!! They're very upfront with pricing and strive to make sure you're comfortable with everything before you leave. Lifetime fan!!

They rip people off. I can’t understand why they force you to buy something you don’t want like a tire package and key replacement package. Be warned that you get ripped off and they treat customers poorly.

I bought my Civic from Causeway Honda back in 2016, and have had my car serviced at the same place since then. Kristin always goes above and beyond for me, and provides the best customer service.