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Antwerpen Volkswagen

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
244 lifetime reviews. Includes reviews of Antwerpen Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 8, 2020

    My experience at Antwerpen with Sam was amazing. Sam was very personable and took his time explaining things and running all of the numbers that I asked... for. I ended up with a great deal and he and his colleagues stayed until well after closing to help finish the deal and explain my new car to me. I can't recommend Antwerpen and Sam enough!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

  • 5.0 out of 5
    June 11, 2020

    Erick Metzger was great! He was honest and found the perfect car for me. I will always buy a car from him. Very much appreciated

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erick Metzger

    VolksWagen Sales Associate

    (4.2) 24 reviews

  • October 18, 2012

    Just bought a brand new GLI from Antwerpen VW and I couldn't be happier. First off this is a great location for a test drive beacuse you can hop on 100... right next to the dealership and really see what a car is made of. The salesman, Chris Hunn was awesome and extremely patient and knowledgable. If you've been to a dealership before you know that sometimes it feels like you're being rushed into buying something without knowing what you really want, and that never happened here. We test drove three different cars, and Chris was patient with us all along the way. What really sold me is how they handled us leaving to look at a car at another dealership. Chris stayed in contact with me, but was never pushy. When it came to the negotiating process they were very upfront, and made an awesome offer on my trade in without the usual haggling. I can tell you they beat other dealerships by a lot on my trade in. Neil and and (a different) Chris were awesome managers and worked with me on the payments I wanted. When it finally came time to do the financial paperwork Tony was also great and he made the process very easy and transparent. Overall it was a great car buying experience. Great inventory, staff, and customer service. I highly recommend Antwerpen. Oh, and the GLI is AMAZING.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2020

    Very thorough. Sam answered each question that I had in great detail. Smooth process from the time I walked in the door. Great sales person

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

  • 5.0 out of 5
    May 22, 2020

    This is the 2nd vehicle we've purchased from Sam in 10 months. He's a straight shooter when it comes to sales and he's very knowledgeable about the vehicles.... Armando and Sam worked with us and were able to get a deal done. We will be back when it's time to buy another vehicle 👍

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

    Armando Graham

    General Sales Manager

    (4.1) 37 reviews

  • 5.0 out of 5
    May 22, 2020

    Darrick Johnson did a really good job selling me and my wife new cars. I would recommend him to anyone that needs a new car

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Derrick Johnson

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    May 21, 2020

    all of the gentlemen at this dealership were all helpful and patient with me, specifically Sam! He is super knowledgeable of all the cars and he looks... out for what you want out of a car. This is my first Volkswagen and I think I'm hooked! Thank you!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

    Erick Metzger

    VolksWagen Sales Associate

    (4.2) 24 reviews

  • 1.0 out of 5
    May 21, 2020

    After taking my $3k deposit, they sold the car behind my back. After a week, I cannot get my deposit back and no one will talk to me. See you in court.... Hopefully jail.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

    Erick Metzger

    VolksWagen Sales Associate

    (4.2) 24 reviews

    Armando Graham

    General Sales Manager

    (4.1) 37 reviews

    Derrick Johnson

    Sales Associate

    NOT RATED

    Asante Williams

    Sales Associate

    NOT RATED

    Dina Marshalek

    Sales Manager

    NOT RATED

    Shakir Talib-Harrison

    Sales Associate

    NOT RATED

    Vancardo Craft

    sales associate

    NOT RATED

  • 1.0 out of 5
    May 21, 2020

    After taking my $3k deposit, this dealer sold the car behind my back. After pretending to credit my deposit, after a week, I still do not have it back,... and no one will talk to me. So now it's court. Reporting to BBB. Should be Zero stars for fraud and theft. Maybe jail.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Sam Serio

    Volkswagen Master Certified Consultant

    (4.9) 83 reviews

    Erick Metzger

    VolksWagen Sales Associate

    (4.2) 24 reviews

    Armando Graham

    General Sales Manager

    (4.1) 37 reviews

    Derrick Johnson

    Sales Associate

    NOT RATED

    Katherine Savin

    3rd Party

    NOT RATED

    Asante Williams

    Sales Associate

    NOT RATED

    Dina Marshalek

    Sales Manager

    NOT RATED

    Randall Melvin

    Sales Manager

    NOT RATED

    Shakir Talib-Harrison

    Sales Associate

    NOT RATED

    Vancardo Craft

    sales associate

    NOT RATED

  • 5.0 out of 5
    January 9, 2020

    Erick, says YES! Amazing professional & true Masters of VW! Erick provided a smooth & streamline process. Attentive & patient, truly provides the service... deserved & needed. Vic GS

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erick Metzger

    VolksWagen Sales Associate

    (4.2) 24 reviews

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