BMW Certified Pre-Owned Nashville

I really like this place. They were hosting a charity event at the time, and it was nice to see the dealership involved in supporting our community. Our sales associate was attentive, his sales manager understood my requests, and the finance manager got me out the door without delay. All in all, the way it should go every time.

The entire sales process from building the specs for my vehicle to the delivery was seamless and stress free. My sales person, Nelly, was very helpful and kind.

Ty was a huge help in helping me find the perfect car. When we made our agreement he also told me the dealership would fix a small scuff on the car for free and he made it happen.

Everything went smooth and was treated with respect. Will be going back. Thank you ????????? BMW and Mimi of Nashville was great. )recommendation not to have a minimum count to leave a comment)

Buying experience was excellent , no pressure, our salesman Ty Johnson was very informative on the vehicle and patience with making our decision on which model to choose.

I had an absolutely wonderful experience purchasing my new BMW! From start to finish, the entire process was smooth, professional, and stress free. The team was incredibly kind, attentive, and knowledgeable, answering all my questions and making sure my daughter and myself felt comfortable every step of the way. Everyone I interacted with from the sales staff to the finance department went above and beyond to provide exceptional service. I truly felt valued as a customer, and their enthusiasm made the whole experience even more exciting. Thank you to the entire team for making this such a positive and memorable car buying experience. I love my new BMW and will definitely be recommending this dealership to friends and family!

Jacqueline has been my rock for service and my counselor for purchasing new cars. Three so far in the past year. Sales and service departments are top notch!

Daeja did a fantastic job getting us into the car of our dreams. We entered the dealership out of curiosity with no real intention of going with BMW. Daeja and team made a compelling case for us to get a lightly-used 2025 X3. The sales and finance teams were very straightforward and only recommended the services we needed without being pushy. Will definitely be visiting again the next time I'm in the car market!

Diego was our salesman, Andy was our Sales Manager and Jacob was the Finance Manager. ALL of them ended up being terrible to work with at the end of the sale or days afterwards. Jacob was in such a hurry to get our financial paperwork done because it was close to the end of the day for him even though we had driven 3 hours to make our purchase. We were to receive a check after the sale which we had to badger Diego and Andy to get us for 3 weeks. Eventually I contacted the General Manager who got it sent out the same day. It has also been over a month and we have yet to receive anything to license the car with in our state even after emailing 4 times. If you do need to buy from this dealership, beware what you're in for.

We had a great customer service experience. Everybody was very nice and the process run smoothly.