Reviews
Excellent Buying Experience
Aaron and Eddie were up front and worked out everything I needed to feel confident about my purchase. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service at a great price!
Liked the ease of making the appointment and the reminders. I was in and out and did not have to spend time waiting to be taken care of. The tech found a minor problem and after consulting me, handled it and offered preventative suggestions for the future. I also liked the coupon price. It was a great savings!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regular service
Great service and concern for the needs of the client. Enjoy being able to wait for my vehicle....looking forward to seeing the renovations of the lounge on my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine oil change, tire rotation
Very friendly, efficient staff. I was greeted immediately on arrival based on previous online reservation. Service thereafter was timely and well done. Waiting facility was comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
This is the 3rd car I purchased from this dealership. I have always been happy with my vehicle and the staff is helpful and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mary, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Rich Morton Mazda. Sincerely, The Rich Morton Mazda Team
Service
While waiting for a new transmission which was backs ordered they Kept us informed of the progress. While waiting they gave me a loaner car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Rich Morton Mazda Team
Great service!
Shan was excellent!! Very friendly and knowledgeable. The buying process was smooth and pleasant. I will but my next car through them and definitely refer my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your awesome review and recommendation, Julie! We look forward to working with you again in the future. Sincerely, The Rich Morton Mazda Team
New Car
I like that my sales person Shan was very knowledgeable and friendly. I didn’t feel pressured to make a purchase on something I didn’t feel was right for me. He answered all my questions throughly and explained every part of my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your fantastic review was awesome to read! Congratulations on your new car. We are happy Shan provided you with pressure-free, efficient and well-informed customer service. Sincerely, The Rich Morton Mazda Team
Great service!
Friendly staff. All personnel were very nice. Only problem is the time. Need to make sure all parties understand the amount of time required and available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback on your experience with us Robert! We appreciate your business. Sincerely, The Rich Morton Mazda Team
Jim Simms
The staff as always was very friendly and accommodating. They explained everything that needed to be done without being pushy. The time factor was reasonable and the price while high is comparable to what most dealerships charge. All in all a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Rich Morton Mazda Team