Reviews
I've been taking my car to AutoNation on Padonia Road for
I've been taking my car to AutoNation on Padonia Road for many a year now. I always feel that they are concerned about me keeping my "old girl" on the road and in safe condition. I never feel pressured to have work done, everything is explained to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Greg Winebrenner is extremely friendly, professional and
Greg Winebrenner is extremely friendly, professional and knowledgeable about service issues relating to my Cadillac SRX. Additionally, the other staff that assisted with processing my vehicle in, checking on me during my wait, and processing me out were friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
They are the worst.
They are the worst. My car was towed their a week ago for a flat tire it took them a week to fix it. I told them.when it was towed to the shop I have a tire policy and they still tried to charge me without even running it through the tire policy. What a rip off and very unprofessional. I asked for the service manager to call.me he did not. When I showed up I asked to speak with him again and he finally came to speak.with me he was not very helpful. Worst dealership ever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
A very kind and professional type of mannerism is what
A very kind and professional type of mannerism is what i got out my experience .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great Service
Service was done on schedule and in a very timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Val, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The waiting area and ladies bathroom was nicely clean.
The waiting area and ladies bathroom was nicely clean. I was offered complimentary beverages which was nice too. I wasn't happy with the manger yelling across the waiting area to ask me if I wanted too additional services, I thought should have been asked in private. Also, I was not happy as to how long it took to have an oil change and clean washer fluid. I arrived at 7:30 am and it was almost 11:00 am when I was done. As for the mechanic service, I thought the work they did was outstanding. Oh yeah, the manager offered me a small discount for taking so long.
- Customer service 2.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (410) 443-0704.
These guys have sold us and worked on our trucks for over
These guys have sold us and worked on our trucks for over 15 years. GREAT GREAT GREAT!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us, Greg! If you ever need help, just give us a call. Happy motoring!
It was my first visit since the move of Frankel
It was my first visit since the move of Frankel Chesapeake Cadillac and I was very impressed by the professionalism of the team. Additionally, the service was outstanding. Will definitely bring my Cadillac back for future service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Great service , service advisor top notch would
Great service , service advisor top notch would recommend , this service team to others who own a chevy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Timonium and we hope to be of service again in the future.
I have been getting my cars serviced here for more than
I have been getting my cars serviced here for more than 20 years. I have never been disappointed in either the service or the manner in which I have been treated by the service advisors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!