Reviews
I purchased my 2022 Kia Sorrento Hybrid last week.
I purchased my 2022 Kia Sorrento Hybrid last week. Karol Sanchez was my sales person and I can't begin to tell you how incredibly nice she was. She was very informative about the car we purchased and answered all of our questions without being pushy. She never made us feel rushed even when we were asking questions about different cars on the lot. Karol was instrumental in us deciding to purchase that day. Lawrence in finance was very helpful as well. Will definitely be returning their for our next family care.
I purchased my 2022 Kia Sorrento Hybrid last week.
I purchased my 2022 Kia Sorrento Hybrid last week. Karol Sanchez was my sales person and I can't begin to tell you how incredibly nice she was. She was very informative about the car we purchased and answered all of our questions without being pushy. She never made us feel rushed even when we were asking questions about different cars on the lot. Karol was instrumental in us deciding to purchase that day. Lawrence in finance was very helpful as well. Will definitely be returning their for our next family care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased my 2021 Telluride October of 2020.
I purchased my 2021 Telluride October of 2020. I really enjoyed this car but had to have the trim replaced due to fading. Kia took forever to get my parts & was only replaced in February of 2024. September of 2024 part of the trim fell off the car completely and could not be salvaged. I called requesting an appointment and did not get a call back. January of 2025 I scheduled a service appointment to have my concerns met and still haven’t heard back about the replacement trim, you know who I did hear back from? Kia looking to buy my car from me. Customer service is lacking here. I will be updating my google review to better depict my terrible experiences with Kia
I purchased my 2021 Telluride October of 2020.
I purchased my 2021 Telluride October of 2020. I really enjoyed this car but had to have the trim replaced due to fading. Kia took forever to get my parts & was only replaced in February of 2024. September of 2024 part of the trim fell off the car completely and could not be salvaged. I called requesting an appointment and did not get a call back. January of 2025 I scheduled a service appointment to have my concerns met and still haven’t heard back about the replacement trim, you know who I did hear back from? Kia looking to buy my car from me. Customer service is lacking here. I will be updating my google review to better depict my terrible experiences with Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
they went way beyond with answering all my questions and
they went way beyond with answering all my questions and giving me several options 'would refer anyone looking for a car to ask for ricky
they went way beyond with answering all my questions and
they went way beyond with answering all my questions and giving me several options 'would refer anyone looking for a car to ask for ricky
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had great service, everyone was very efficient and
We had great service, everyone was very efficient and friendly. Highly recommend to come to this dealership
We had great service, everyone was very efficient and
We had great service, everyone was very efficient and friendly. Highly recommend to come to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone very helpful and friendly Took their time with
Everyone very helpful and friendly Took their time with us showing cars. I would recommend my family and friends.
Everyone very helpful and friendly Took their time with
Everyone very helpful and friendly Took their time with us showing cars. I would recommend my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vid made my experience fantastic by being patient with
Vid made my experience fantastic by being patient with me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept making sure I was comfortable. I want to thank Generation KIA for all that they did for me! I love my new car!
Vid made my experience fantastic by being patient with
Vid made my experience fantastic by being patient with me. He was very knowledgeable on the vehicles that I was looking at. This was my first time leasing and he guided me through the process and kept making sure I was comfortable. I want to thank Generation KIA for all that they did for me! I love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cj was awesome.
Cj was awesome. He did a nice job at being clear on expectations and reality of getting me the best deal. The dealship is also well maintained and great amenities
Cj was awesome.
Cj was awesome. He did a nice job at being clear on expectations and reality of getting me the best deal. The dealship is also well maintained and great amenities
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a fantastic experience with Vidit and Steven.
We had a fantastic experience with Vidit and Steven. They both helped us get the car we wanted and it was super fast and easy. Looking foward to going back . Thank you for everything !!!
We had a fantastic experience with Vidit and Steven.
We had a fantastic experience with Vidit and Steven. They both helped us get the car we wanted and it was super fast and easy. Looking foward to going back . Thank you for everything !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Clean.
Clean. Friendly. Knowledgeable of their products. Welcoming. Staff worked with us to get what we wanted for the price we could afford
Clean.
Clean. Friendly. Knowledgeable of their products. Welcoming. Staff worked with us to get what we wanted for the price we could afford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony Gonzalez, CJ and Steven help me with leasing my
Anthony Gonzalez, CJ and Steven help me with leasing my Kia shortage hybrid. They answered all my questions and was patient with me when I didn’t understand. Being this my first time leasing a car. I’m now driving my new car and loving it. I recommend anyone looking for a new vehicle go to Generation KIA, talk to guys😃
Anthony Gonzalez, CJ and Steven help me with leasing my
Anthony Gonzalez, CJ and Steven help me with leasing my Kia shortage hybrid. They answered all my questions and was patient with me when I didn’t understand. Being this my first time leasing a car. I’m now driving my new car and loving it. I recommend anyone looking for a new vehicle go to Generation KIA, talk to guys😃
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car