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Antwerpen Volkswagen

(1,009 reviews)
Visit Antwerpen Volkswagen
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award

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New (866) 775-3595 (866) 775-3595
Used (866) 642-8906 (866) 642-8906
Service (866) 453-0358 (866) 453-0358

Inventory

See all 269 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2023.
Welcome to Antwerpen Automotive the #1 Volume Dealer in all of Maryland as well the entire Baltimore/Washington region.
Please take some time to check out our internet pricing and specials and you?ll quickly understand why at Antwerpen we say "When Jack Says YES You Pay Less".
Join the thousands of satisfied customers who are purchasing new vehicles at Antwerpen's Dealerships from Maryland Washington DC Pennsylvania Delaware Virginia West Virginia North Carolina and New Jersey because of our aggressive pricing and customer service.
"When Jack Says YES You Pay Less"

Service center

Phone number (866) 453-0358

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,009 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.

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Everybody involved with the process was great.

Everybody involved with the process was great. Extremely helpful with assisting me get the best deal.

Everybody involved with the process was great.

Everybody involved with the process was great. Extremely helpful with assisting me get the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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Billy was good.

Billy was good. Besides that the entire experience was bad. I had made an appointment to see the car and got all the way to the dealership just to be told the car wasn’t on the lot. I came back 2 weeks later and bought the car. After completing the purchase, the finance person called and said he under charged me 5k. How does that happen?

Billy was good.

Billy was good. Besides that the entire experience was bad. I had made an appointment to see the car and got all the way to the dealership just to be told the car wasn’t on the lot. I came back 2 weeks later and bought the car. After completing the purchase, the finance person called and said he under charged me 5k. How does that happen?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Great experience.

Great experience. Everyone I dealt with was friendly and helpful. I really felt no pressure at all. I would definitely visit them again.

Great experience.

Great experience. Everyone I dealt with was friendly and helpful. I really felt no pressure at all. I would definitely visit them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Antwerpen Volkswagen. We appreciate your business and hope to see you again soon!

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Everyone was vary welcoming, I was able to get in and

Everyone was vary welcoming, I was able to get in and right down to business with Sam.on getting me a vehicle!

Everyone was vary welcoming, I was able to get in and

Everyone was vary welcoming, I was able to get in and right down to business with Sam.on getting me a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Antwerpen Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience.

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My salesman demonstrated excellent customer service.

My salesman demonstrated excellent customer service. The Finance manager demonstrated endurance in locating the right financing.

My salesman demonstrated excellent customer service.

My salesman demonstrated excellent customer service. The Finance manager demonstrated endurance in locating the right financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Antwerpen Volkswagen!

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Very clean, nice presentation by everyone.

Very clean, nice presentation by everyone. Chris Porter was awesome working with him & Gary the salesman.

Very clean, nice presentation by everyone.

Very clean, nice presentation by everyone. Chris Porter was awesome working with him & Gary the salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.

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Awesome When jack says yes it really means yes I needed

Awesome When jack says yes it really means yes I needed some help and dealership was patient with me and got it done

Awesome When jack says yes it really means yes I needed

Awesome When jack says yes it really means yes I needed some help and dealership was patient with me and got it done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Antwerpen Volkswagen!

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Dealership was clean, Process went very smoothly, and I

Dealership was clean, Process went very smoothly, and I was treated very well! I’m looking forward to dealing with them for all my future service needs with my newly purchased vehicle.

Dealership was clean, Process went very smoothly, and I

Dealership was clean, Process went very smoothly, and I was treated very well! I’m looking forward to dealing with them for all my future service needs with my newly purchased vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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The dealership staff was exceptional.

The dealership staff was exceptional. Very thorough, patient, honest and easy to work with. I highly recommend buying cars from them!

The dealership staff was exceptional.

The dealership staff was exceptional. Very thorough, patient, honest and easy to work with. I highly recommend buying cars from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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Hello, Trevor was very helpful.

Hello, Trevor was very helpful. He helped us to know some features about the car, guided us through test drive. Helped us with the paperwork, assisted me with finding a good insurance for the car. I appreciate him very much. Daniel

Hello, Trevor was very helpful.

Hello, Trevor was very helpful. He helped us to know some features about the car, guided us through test drive. Helped us with the paperwork, assisted me with finding a good insurance for the car. I appreciate him very much. Daniel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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