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Rich Morton Mazda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM

Rich Morton Mazda Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2015

Rich Morton Mazda in Pasadena, MD treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.

...



Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (855) 727-3022.

"Allow us to demonstrate our commitment to excellence!"

Service

Wheel Balance

$49.95

Tire Rotation

Complimentary

Multi-Point Inspection

Complimentary

Heating, Cooling Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
353 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2020

    made things happen for me after giving them a little bit of trust, got me a better car than what i was originally looking at, able to trade in an old car... with no issues too.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 7, 2020

    Finally, a helpful salesman! I had been to a few dealerships before coming to Rich Morton Mazda and experienced salesmen who, I could tell, just wanted... to make a sale, yet didn’t seem to know much about the cars they were selling. Mike was knowledgeable about the vehicles and broke down all of the details for me in the buying process. He was patient and went through every scenario to help me decide the best way to finance my car. Thanks, Mike!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 6, 2020

    The staff is very professional and helpful. The service they provide is excellent and the service manager is very knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 2, 2020

    Firstly, I entered my information via USAA car buying service and was contacted immediately about my interest, but no one pestered me when I did not respond... to the original contact. I reached out again when I was ready to move forward and Ray was extremely helpful and communicative throughout the car-buying process. I was coming from out of state and wanted all my ducks in a row before coming to see the car, which Ray was happy to work with. When I arrived, the car was parked right up front, and Ray came out within moments of my arrival to give me the keys for a test drive and my inspection. He had the car touched up for me when I pointed out any less than perfect detailing. Ray was also extremely patient working with me as I worked with USAA on my financing (which took a while as i was using POA). Finally, while signing for the vehicle, I noticed that the cost was LOWER than what I had agreed on; turns out the business honored the price on their website - which seemed to have been lowered automatically at the 60-day mark - without me asking! Overall, Rich Morton Mazda was very accommodating and was fair in their pricing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. Sincerely, The Rich Morton Mazda Team

  • 5.0 out of 5
    August 1, 2020

    Shan was so easy to work with. Efficient, reliable and very easy to get in contact with. No sales games. Got us everything we were looking for!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Shan and our team were ...helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Rich Morton Mazda Team

  • 5.0 out of 5
    July 30, 2020

    Mike my salesman made the sales process go smootly and quickly and answered all my questions. My experience there was outstanding

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The R...ich Morton Mazda Team

  • 5.0 out of 5
    July 30, 2020

    As always, it was convenient, prompt, courteous, and thoroughly explained. We have been coming here since I bought my first minivan in 2003 (RIP MPV).

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, court...eous, and informative service. We hope you will give us the opportunity to help you again whenever it's time for your next service. Sincerely, The Rich Morton Mazda Team

  • 5.0 out of 5
    July 29, 2020

    I’m surprised at how fast their services were and when they gave me my car back they left if better than how I left it.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rebecca, thank you for the feedback! We are happy to hear about your positive experience at Rich Morton Mazda, and we are grateful you chose us for yo...ur automotive needs. We look forward to working with you again in the future! Sincerely, The Rich Morton Mazda Team

  • 5.0 out of 5
    July 23, 2020

    I had a good experience at this dealership. I knew what i wanted and had already visited another dealer and got an offer, etc. Unfortunately, the car sold... and so I went searching for another dealer that had the trim and color combo that I wanted and stumbled upon Rich Morton. We discussed everything over email and were able to come to an agreement. Once I got to the dealer for our scheduled appointment, we did a quick check of the vehicles and concluded the deal within the hour. I appreciated the effort they made with me from start to finish. Great experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jonathan, thank you for the feedback! We are happy to hear about your positive experience at Rich Morton Mazda, and we are grateful you chose us for y...our automotive needs. We look forward to working with you again in the future! Sincerely, The Rich Morton Mazda Team

  • 5.0 out of 5
    July 15, 2020

    Emad Khan was super helpful and friendly and made the purchase work. He was always readily available to answer the phone or texts with my numerous questions... and concerns! He was phenomenal!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Sincerely, The Rich Morton Mazda Team

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