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|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
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For the first time in our life's buying a car was a pleasant experience, my salesman Shaun Marfani was great explaining all the features of the ca...
For the first time in our life's buying a car was a pleasant experience, my salesman Shaun Marfani was great explaining all the features of the car, he was very patience and he answer all my questions ( and i did have lots of them ) but the best part came when I meet the manager Joe Frantum who was very concern about my needs and budget, he have the best attitude for the business and make me and my wife very happy customers. I will definitely recommend this dealership to whoever is looking to buy or lease a new car. Great team great attitude!!!!
My wife and I test drove a truck we were going to purchase after taking the time later to test drive another truck like it from another dealership...
My wife and I test drove a truck we were going to purchase after taking the time later to test drive another truck like it from another dealership. We wanted to compare the 4 cylinder at Rich Morton's to the 6 cylinder that was at the Toyota dealership. Chris and Dwight who were the sales staff were polite, easy to talk straight shooters, but their manager walked away from us and pretty much told us to take a hike when we informed me we received two trade in prices on our current vehicle at $3500 and $4000 from reputable dealerships. We were not there very long and didn't even discuss financing, but the manager addressed us and told us his viewpoint and informed us that we should go elsewhere because the prices at his dealership were "real'. It is worth noting that when I told my salesman that I had a trade and how much I was already offered elsewhere the manager walked up and asked for my keys and then took my car for a ten minute test drive without even asking or informing me he would be doing so. I think it is worth noting that I would have quickly bought the truck if he had just said he would give me $3500 for the trade. But, he was so rude with his "real" numbers and acting like we were the stubborn party that I felt it warranted to give him a review that was fitting. And, I have never wrote an online review in my life.
Getting ready to buy a new car - and have been visiting websites, reading reviews, etc.. Just wanted buyers to be aware of our past experience so ...
Getting ready to buy a new car - and have been visiting websites, reading reviews, etc.. Just wanted buyers to be aware of our past experience so they can make an informed decision. We purchased a used BMW M3 from Rich Morton Mazda in mid-February of 2014. After several attempts to address a recurring "check engine light" we were very concerned that there may be a significant engine problem which had not been correctly diagnosed. We were assured by the service manager as we approached the end of the 30-day warranty period that this was a "known" problem to them and we could rest assured that they would stand behind this car. After another attempt to correct the problem shortly after the 30 day warranty expired, we took the car to BMW of Annapolis. What was diagnosed very quickly was a $4,500 Vanos repair. Rich Mortons refused to repair the car. We were told by the General Manager that we were a bunch of "whiners" and that they were not going to fix the car because the warranty was no longer in place. BUYER BEWARE