Stephens Automotive Sales

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM

Stephens Automotive Sales Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 5:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Reviews

4.7 out of 5 4.7
48 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 9, 2020

    Very good experience in purchasing my vehicle!!! Friendly, honest!! A positive experience, answer questions. Buying experience was short no waiting you... worked one on one Jeff Thanks very pleased with my vehicle!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 22, 2019

    Others told us we would need to replace the headlights on my Mazda at considerable expense as they were so cloudy they were no longer effective. Stephens... said they could buff them out for far less cost and make them like new. While my car was on the hoist, they also discovered a loose tie rod and a nail in a tire. All were repaired and I am very pleased with the results.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • March 20, 2017

    I have not only purchased several vehicles from Stephens but I have had much of my service work done there as well. Always my family and I have had very... pleasant experiences with both. If you are seeking to buy a used vehicle or have any service work done you will get honest pricing and quality for everyone at Stephens!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2018

    Excellent repair, fair prices, (except fog light, pricey) Liked being able to have a car rental. Time period on repairs was good & appreciated updates.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 30, 2018

    Family owned business that doesn't have corporate breathing down their necks. You can feel it when you visit. They don't judge or push you to buy a car... you cannot afford. You tell them what you are looking for and they give you options. I bought a used car a month prior and can attest that it is working perfectly. Great people to work with and am very happy to have purchased my car from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 22, 2018

    the worst car i ever bought and the worst service EVER.. .... .... ...avoid the place if you value your money bad sertvice and bad cars, i was warned... but i went anyway

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Here at Stephens Automotive we take pride in providing a quality vehicle that has been fully inspected and address every and any issue a customer has ...to insure complete satisfaction. That being said I do not know of any issues pending with customers and we don't have any record of you purchasing a vehicle from our dealership. I believe you may have us confused with the "other" Stevens Automotive in Des Moines. We have been in business for over 28 years and take pride in our reputation. Jeff Stephens

  • 5.0 out of 5
    January 31, 2018

    Another trip to Stephens for routine scheduled maintenance , and another excellent experience! The service was completed as I've come to expect over the... years, and the price was a bargain compared to the dealer.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 23, 2018

    Like always, outstanding service by all employees! It was a fast and friendly service and I can always rely on Stephens Automotive. Once you call the... phone gets picked up immediately and I don't have to wait to get in for an appointment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 29, 2017

    I purchased my car two years ago. I had a tire pressure sensor replaced. I was kept up to date on the progress of the work. It was done on time so I... could make it to an appointment. The people were friendly and were concerned that the repairs took longer than they anticipated. The most important thing was that the bill was exactly the amount that was quoted. I don't like surprises when it comes time to pay. Denny Thiel

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 6, 2017

    Jim,Deb and Jeff are great to deal with.Quick service and quality work!

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    Came in for service or repair
    Did not make a purchase
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