Tate Dodge Chrysler Jeep and Certified Used Cars

I purchased a used Jeep Renegade on 11/17/2018. Had the car less than a week and check engine light went on, called service and they said to drive until convenient for me to bring in for service. Took in the shop on 12/15/2018 for check engine light and hard shifting in transmission. While in the shop vehicle was wrecked by employee. Asked about $2,6544.00damage being reported to CarFax was told would not be reported because damage was done in the shop. Didn't get car back until 1/2/2019 from service. Got back still same shifting problem, took back in the shop on 1/8/2019, got it back on 1/9/2019 still having shifting problem. Had to take Wayne on drive so he could see the problem. Said yes it has a problem but not throwing a code so have to go through a process to get the vehicle repaired. Ran CarFax report and damage is reported and the price of the vehicle is now $2,000 less than what I paid for it. Had a towing charge of $200, have had to take off 1.5 days from work dealing with these issues. Have spoke with Patrick Sales Manager, Keith, Wayne and Tyler in Service. Called and email General Manager with no response. I have purchased over 5 vehicles from them in the past don't understand why this experience has been so bad.

Everyone was super friendly And willing to help ....Marty Ervin was very professional And very patient answering every question that I had . I will be going back and telling friends about this Dealership

Need more team members like Marty, a real customer service type of guy! No problem can not be overcome, when dealing with him. I recommend all my friends and family to go see Marty, when it comes to buying new or used.

If I could give 10 stars, I would! First of all, many thanks to my salesperson, Joe Holden, for being very patient with me. And Manager, Marty, for making it all happen. Marty made it possible for me to get the car I wanted in my limited budget. Greg in financing was thorough and efficient. The car was spotless inside and out. Thanks so much, Tate Team, I can't say enough about you! I love my new used car!

Looking for prices on cars. Found a great deal but then it turns out that you need to qualify for a long list of discounts or be a member of multiple items to get the so called price. Took time out because of what was listed. So call before you drive out.

Out dated waiting area. Especially For the 4 hour wait on a diagnostic. No concern or rush for customers waiting. I can say that they only charged 1 hour for the actual 1 hour diagnostic, bit why again did I have to sit there for 4 hours ?????

Barnette was such an awesome dealer, low pressure, honest, and funny! We were looking to buy a van for our growing family and wasn?t sure if we were going to trade our main vehicle... they really worked with us to get us to a comfortable, fair price. If we ever buy a vehicle again it will definitely be from Barnette at Tate in Glen Burnie!

My 3rd Used Car love the people here, they always take excellent care of the customer, Judy, Eric and RJ what a pleasure ?

We have just purchased a certified used truck. After two days we discovered some small dings and dents that we had not seen on the day we bought it. We were very hesitant about what the garage would do to help us but Russell and Rob could not have been more helpful, kind and professional in dealing with our problem. They went the extra mile to solve our problems without any fuss or difficulty. The whole process has been a really good experience and we would highly recommend this garage as a dealer you can trust completely. We would never hesitate to buy from them again. Finally a dealer with integrity. Thank you.

I had found a Camaro online, sent a email request regarding the vehicle and received a phone call and text from the most wonderful Salesman I have every known Joe Holden. My husband and I made the long drive from southern maryland the next day, and drove home with my Camaro. The staff here are truly amazing and go out of of there way to help you in any way they can. Very laid back not pushy at all. Made my car buying simple and Fast. I would recommend if you are looking for a Used car to check Tate out and make sure you Contact my Salesman Joe Holding, you are truly a wonderful man. Thank you all for everything.