Reviews
Awesome service and exceptional customer support!
Awesome service and exceptional customer support! The staff is courteous and friendly. Scheduling an appointment was easy and my vehicle was serviced and ready for picked very timely. Would I recommend this service department... Heck Yes!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dee, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet Timonium and we hope to be of service again in the future.
The sales person and the mangers very polite and nice had
The sales person and the mangers very polite and nice had all the answers I needed it took over 4 hours to finish the paper work and get me out the door . I had a appointment so thought this should have been quicker
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Finally a team that listens to the buyer.
Finally a team that listens to the buyer. I cant show enough admiration towards the two gentlemen I worked with. Drew White and James Bice I call them the starter and the closer. They were extremely professional and gave me great service. I was able to find a truck that was perfect for what I was looking for. Understand something I got what I wanted and not what was suggested I should buy. There's a big difference between the two. I suggest you come to AutoNation to get what you want to see what you asked for and receive what you deserve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
The staff is always courteous and friendly.
The staff is always courteous and friendly. My vehicle is always ready in a timely fashion.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Joyce, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. We are always more than happy to assist you if anything else comes up. Take care!
They were accommodating, could see me right away, and
They were accommodating, could see me right away, and offered me some good advice. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
I felt as though everyone was very ACKNOWLEDIBlE,
I felt as though everyone was very ACKNOWLEDIBlE, ATTENTIVE, HONEST and CONCERNED about the problems I was having with my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service department.
Great service department. It is unfortunate that Chevrolet pushes them to do odd things such as have customers replace their tires prematurely and tell them they’re in a program so they’ll get a price break only to have it turn out that they mysteriously misquoted you initially and it will be twice as much as they quoted you. Then you’re getting the same tires that you could get elsewhere for the same price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great customer service.
Great customer service. Competitive pricing. Comfortable waiting area. Personable staff. Went out of their way to accommodate my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Car was serviced efficiently and in a timely fashion.
Car was serviced efficiently and in a timely fashion. All my concerns were addressed and my issues were corrected
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Seyboth, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Greg and his team have been servicing our 2009 Cadillac
Greg and his team have been servicing our 2009 Cadillac SRX since 2009. The service was always been professional, when they were at Frankel Cadillac. We never ha a need to worry if the service was done correctly, we always knew it was...never a take back following service. Whwn Frankel was bought out by AutoNation, we made a decision to follow Greg and his team. Keep uo the great work. Dallas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. Thank you so much for your feedback! We hope you have a great day!