Reviews
Exceptional service department
I recentry had my brand new Tahoe in for some minor trim issues. Everyone exceeded my expectations. My advisor,Courtney did a great job keeping me informed and up to date. I was immediately greeted by 2 people with warm welcome smiles. Even while I waited for my advisor, another 2 people checked to make sure I had been helped. The technician went above and beyond to fix a rattle in the door for me. The entire team and experience was great! Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.
Excellent Customer Service
You have excellent customer service and you listen to my questions and concerns. The wait time for repairs was reasonable and you have a comfortable waiting area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We appreciate your recommendation of our location and we hope to be of service again in the future.
The Best Dealership in Timonium
My Service agent Courtney @ Auto Nation of Timonium was very professional, saw to every concern with my 2004 Silverado. We came across a concern that lead to my deciding whether to return on Saturday to complete the work needed, or use a 2014 Chevy Malibu as a loaner. I decided to use the loaner. I left with the loaner on Thursday, received the call from Courtney on Friday around 11am, and I picked up my truck around 6pm. Courtney is a gem, a diamond in the rough, and a very pleasant agent to work with. I also had a very pleasant experience with two Sales Associates namely, Leslie Cotterino, and Eugene Thomas. Eugene offered to put me in my retirement care when the time comes, and Lesie offered to help me find an in expensive gas saver for work. I informed her, that I would have to let her know when I was ready....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!
Seamus Woods
Everyone was terrific! I appreciated the entire experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.
Excellent service
We had excellent service, staff very helpful. Bought very nice car. Will recommend friends and relatives to visit Autonation, Timonium
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!
MY NEW CAR EXPERIENCE @ AutoNation
Rootie was very nice professional and very helpful, he was great, but I think the management was a little shottie. they were unwilling to give a good fair market value for me trade, it all worked it self out in the end. I think my trade was worth about $2,000.00 more then they gave me and that really hurt!!!
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience as always!
Very professional and have always been happy with level of communication and customer service. Very pleased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New 2015 Malibu
Very friendly salesman, and found exactly the car I was looking for. Very clean store.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the future!
autonation chevy timonium
always great service done in a timely matter. highly reccomended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words!
New Equinox purchase
I TOO DEAL DIRECTLY WITH THE PUBLIC AND I ALWAYS EXPECT TO BE TREATED LIKE I TREAT MY CUSTOMERS. IN THIS CASE I WAS- 100%. FROM THE INTIAL PHONE CONTACT WITH SCOTT DOYLE AND HIS FINANCE REPRESENTIVE (FORGOT HIS NAME) TO THE DELIVERY OF THE VEHICLE, I RECEIVED NOTHING BUT PROFESSIONALISM AND RESPECT. PRIOR TO MY CONTACT WITH SCOTT, I WAS PLANNING ON PURCHASING A VEHICLE FROM A COMPETITOR CLOSER TO MY HOME. NOTHING BUT PUSHY, NASTY AND LIES. MY FAMILY AND MYSELF HAVE PURCHASED FROM SCOTT IN THE PAST, SO I DROVE THE EXTRA MILES FOR THE RESPECT. IT WAS WORTH IT AND GREATLY APPRECIATED!! I WILL BE BACK, AGAIN. THANK YOU FOR EVERYTHING AND KEEP UP THE EXCELLANT WORK, SCOTT AND YOUR FINANCE PARTNER!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We always strive to provide personable and excellent customer service. Thank you again for the review!