Rich Morton Mazda in Pasadena, MD treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (855) 727-3022.
"Allow us to demonstrate our commitment to excellence!"
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Liked the ease of making the appointment and the reminders. I was in and out and did not have to spend time waiting to be taken care of. The tech found... a minor problem and after consulting me, handled it and offered preventative suggestions for the future. I also liked the coupon price. It was a great savings!
Very friendly, efficient staff. I was greeted immediately on arrival based on previous online reservation. Service thereafter was timely and well done.... Waiting facility was comfortable.
This is the 3rd car I purchased from this dealership. I have always been happy with my vehicle and the staff is helpful and professional.
Mary, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has e...arned your repeat business. I hope you are continuing to enjoy your purchase from Rich Morton Mazda. Sincerely, The Rich Morton Mazda Team
While waiting for a new transmission which was backs ordered they Kept us informed of the progress. While waiting they gave me a loaner car.
David, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough ...service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Rich Morton Mazda Team
Shan was excellent!! Very friendly and knowledgeable. The buying process was smooth and pleasant. I will but my next car through them and definitely refer... my friends and family.
Thank you for your awesome review and recommendation, Julie! We look forward to working with you again in the future. Sincerely, The Rich Morton Mazda... Team
I like that my sales person Shan was very knowledgeable and friendly. I didn’t feel pressured to make a purchase on something I didn’t feel... was right for me. He answered all my questions throughly and explained every part of my new car.
Your fantastic review was awesome to read! Congratulations on your new car. We are happy Shan provided you with pressure-free, efficient and well-info...rmed customer service. Sincerely, The Rich Morton Mazda Team
Friendly staff. All personnel were very nice. Only problem is the time. Need to make sure all parties understand the amount of time required and available.
Thank you for your feedback on your experience with us Robert! We appreciate your business. Sincerely, The Rich Morton Mazda Team
The staff as always was very friendly and accommodating. They explained everything that needed to be done without being pushy. The time factor was reasonable... and the price while high is comparable to what most dealerships charge. All in all a good experience.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share ...your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Rich Morton Mazda Team
The sales manager and salesperson who assisted us were very perceptive and respectful, and did a great job of handling the sale. I was in a position where... I did not need the car and could walk out at any point they fumbled the ball, but they honored their verbal agreements with me to the letter and I felt earned my business in the process.
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and... I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Rich Morton Mazda Team
I was very impressed by the speed of my service. I Will be returning for future services, and services on my other vehicles.
Thank you for the great review Kayla! We look forward to working with you again in the future. Sincerely, The Rich Morton Mazda Team